Full-Time

Operations Support Supervisor

Operations Support

Xylem

Xylem

10,001+ employees

Global water technology provider and services

No salary listed

Indianapolis, IN, USA + 4 more

More locations: Troy, MI, USA | Groveport, OH, USA | Kansas City, MO, USA | Bolingbrook, IL, USA

Hybrid

Hybrid work arrangement; 5%-10% travel required.

Bachelor's

Category
Operations & Logistics (1)
Required Skills
Microsoft Office
CRM
SAP Products
Word/Pages/Docs
Data Analysis
Excel/Numbers/Sheets
Microsoft Outlook
PowerPoint/Keynote/Slides

Get referred to Xylem

See people who can refer or advise you

Requirements
  • A high school diploma plus 10 years of applicable work experience, including at least 2 years of demonstrated leadership experience, is an alternative to the preferred bachelor's degree.
  • Candidates must have strong intra-departmental communication skills for alignment, information sharing, guidance, and leadership.
  • Candidates must be able to develop and cultivate strategic relationships.
  • Candidates must be able to execute tasks with high levels of autonomy.
  • Candidates must collaborate effectively with other disciplines.
  • Candidates must have expert-level understanding of execution concepts, broader organizational impact, and strong organizational skills.
  • Candidates must have strong execution and organizational skills.
  • Candidates must have a strong understanding of general business concepts.
  • Candidates must have excellent communication skills.
  • Candidates must be fluent users of Microsoft Office applications, including Outlook, Word, Excel, and PowerPoint.
  • Candidates must have advanced SAP fluency in the relevant area of expertise, such as the SD, CS, or CM module.
  • Candidates must have a strong understanding of business reporting and be able to deliver insights from reports.
  • Candidates must understand typical information technology business tools and be adept at learning new programs quickly, including artificial intelligence and data analytics tools.
  • Candidates must be fluent in a field service and customer relationship management application such as Microsoft Field Service or Microsoft CRM.
Responsibilities
  • Lead the respective shared services process team.
  • Collaborate with business partners to understand the impact of the respective process across all business units.
  • Supervise the execution of documented processes and ensure that staff are adequately trained.
  • Ensure that performance is measured and reported appropriately.
  • Continuously improve performance in relation to performance metrics.
  • Educate business partners and customers on the impacts between business processes and business activities.
  • Collaborate across business processes and business segments to align processes and establish best practices.
  • Develop and coach team members and adequately document development plans and coaching sessions.
  • Perform and audit necessary delegation-of-authority activities.
  • Manage time and attendance, recruiting, team development and effectiveness, employee engagement, and the employee experience.
  • Create and maintain a safe working environment and culture within the organization.
  • Drive customer management, employee management, safety management, interpersonal relationship, and leadership activities.
  • Identify and raise awareness of process gaps to enable efficiency and effectiveness.
  • Ensure adherence to quality standards and deliver the best possible customer experience.
  • Challenge the status quo, analyze processes, and take ownership of solution implementation.
  • Model and enable developmental support of High Impact Behaviors for direct reports.
  • Manage operational support and make autonomous decisions that impact the divisional or departmental span of control.
  • Approve expense reports and performance evaluations.
  • Execute tasks within the area of responsibility up to the levels defined in the delegation-of-authority policy, including serving as an approver of an approver.
  • Drive a culture of accountability, continuous improvement, and personal excellence.
  • Engage with training, field service, recruiting, and other functional areas to share ideas and leverage best practices.
  • Demonstrate leadership behaviors across organizational boundaries through candid communication, collaboration, developing people, embracing diversity, equity, and inclusion, and supporting innovation.
  • Supervise a team by providing guidance, feedback, and support.
  • Monitor team members' performance and achievement of goals and key performance indicators.
  • Foster a positive and collaborative work environment.
  • Support training programs to keep team members updated on trends and strategies.
  • Travel 5%-10% as required.
Desired Qualifications
  • A bachelor's degree is strongly preferred.
  • Demonstrated leadership experience is preferred alongside the bachelor's degree pathway.

