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Medtronic

Medical device maker advancing therapies

Associate Clinical Specialist - CRM

Implementation & Technical Account ManagementUpdated on Nov 9
Full-timeUnited States$75k

About the Job

Requirements

  • A bachelor's degree, or an associate's degree plus at least two years of work experience in healthcare, field sales, or a role using complex mathematics, mechanical concepts, science, or computing, or a high school diploma plus at least four years of such work experience.
  • A valid driver's license, active vehicle insurance, and a driving record that meets company standards.
  • For a baccalaureate degree earned outside the United States, a degree satisfying 8 C.F.R. § 214.2(h)(4)(iii)(A) is required.
  • Ability to travel extensively within the assigned territory, including frequent independent driving approximately 80% of the time.
  • Ability to work in clinical environments with exposure to infectious disease and radiation and use required protective equipment, including wearing 7–9 pounds of lead for extended periods.
  • Ability to frequently lift up to 40 pounds using two hands.
  • Ability to sit, stand, and walk for 8 or more hours per day and regularly bend, stoop, squat, and maintain balance.
  • Ability to use computers and mobile devices and maintain the visual capabilities necessary to support patient care and field-based responsibilities.
  • Availability for weekend, holiday, and occasional after-hours coverage based on customer and business needs.

Responsibilities

  • Complete comprehensive field training on cardiac rhythm management devices, therapies, procedures, and patient management solutions.
  • Support physicians and hospital teams during cardiac rhythm management implants, device checks and interrogations, programming activities, and troubleshooting.
  • Provide technical, educational, operational, and clinical support for pacing, defibrillation, and remote monitoring technologies.
  • Educate physicians, hospital staff, office personnel, and field team members on cardiac rhythm management products, therapies, and solutions.
  • Partner with Clinical Specialists, Sales Representatives, and district leadership to understand customer needs and deliver support.
  • Provide technical support for cardiac rhythm management devices and therapies, including system checks and interrogations, implant support, troubleshooting, and activities aligned with training and role responsibilities.
  • Support accurate patient documentation, inventory and equipment management, programmer software maintenance, and daily coverage coordination.
  • Provide product and therapy education to physicians, hospital staff, office personnel, customers, and field partners.
  • Collaborate with sales leadership and field partners to understand customer needs, market dynamics, and the value of cardiac rhythm management solutions.
  • Help identify customer opportunities, support purchase order activities, monitor competitive trends, and share relevant field feedback.
  • Maintain current knowledge of cardiac rhythm management products, therapies, solutions, and patient management offerings.
  • Perform other duties as assigned.
  • Travel regularly to hospitals, clinics, customer accounts, and business meetings within the designated geographic territory.
  • Participate in weekend, holiday, and occasional after-hours coverage as business needs require.

Desired Qualifications

  • A bachelor's degree in nursing, life sciences, biomedical engineering, or a related discipline.
  • Academic, internship, research, volunteer, or work experience in healthcare, medical devices, patient care, engineering, life sciences, or a customer-facing environment.
  • Experience presenting technical, scientific, academic, or project-related information to groups or stakeholders.
  • Leadership experience through student organizations, athletics, employment, volunteer activities, research, or academic projects.
  • Experience working on team-based projects with defined deliverables and deadlines.
  • Ability to learn complex technical information, solve problems, manage competing priorities, and communicate effectively.

About the Company

Medtronic

Medical device maker advancing therapies

Medtronic develops medical devices that diagnose, monitor, and treat chronic diseases. Its products include implantables, sensors, and therapies used in cardiovascular care, diabetes management, and neurostimulation, working by interacting with the body to regulate or monitor physiological processes. The company differentiates itself through a long history of device development, strategic acquisitions like Covidien, and a broad, diversified portfolio across therapeutic areas. Its goal is to improve patients’ health outcomes by delivering integrated medical technologies and solutions for disease management.

Company size
10,001+
Company stage
IPO
Headquarters
Fridley, MN
Founded
1949

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