Guest Room Attendant

Responsible for providing friendly, courteous service to guests every time while cleaning guest rooms in their assigned area with the intention of removing all evidence of previous guests. 

• Work requires effective communication in English, both verbal and written form in a professional manner.
• Must present a neat and professional appearance.
• Flexible to work various shifts, weekends, and holidays.  
• Must be able to get along well with co-workers. Possess well-developed interpersonal skills
• 18+ age requirement
• Prior professional cleaning experience preferred.
• Union referral card required. 

ADDITIONAL REQUIREMENTS 

• Ability to perform physical tasks, including standing and walking for the duration of the shift, as well as bending, stooping, kneeling, climbing, and ascending/descending stairs.
• Work in a fast-paced environment handling multiple tasks under time constraints.
• Must be able to lift up to 50 lbs and handle sensitive staff and guest situations in a timely manner.
• May use a step stool to reach high areas; must climb stairs and continuously balance, bend, stoop, and kneel.
• Must frequently crouch, squat, push/pull, work overhead with both arms, and use hands for continuous grasping.
• Must be able to push, pull, and lift furniture (e.g., mattresses, tables, chairs, lamps).
• Must tolerate required PPE (gloves, safety glasses/goggles, etc.) and safely operate motorized equipment.  
• Ability to work in a smoking and pet-friendly environment 

• Clean guest rooms, including making beds, dusting, vacuuming, mopping, and removing all trash.
• Sanitize and disinfect bathrooms, including sinks, tubs, and toilets.
• Clean windows, mirrors, glass tabletops.  
• Wipe down all keyboards, televisions, alarm clocks, telephones, etc.
• Complete turndown service as assigned.
• Obtain necessary cleaning supplies from supply room.  
• Change vacuum bags.
• Maintain work areas and carts in a clean and safe manner.
• Guard against theft of privileged information.
• Secure and return key at end of shift.
• Turn in all Lost and Found items to security in a timely manner.
• Perform all job duties safely using personal protective equipment.
• Comply with all department policies/procedures and service guarantees.
• Attend all training classes as requested.
• Attend and participate in pre-shift department meetings.
• Perform other tasks as assigned by management.
• Ability to logically and independently plan, organize, and complete work; take initiative.
• Ability to maintain a consistent pace throughout the shift.
• Receive instructions and hear inquiries from guests, clients, or staff.
• Ability to remain alert throughout the duration of shift and remain calm during emergency situations.
• Work requires attention to detail and must have visual capabilities needed to inspect their own work upon completion to avoid leaving deficient work.