Xylem is a global water-technology provider serving municipal, industrial, commercial, and residential customers with products, systems, and services for the full water cycle. Its offerings include pumps, valves, heat exchangers, controls, and dispensing equipment, plus smart meters, network devices, and data analytics. The company combines equipment sales with recurring revenue from maintenance, repairs, digital solutions, and consulting. It differentiates itself through a broad, integrated portfolio across water infrastructure, applied water, measurement and control, and services, a global presence in more than 150 countries, and strategic acquisitions (such as Sensus in 2016 and Evoqua in 2023) that expand its metering, data analytics, and treatment capabilities. Xylem’s goal is to help customers collect, move, treat, and return water efficiently and sustainably, enabling better water management and resource stewardship.

Company Size

10,001+

Company Stage

IPO

Headquarters

Washington DC, District of Columbia

Founded

2011

Get referred to Xylem

See people who can refer or advise you

Simplify Jobs

Simplify's Take

What believers are saying

  • Q2 2026 adjusted EBITDA margin rose to 23.3%, driven by productivity and pricing.
  • Reuters said AI infrastructure demand lifted water-treatment orders on July 28, 2026.
  • Cornell and Roper add $260 million revenue and self-priming pumps to Water Infrastructure.

What critics are saying

  • Q2 2026 organic growth was only 1%, exposing weak underlying demand.
  • Xylem’s 2026 restructuring runs through 2027, signaling ongoing layoffs and churn.
  • The $1.46 billion Cornell-Roper deal adds integration and regulatory risk before Q4 2026.

What makes Xylem unique

  • Xylem owns the pure-play water platform spanning treatment, transport, sensing, and services.
  • Its 2025 $9 billion scale and 150-country reach beat fragmented niche rivals.
  • Recurring digital, service, and metering revenue deepens customer stickiness beyond equipment sales.

Help us improve and share your feedback! Did you find this helpful?

Benefits

Professional Development – To advance the capabilities of our people, we offer a wide variety of experiences to support our employees’ professional growth and continuous learning.

Total Rewards – We offer comprehensive programs for compensation, benefits, recognition, learning and development, work-life integration and corporate citizenship.

Watermark – Watermark is our corporate social responsibility program working to provide education and access to safe water to ensure healthy lives, gender equality, and resilient communities. Employees have the opportunity to learn and volunteer on various water-related projects.

Employee Networks – Our Employee Networks provide a professional, supportive network for employees from diverse backgrounds, including Women’s, LGBT+ and Allies, Veteran’s, People of Color and Allies, Hispanic Origin & Latin Affinity, Emerging Leaders, and Working Parents Networks.

Growth & Insights and Company News

Headcount

6 month growth

0%

1 year growth

0%

2 year growth

24%
WQXC
Aug 18th, 2026
GE HealthCare appoints William Grogan as CFO, replacing Jay Saccaro.

GE HealthCare appoints William Grogan as CFO, replacing Jay Saccaro. By Thomson Reuters Aug 18, 2026 | 9:53 AM Aug 18 (Reuters) - GE HealthCare said on Tuesday it had appointed William Grogan chief financial officer, effective September 14, succeeding Jay Saccaro after he stepped down last month. - Grogan joins GE HealthCare from water pump maker Xylem, where he served as the finance chief from 2023. He also held finance positions at IDEX Corporation, pharmacy operator Walgreens and industrial products firm Crane Co. - Grogan's track record of improving profitability, simplifying operations and integrating acquisitions aligns well with GE HealthCare's priorities, said RBC Capital Markets analysts. - Interim CFO George Newcomb will continue as controller and chief accounting officer, GE HealthCare said. - The U.S. healthcare industry has seen several finance leadership shuffles this year, including at Pfizer, Amgen, Centene and Baxter. - GE HealthCare's personnel change comes weeks after it beat second-quarter Street estimates and maintained its annual profit forecast. - CEO Peter Arduini said in July the company was weighing selling its patient care unit. It faced profitability and supply issues. - Separately, Xylem said it has appointed Andrea van der Berg as its finance chief. - Shares of the Chicago-based medtech firm are down over 11% this year. (Reporting by Padmanabhan Ananthan in Bengaluru; Editing by Joyjeet Das)

wallstreet:online AG
Aug 13th, 2026
Xylem appoints D. Christian Koch to Board of Directors.

