Hoffmann Brothers

Repairs and installs household and building systems

Appliance Field Technician

Equipment Field ServiceConfirmed live in the last 24 hours

Full-timeNashville, TN, USA

About the Job

Requirements

At least 1–2 years of experience in appliance repair and installation.
Strong customer service and communication skills, including adapting communication styles to provide a positive customer experience.
Strong organizational skills to document job details for future reference.
Willingness to collaborate, share knowledge, and continuously improve processes.
Ability to communicate with dispatchers to ensure accurate scheduling.
Ability to maintain a clean and organized workspace and vehicle.
Commitment to safety and adherence to Occupational Safety and Health Administration requirements, company standards, and best practices.
Ability to sit, stand, walk, kneel, squat, and stoop; frequently use hands to handle controls; and hear and speak clearly.
Ability to climb ladders, work in hot or cold environments and confined spaces, perform outdoor work as needed, and lift and move equipment weighing 50 pounds or more.

Responsibilities

Diagnose, repair, and maintain household appliances, including dishwashers, ranges, and ovens.
Repair, replace, or clean dryer vent ducting as needed to ensure proper airflow and safe operation.
Test appliance functionality and troubleshoot leaks, excessive vibration, unusual noises, and other issues.
Install and uninstall appliances, including lifting, carrying, or maneuvering items weighing more than 100 pounds.
Disassemble appliances to inspect for wear, corrosion, or faulty components.
Tighten, align, clean, and lubricate appliance parts as needed.
Read schematics and wiring diagrams, and use diagnostic tools such as multimeters.
Repair or replace defective components, including circuit boards, motors, belts, and heating elements.
Comply with regulations governing refrigerant recovery and recycling.
Communicate with customers and provide clear explanations of service.
Use the Service Systems Process to manage service calls efficiently.
Maintain a clean, well-stocked company vehicle.

Desired Qualifications

Refrigeration experience specific to sealed systems is preferred but not required.
ServiceTitan experience is preferred but not required.

Appliance Field Technician

Hoffmann Brothers · Nashville, United States · Full-time · Posted 2026-07-13

Workplace: on_site

Department: Appliance (Nash)

Description

At Hoffmann Brothers, we are committed to our mission of Improving Life in Every Home—for our customers, employees, and the communities we serve. For over 40 years, we have been a leader in HVAC, plumbing, electrical, and appliance repair for both residential and commercial properties in St. Louis—and now in Nashville, TN! As a recipient of multiple Top Workplace and industry awards, we prioritize taking care of our employees, ensuring they, in turn, provide the best service to our customers.

Job Summary

As an Appliance Field Technician at Hoffmann Brothers in Nashville, you will complete in-home service calls, repairing household appliances such as washers, dryers, refrigerators, stoves, microwaves, dishwashers, and garbage disposals in the surrounding Nashville area. You will educate customers on their options, maintain a clean and organized job site, and keep your service vehicle well-stocked. You will work closely with customer-experienced coordinators and dispatchers to ensure seamless service execution.

Requirements

Minimum of 1-2+ years' experience in appliance repair and installation
Strong customer service and communication skills
Ability to adapt communication styles to ensure a great customer experience
Strong organizational skills to document job details for future reference
Willingness to collaborate, share knowledge, and continuously improve processes
Ability to communicate with dispatchers to ensure accurate scheduling
Commitment to maintaining a clean and organized workspace, both on-site and in your vehicle
Dedication to safety and adherence to OSHA requirements, in alignment with company standards and best practices
Refrigeration specific to Sealed System experience preferred but not required
Service Titan experience preferred but not required

Key Responsibilities

Diagnose, repair, and maintain various household appliances, including dishwashers, ranges, and ovens
Repair, replacement, and/or cleaning of dryer vent ducting as needed to ensure proper airflow and safe operation
Perform functionality testing and troubleshoot issues such as leaks, excessive vibration, or unusual noises
Installation and uninstallation of appliances, including lifting, carrying, or maneuvering items weighing in excess of 100 lbs
Disassemble appliances to inspect for wear, corrosion, or faulty components
Tighten, align, clean, and lubricate appliance parts as needed
Read schematics, wiring diagrams, and use diagnostic tools like multimeters
Repair or replace defective components, including circuit boards, motors, belts, and heating elements
Ensure compliance with regulations regarding the recovery and recycling of refrigerants
Communicate effectively with customers and provide clear service explanations
Utilize our Service Systems Process to manage service calls efficiently
Maintain a clean, well-stocked company vehicle

Physical Requirements & Work Conditions

Regularly required to sit, stand, walk, kneel, squat, and stoop.
Frequent use of hands to handle controls; ability to hear and speak clearly.
Ability to climb ladders, work in hot/cold environments, and operate in confined spaces.
Ability to lift and move equipment weighing 50+ lbs.
Work conditions vary by season and job scope; must be prepared for outdoor work.
Strong communication is essential to coordinate with customers, vendors, and co-workers.

Benefits

Why Join Us?

Competitive Pay ranging from $25-$35 per hour + Commission
100% Employer-Paid Medical, Dental, and Vision Coverage for You and Your Qualified Dependents
Paid Time Off + Floating Holiday
401(K) and HB will DOUBLE the Match up to 10%
A Supportive Work Environment and Healthy Work-Life Balance (No On-Call)
Paid Training and Leadership Development Programs
Numerous Opportunities for Career Growth
And much more!

Hoffmann Brothers is an Equal Opportunity Employer committed to diversity and inclusion. If you’re ready to build a rewarding career with a top industry leader, apply today!

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About the Company

Hoffmann Brothers

Repairs and installs household and building systems

Hoffmann Brothers repairs, maintains and installs heating, cooling, plumbing, electrical and appliance systems for households and commercial properties. Its work ranges from fixing furnaces, air conditioners and household appliances to replacing water heaters, clearing drains and installing electrical panels. Customers contact the company to diagnose equipment problems, arrange scheduled service or replace systems as part of a larger project. The business earns revenue from service visits and installation work carried out by its own trade teams across the St. Louis and Nashville areas. Hoffmann Brothers is headquartered in St. Louis, Missouri.

Company size: 501-1,000
Company stage: Not listed
Total funding: Not listed
Headquarters: St. Louis, MO
Founded: Not listed

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