Z

Zoom

Connects teams through video, chat and phone

Business Development Representative

Full-TimeUpdated on 10/21/2026Deadline 11/1/26
$27.16 - $50.91/hr+ Bonus + Equity
Mid
Washington, USA+1 moreMore locations: California, USA
Remote
Sales & Account ManagementSales Development Representative

About the job

Requirements
  • Demonstrated proficiency in business development representative tasks, including outbound prospecting, addressing objections, and scheduling meetings.
  • Ability to maintain quality and adhere to standards while managing high activity levels in a dynamic setting.
  • Ability to research accounts deeply and craft insight-driven messages tailored to each prospect's business context.
  • Proficiency with sales engagement platforms such as Outreach or Salesloft and customer relationship management tools such as Salesforce or HubSpot.
  • Ability to use data and performance metrics to evaluate effectiveness and adjust activity.
  • Ability to take ownership of results and work proactively.
Responsibilities
  • Generate outbound pipeline across a high-volume account portfolio through focused prospecting using email, phone, and LinkedIn.
  • Research prospects and formulate hypotheses explaining how Common Room addresses a specific business issue.
  • Test messaging, analyze effectiveness, and apply insights across prospect lists to improve conversion rates.
  • Manage a dynamic pipeline, prioritize time, organize tasks across diverse accounts, and advance leads through the funnel.
  • Partner with Commercial Account Executives to align messaging, coordinate outreach, and provide qualified handoffs.
  • Use sales engagement and customer relationship management tools to maintain records, execute sequences, and monitor performance.

About the company

Zoom builds cloud software for teams to meet, communicate and support customers, from small businesses to large organizations. Zoom Workplace brings video meetings, team chat and business phone service into one app, while its separate contact center tools route customer calls and messages to service agents. Users join meetings from computers, mobile devices or room systems, share screens and collaborate on digital whiteboards; webinars and events extend the software to larger audiences. The company sells subscriptions with different feature levels and add-ons alongside a free meeting plan. Zoom was founded in 2011 and is headquartered in San Jose, California.

Company Size

5,001-10,000

Company Stage

IPO

Headquarters

San Jose, California

Founded

2011

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Simplify Jobs

Simplify's Take

What believers are saying

  • Enterprise demand supports expansion: Zoom reported 7.8% annual Enterprise revenue growth in August 2026.
  • Employees get senior guidance: Zoom's MentorMatch connects them with leaders, with availability varying by location.
  • Operations fund continued investment: Zoom reported $1.92 billion annual free cash flow in February 2026.

What critics are saying

  • Existing enterprise accounts shrink: Zoom reported 99% net dollar expansion in August 2026, below the break-even 100%.
  • Zoom faces bundled substitutes: Microsoft 365 and Google Workspace include competing meeting services alongside their productivity software.
  • New employee shareholders have limited influence: Zoom's dual-class structure concentrates voting control with pre-IPO holders.

What makes Zoom unique

  • Zoom avoids one-model dependence: its AI combines proprietary models with OpenAI and Anthropic.
  • Zoom limits outside AI data retention: third-party model providers use zero-retention policies, with exceptions for safety checks.
  • Zoom Rooms crosses platform boundaries: its conference-room software joins Microsoft Teams, Google Meet and Webex meetings.

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Benefits

  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • Life Insurance
  • Disability Insurance
  • Hybrid Work Options
  • Flexible Work Hours
  • Stock Options
  • Company Equity
  • Paid Vacation
  • Paid Sick Leave

Company News

Yahoo Finance
Oct 20th, 2026
World ID for Zoom launches to help businesses spot deepfakes, as AI fraud losses could hit $40B

Tools for Humanity (TFH), the company co-founded by Sam Altman and Alex Blania, has joined the Zoom ISV Exchange Program. World ID for Zoom is now available in the Zoom Marketplace, letting business customers verify that meeting participants are real people, not deepfakes. Customers can buy the tool and request Orbs, the hardware used for one-time Proof of Human verification, at their offices. The system matches a signed Orb image, a live selfie, and the video frame others see. If all three match, a Human Badge appears on the participant's video tile. Deloitte estimates AI-enabled fraud losses in the US could grow from $12.3 billion in 2023 to $40 billion by 2027.

Yahoo Finance
Oct 20th, 2026
Synthflow AI voice agents launch on Zoom Phone, going live across 700 Batteries Plus stores

Synthflow AI said its voice AI agents are now available on the Zoom App Marketplace for Zoom Phone and Zoom Contact Center. Enterprises can run AI agents and human teams in one workflow, with context carried across handoffs. Batteries Plus, a US battery and power solutions service center, has rolled out the integration on Zoom Phone across more than 700 US locations. Synthflow's agents respond in under half a second and resolve routine requests. When a caller needs a person, the agent transfers the call with the full transcript and actions taken. Batteries Plus chief information officer Kranthi Malreddy said the rollout took five weeks from kick-off to pilot. "Customers are pleasantly surprised by how natural conversations with the agents are," he said. Synthflow has processed over 65 million calls for more than 100 enterprise customers.

PR Newswire
Oct 13th, 2026
Toku extends carrier-grade voice connectivity to Zoom Contact Center in 14 APAC markets

Toku, a Singapore-headquartered AI-powered customer experience platform listed on the Singapore Exchange, has extended its local numbering and public switched telephone network (PSTN) connectivity to Zoom Contact Center. Customers can select it as their provider in the Zoom Admin Center. Toku has supplied connectivity for Zoom Phone since 2021. The contact centre service covers 14 Asia Pacific markets, including Australia, China, Japan, Singapore, and Vietnam. Contact centres need better voice quality, local presence, and regulatory compliance than internal telephony, and AI virtual agents add to the load. Each of their calls still needs a local number and in-country routing. "A voice agent is only as fast as the network it answers over," said Thomas Laboulle, founder and chief executive officer of Toku. Toku contracts with customers separately from their Zoom subscription.

PR Newswire
Oct 6th, 2026
Avarra raises $17M to upskill GTM teams with AI avatars, growing ARR 400% YOY

Avarra has raised $17 million in Series A funding led by Duration Ventures, with participation from Lightspeed Venture Partners, Draper Associates, GTMfund, Alumni Ventures, and Zoom. The company's AI avatar platform helps sales teams master complex processes, reportedly cutting ramp time in half. The platform captures expertise from leaders and deploys AI avatars to train team members, assist in live deals, and engage customers. Customers including Elastic, Masimo, and Proofpoint use the system to scale sales playbooks across their organisations. Avarra reported 400% year-over-year ARR growth and 698% growth in contracted ARR from mid-market and enterprise customers. Sales teams complete over 10,000 AI coaching sessions weekly on the platform. The funding will support engineering and go-to-market hiring whilst expanding customer-facing platform capabilities.

Customer Experience Magazine
Sep 25th, 2026
Zoom Buys Onyx to Bring Self-Hosted Enterprise AI Search

Zoom has bought Onyx, an open-source enterprise AI search platform that runs on customers' own servers, with implications for CX.