Xylem appoints D. Christian Koch to Board of Directors. Foto: peopleimages - stock.adobe.com Xylem (NYSE: XYL), a global water technology leader, today announced that D. Christian Koch has been appointed to the Company's Board of Directors. Mr. Koch brings more than 30 years of global leadership experience spanning operations, manufacturing, strategy and business transformation. He currently serves as Board Chair, President and Chief Executive Officer of Carlisle Companies Incorporated, a leading supplier of innovative building envelope products and solutions for more energy efficient buildings with approximately $5 billion in annual revenue. Since joining Carlisle in 2008, he has held a series of leadership positions across the company's global operations. Prior to joining Carlisle, Koch held leadership roles at Graco Inc. and H.B. Fuller. "We are delighted to welcome Chris to Xylem's Board of Directors," said Robert Friel, Chair of Xylem's Board. "Chris brings decades of leadership experience across global industrial businesses, and we look forward to leveraging his insights as Xylem continues to execute its strategy and create value for our stakeholders." Matthew Pine, President and CEO of Xylem, added, "Chris's extensive leadership and business transformation experience as well as his service on both public and private company boards will be valuable additions to the Board. We are pleased to welcome him and look forward to his contributions." Koch holds an MBA from the University of Minnesota and a bachelor's degree from Macalester College. About Xylem Xylem (XYL) is a Fortune 500 global water solutions company that empowers customers and communities to build a more water-secure world. Our 22,000 employees delivered revenue of $9 billion in 2025, optimizing water and resource management with innovation and expertise. Join us at www.xylem.com and Let's Solve Water. The Xylem Stock at the time of publication of the news with a fall of -1,33 % to 104,4 EUR on Lang & Schwarz stock exchange (13. August 2026, 22:09 Uhr). Diskutieren sie über die enthaltenen Werte. Business Wire (engl.) Autor folgen Verfasst von Letzte Änderung13.08.2026, 22:05 Im Artikel enthaltene Werte

Smart Water Magazine
Aug 12th, 2026
Xylem to acquire Cornell Pump and Roper Pump for $1.46 billion.

Xylem to acquire Cornell Pump and Roper Pump for $1.46 billion. Valued at 1.46 billion dollars, the acquisition adds engineered pumping technology to Xylem's Water Infrastructure segment, closing in Q4 2026. U.S. water technology group Xylem is set to acquire pump manufacturers Cornell Pump and Roper Pump in a $1.46 billion deal, buying the businesses from Indicor as it works to deepen its footprint in industrial and municipal pumping markets. The acquisition brings into Xylem's portfolio pumping technologies capable of handling tougher fluids, from slurries and solids to installations requiring strong suction lift performance. Cornell Pump and Roper Pump also carry patented self priming technology and expertise built up in sectors such as agriculture, food and beverage, energy, construction, mining and municipal water systems. Once completed, the businesses will sit within Xylem's Water Infrastructure segment. Matthew Pine, President and CEO of Xylem, linked the purchase to broader shifts in industrial demand. "The long-term demand drivers supporting our business continue to strengthen, creating new opportunities across industrial markets where water is increasingly critical to operational success," he said. "This acquisition expands our presence in key growth sectors and enhances our ability to help customers address evolving operational requirements. It also strengthens our portfolio in ways that support long-term value creation." On financial terms, Xylem said the $1.46 billion price equates to roughly 11.6 times projected 2026 EBITDA, once run rate cost synergies of $23 million and an estimated $170 million in tax benefits are factored in. The acquired businesses are projected to bring in more than $260 million in revenue this year, with EBITDA margins above 30 percent. Xylem expects the transaction to add to adjusted earnings per share from 2027 onward. Closing is targeted for the fourth quarter of 2026, pending regulatory clearance and other standard conditions. Centerview Partners and Gibson, Dunn & Crutcher are advising Xylem on the transaction, while Evercore, Goldman Sachs and Debevoise & Plimpton are advising Indicor. Xylem, listed on the NYSE as XYL, reported revenue of $9 billion in 2025 across its global operations.

MDM
Aug 11th, 2026
Xylem to buy Cornell Pump, Roper Pump for $1.46B.

