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WellNow Urgent Care

Operates walk-in urgent care centers nationwide

Telehealth Cart Technician

Clinical Support & Patient AdministrationPosted on Nov 10
Part-timeLatham, NY, USA$18 /hr

About the Job

Requirements

  • A high school degree or equivalent is required.
  • At least one year of patient care experience is required; experience with X-ray, medical assisting, LPN, BSN, or NP/PA medical studies is preferred.
  • Experience using telehealth platforms is preferred.

Responsibilities

  • Facilitate video consultations that connect patients to a Virtual Care Provider through a Telehealth Cart.
  • Take patient histories and obtain vital signs.
  • Complete corresponding paperwork and computer work accurately for laboratory tests ordered on blood, urine, and culture samples.
  • Perform point-of-care tests, including strep, mono, glucose, influenza, urine pregnancy, urinalysis, and blood glucose tests.
  • Maintain the confidentiality of patient information in accordance with HIPAA.
  • Ensure equipment is in working order.
  • Round with patients.
  • Log completed laboratory procedures and process related paperwork using computer equipment as directed.
  • Maintain examination rooms and stock necessary medical supplies.
  • Perform duties that support good patient flow.
  • Document patient medical histories and procedures accurately and thoroughly.
  • Greet patients.
  • Print, scan, and fax reports.
  • Perform daily cleaning to maintain a clean and sterile patient environment.
  • Perform additional responsibilities as assigned.
  • Support the urgent care specialty by serving the community with quick, convenient, quality care and participating in ongoing clinical and patient-experience training.
  • Travel up to 0–25%.

Desired Qualifications

  • Experience using telehealth platforms.

About the Company

WellNow Urgent Care

Operates walk-in urgent care centers nationwide

WellNow Urgent Care runs a network of walk-in urgent care centers across multiple states, including New York, Michigan, and Pennsylvania, delivering immediate medical attention for non-life-threatening illnesses and injuries without requiring an appointment. Patients can also book visits online through the company’s website. How it works: In its centers, patients receive urgent care services for conditions like colds, flu, minor fractures, and other injuries. Visits can be walk-in or scheduled online, and the company bills patients and their insurance providers for the rendered care. What sets it apart: WellNow focuses on providing a convenient, accessible alternative to emergency rooms with a broad multi-state footprint, online appointment options, and a patient-friendly walk-in model that reduces wait times for urgent care needs. Goal: To make urgent medical care fast and easy to access for people who need prompt attention, without needing to go to a hospital.

Company size
1,001-5,000
Company stage
Not listed
Total funding
Not listed
Headquarters
Chicago, IL
Founded
2011

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