High Availability & Disaster Recovery Intern

Be Here. Be Great. Working for a leader in the insurance industry means opportunity for you. Great American Insurance Group's member companies are subsidiaries of American Financial Group. We combine a "small company" culture where your ideas will be heard with "big company" expertise to help you succeed. With over 30 specialty and property and casualty operations, there are always opportunities here to learn and grow.

At Great American, we value and recognize the benefits derived when people with different backgrounds and experiences work together to achieve business results. Our goal is to create a workplace where all employees feel included, empowered, and enabled to perform at their best.




P&C IT Services provides professional services to help our business units and corporate functions use technology to create, manage, and optimize information and business processes.  IT Services can include a wide range of activities such as: software development, data management, Cloud services, IT security, network security, technical support, establishing and overseeing access rights, procuring and maintaining equipment or software, managing the infrastructure, and defining security procedures,  The overall goal of IT Services is to provide technology solutions that increase efficiency, reduce costs, and give our company a competitive advantage over our competitors.

Great American’s culture is built on connection, shared learning, and strong relationships. This is a hybrid role that combines in-office and remote work. Employees are expected to maintain a meaningful on-site presence to support collaboration, relationship building, and business success.

The IT Infrastructure team is seeking an intern for the summer 2027.

Responsibilities:

The High Availability (HA)/Disaster Recovery (DR) Intern supports the Enterprise High Availability and Disaster Recovery Program by assisting with recovery planning, documentation, testing, reporting, and continuous improvement activities. This role provides hands-on experience with enterprise resiliency processes, business continuity coordination, disaster recovery testing, ServiceNow administration, CMDB data management, and operational readiness initiatives. The intern works closely with infrastructure teams, application owners, business partners, and DR program leadership to help maintain recovery documentation, validate recovery procedures, track action items, and support recovery exercises.

The HA/DR Intern is responsible for producing and maintaining the documentation, data, reporting, and testing artifacts that support the Enterprise Disaster Recovery Program. Deliverables focus on ensuring recovery information is accurate, current, testable, and properly documented.

Requirements:

Ability to work in the office at minimum three days a week.

Education:

• Pursuing a degree in Information Technology, Cybersecurity, or related
• 2030 or 2031 graduation year

Experience/skills:

A blend of technical aptitude, analytical thinking, organizational skills, and strong communication abilities.

Ability to work across teams, maintain accurate documentation, support recovery testing activities, and contribute to enterprise resiliency initiatives.

Business Unit:

Property & Casualty IT Services

Benefits:

We offer competitive benefits packages for full-time and part-time employees*. Full-time employees have access to medical, dental, and vision coverage, wellness plans, parental leave, adoption assistance, and tuition reimbursement. Full-time and eligible part-time employees also enjoy Paid Time Off and paid holidays, a 401(k) plan with company match, an employee stock purchase plan, and commuter benefits.

Compensation varies by role, level, and location and is influenced by skills, experience, and business needs. Your recruiter will provide details about benefits and specific compensation ranges during the hiring process. Learn more at http://www.gaig.com/careers.

*Excludes seasonal employees and interns.