Xylem to buy Cornell Pump, Roper Pump for $1.46B. The deal will add more than $260 million in projected 2026 revenue and expand Xylem's portfolio of engineered pumping technologies for industrial and municipal applications. Water technology manufacturer Xylem Inc. has agreed to acquire Cornell Pump and Roper Pump from industrial technology company Indicor for $1.46 billion, expanding its position in industrial and municipal pumping applications. The businesses manufacture highly engineered pumping technologies used to move difficult-to-handle fluids, including systems for slurry transport, solids handling and demanding suction-lift applications. Their products also include patented self-priming technologies serving construction and mining, food and beverage, agriculture, energy and municipal markets. Xylem said the acquisition will expand its capabilities in applications where industrial modernization and increasingly complex operating requirements are driving demand for reliability, process efficiency and specialized fluid-handling technologies. Cornell Pump and Roper Pump will become part of Xylem's Water Infrastructure segment. "The long-term demand drivers supporting our business continue to strengthen, creating new opportunities across industrial markets where water is increasingly critical to operational success," Xylem President and CEO Matthew Pine said. "This acquisition expands our presence in key growth sectors and enhances our ability to help customers address evolving operational requirements." Cornell Pump and Roper Pump are expected to generate more than $260 million in combined revenue in 2026 with EBITDA margins above 30%. Xylem expects $23 million in run-rate cost synergies from the transaction and approximately $170 million in tax benefits. The $1.46 billion purchase price represents approximately 11.6x projected 2026 EBITDA after those anticipated synergies and tax benefits. The transaction is expected to close during the fourth quarter of 2026, subject to regulatory approvals and customary closing conditions. Xylem, Washington, D.C., generated $9 billion in 2025 revenue and employs approximately 22,000 people. Recommended Reading

For Traders
Aug 11th, 2026
Xylem's strategic acquisition: what unusual options activity reveals.

Xylem's strategic acquisition: what unusual options activity reveals. Xylem's acquisition of Cornell and Roper Pump signals strategic growth in key sectors, as unusual options activity hints at investor anticipation. The corporate landscape is often a chessboard where strategic moves can alter the trajectory of not just companies, but entire industries. In a recent twist, $XYL, better known as Xylem Inc., has set its sights on expansion through the acquisition of Cornell Pump and Roper Pump. This maneuver isn't merely a footnote in the corporate playbook; it embodies a strategic vision aiming to solidify Xylem's presence in high-growth sectors. But what's even more intriguing is the unusual options activity that preceded this announcement, hinting at potential market sentiment and investor anticipation. Xylem's acquisition of Cornell and Roper Pump represents a significant leap forward for the company in terms of market positioning. By integrating these two pump manufacturers, Xylem not only enhances its product portfolio but also strengthens its foothold in key growth areas such as water and wastewater management. This acquisition could lead to innovations and efficiencies that elevate Xylem's competitive standing in these sectors, which are poised for expansion due to increasing global water challenges. Interestingly, just a day before the acquisition news broke, unusual options activity surrounding $XYL caught the eyes of market watchers. Reports from The Markets Daily noted a spike in options trading, suggesting that savvy investors were preparing for a significant move. This kind of behavior often indicates that market participants might have had an inkling of the impending acquisition, or at the very least, were positioning themselves to capitalize on what they anticipated to be a game-changing development. As the dust settles from the acquisition announcement, analysts and shareholders alike are keenly observing how this strategic move will manifest in Xylem's stock performance. Given the company's aspirations to lead in high-growth sectors, the acquisition could potentially enhance shareholder value over the long term. However, reactions in the market may vary; investors might express cautious optimism, weighing the benefits of increased capabilities against the costs and integration challenges that acquisitions often entail. For $XYL shareholders, the implications of this acquisition could be profound. A successful integration of Cornell and Roper Pump may lead to improved operational efficiencies and expanded market reach. On the flip side, any missteps in execution could raise concerns about management's ability to effectively manage growth through acquisition, prompting volatility in stock performance. As always, the market will weigh these factors as they unfold. In summary, Xylem's acquisition of Cornell Pump and Roper Pump not only marks a pivotal moment for the company but also highlights the importance of understanding market signals, such as unusual options activity, that often precede major announcements. For investors, staying informed about these developments could be crucial in navigating the ever-evolving landscape of the stock market. Disclaimer: The information provided is for informational purposes only and is not intended as financial, legal, or tax advice. Trading around earnings involves significant risk and increased volatility. Past performance is not indicative of future results. No strategy can guarantee profits or protect against loss. Consult a professional advisor before acting on any information provided.