Floor Attendant

A VLT Floor Attendant is a key customer service provider on the gaming floor.  They service and build relationships with our players.

• Must be 100% customer service focused, possess good interpersonal skills, & be able to work in a fast paced & demanding environment.   
• Must take two-hour training class for all Video Lottery terminals and become knowledgeable about how to play all games offered here. 
• 1-year Customer Service a plus!
• Must be able to obtain and maintain appropriate licensing. 
• Must be able to pass a background investigation. 
• High School Diploma or equivalent. 

ADDITIONAL REQUIREMENTS

• Must be able to stand/walk/ sit for extended periods. 
• May be exposed to working in a noisy, smoke/secondary smoke environment. 
• Must be at least 21. 
• Ability to push and pull up to 50 pounds
• Ability to lift and carry objects up to 30 pounds
• Ability to bend, stoop, twist, reach, and kneel repetitively
• Ascend and descend stairs and maintain equilibrium for an extended period
• Must be able to work from a standing position and/or walking motion for extended period

• Responsible for making change for guests on the floor, 
• Instructing guests in playing games and fixing minor paper and coin jams. 
• Filling of coin in the gaming terminals when they require it. 
• Rendering of hand pays and Jackpots to guests. 
• All other duties as assigned.