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Better Health Group

Primary care platform enabling value-based care

Medical Assistant

Clinical Support & Patient AdministrationConfirmed live in the last 24 hours
Full-timeLady Lake, FL, USAIn-person

About the Job

Requirements

  • A high school diploma or equivalent is required.
  • Completion of an accredited Medical Assistant program and CMA, RMA, NCMA, CCMA, or equivalent certification are preferred.
  • One or more years of Medical Assistant experience in a physician practice, outpatient, or ambulatory care setting is preferred.
  • Current CPR/BLS certification is required or must be obtained within organizational guidelines.
  • Knowledge of medical terminology, anatomy, physiology, and clinical office procedures is required.
  • Working knowledge of common medications and disease processes affecting the patient population served is required.
  • Knowledge of HIPAA, OSHA, infection prevention, and CLIA regulations is required.
  • Experience using electronic medical records is required.
  • Proficiency with Google Workspace, including Drive, Docs, Sheets, and Slides, is required.
  • Strong organizational, prioritization, and time-management skills are required.
  • The role requires verbal and written communication skills to interact with patients, providers, health plans, and internal and external partners.
  • The role requires critical thinking and problem-solving abilities, confidentiality, and the ability to work independently while managing multiple priorities in a fast-paced clinical environment.
  • The role requires the ability to perform clinical physical activities, including assisting with patient positioning and transfers, and frequent standing, walking, bending, kneeling, reaching, pushing, pulling, and repetitive hand movements.
  • The role requires manual dexterity and fine motor skills to perform clinical procedures, administer medications, collect specimens, and operate medical equipment.
  • The role requires the ability to lift, carry, push, or move equipment and supplies weighing up to 15 pounds and assist with heavier patient transfers when appropriate.
  • The role requires visual acuity and hearing sufficient to perform essential job functions, with or without reasonable accommodation.
  • The role requires the ability to operate standard office equipment, computers, telephones, and clinical devices.
  • Reliable transportation is required to report consistently to scheduled work locations and shifts.

Responsibilities

  • Obtain and document patient histories, chief complaints, medications, allergies, medical and social histories, preventive care information, and other relevant clinical information in the electronic medical record.
  • Measure, document, and report vital signs and other clinical observations; prepare patients and examination rooms for provider visits.
  • Assist providers during examinations, treatments, and in-office procedures, and explain provider instructions, treatment plans, medications, and follow-up care as directed.
  • Administer oral and injectable medications, immunizations, and treatments as directed by providers and permitted by state regulations.
  • Assist with wound care, dressing changes, bandaging, eye and ear irrigation, and other clinical procedures.
  • Initiate and monitor IV infusions when trained and permitted by state regulations.
  • Perform phlebotomy and prepare specimens for laboratory testing; perform CLIA-waived laboratory testing in accordance with established procedures.
  • Conduct in-office diagnostic testing, including electrocardiograms, vision screenings, pulse oximetry, peak flow testing, ordered oxygen administration, inhalation treatments, and spirometry.
  • Perform PT/INR testing using approved equipment and glucose testing using a glucometer; complete laboratory quality controls and maintain testing logs.
  • Clean, disinfect, and sterilize reusable instruments and dispose of contaminated materials in accordance with infection-prevention standards.
  • Document patient encounters, treatments, diagnostic results, procedures, supplies used, and telephone encounters in the electronic medical record.
  • Conduct inbound and outbound patient communications, including appointment and medication reminders, transitional care outreach within two days of discharge, and preventive-care outreach.
  • Support Annual Wellness Visits by preparing Health Risk Assessments, updating preventive-care records, and ensuring required documentation is complete.
  • Assist with patient outreach, scheduling preventive screenings, documenting completed services, and care coordination.
  • Maintain patient medical records in accordance with organizational policies and HIPAA requirements.
  • Manage front-office duties, including answering calls, greeting patients, scheduling appointments, patient registration and check-in/check-out, processing referrals, coordinating prescription refills, and routing clinical and administrative inquiries.
  • Monitor medical supply, pharmaceutical, and disposable clinical item inventory and assist with ordering and maintaining office and clinical supplies.
  • Support onboarding and training of new team members as assigned.
  • Collaborate with providers, clinical staff, and front-office personnel to support efficient clinic operations.
  • Perform other duties as assigned.

Desired Qualifications

  • IV Therapy certification is preferred where permitted by state regulations.
  • Phlebotomy experience is preferred.
  • Knowledge of medical coding principles is preferred.
  • Familiarity with Medicare Advantage plan structures, HEDIS quality measures, value-based care principles, and Annual Wellness Visit workflows is preferred.

About the Company

Better Health Group

Primary care platform enabling value-based care

Better Health Group provides a national primary care platform that helps clinicians participate in value-based care. It offers a dual-operating model: physicians can retain ownership of their practices and partner with Better Health Group’s MSO and ACOs, or work as employees at company-owned clinics, earning revenue through health-plan partnerships that take on financial risk across Medicare Advantage, Medicare ACOs, Medicaid, and commercial plans. Its platform integrates a practice’s EMR with data from prescriptions and hospital visits to generate actionable care-management recommendations while handling administrative tasks like outreach, coding and billing, quality reporting, and payer relations. The company aims to shift from reactive sick care to proactive Better Health care, supporting nationwide expansion and population health improvements.

Company size
1,001-5,000
Company stage
Growth Equity (Non-Venture Capital)
Total funding
$675M
Headquarters
Tampa, FL
Founded
2006

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