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Tailor

Headless ERP platform for omnichannel retail

Forward Deployed Engineer

AI Application EngineeringUpdated on Nov 14
Full-timeTokyo, Japan¥15M

About the Job

Requirements

  • Meet at least one of the following: foundational knowledge or experience in computer science, or experience developing an AI-native product using large language models.
  • Have experience with agile development or project management using Scrum or Kanban.
  • Have native-level Japanese technical communication ability.
  • Be able to work in the office, generally attending in person.
  • The employer evaluates learning ability, domain understanding, and communication skills alongside coding experience.

Responsibilities

  • Work as part of Professional Services to identify customer challenges from the presales stage and implement solutions.
  • Collaborate with customers to develop products for existing engagements and maximize the likelihood of project success.
  • Work directly with enterprise customers to quickly learn their business domains.
  • Apply engineering skills, and learn adaptively, to solve customers' business problems.
  • Deliver customer value through solutions and contribute to customers' growth.
  • Abstract solutions to customer problems into reusable forms and contribute to the evolution of the Tailor Platform.
  • Contribute across the work needed for customer delivery, including implementation outside one's specialty and customer conversations, while learning from colleagues.

Desired Qualifications

  • Be willing to learn and take on new domains and technical areas to maximize customer value.
  • Be able to identify customer challenges during presales and commit to delivery as a product; prior experience is not required.
  • Have experience leading development or deployment of AI products while accounting for technical uncertainty introduced by AI.
  • Have experience developing with GraphQL.
  • Have experience using no-code or low-code platforms.
  • Have business-level English technical communication ability.

About the Company

Tailor

Headless ERP platform for omnichannel retail

Tailor provides a headless ERP platform for modern retail and e‑commerce brands. It runs as a composable, API‑first backend that handles inventory, supply chain, purchasing, production, accounting, and omnichannel orders, while the frontend is decoupled and can use Tailor’s modules or custom interfaces; it also integrates with 50+ tools via APIs/GraphQL. Unlike monolithic ERP systems, Tailor offers a lightweight, flexible headless architecture for DTC and B2B brands with light manufacturing, enabling rapid customization and easy tool connections. Its goal is to help fast-growing retailers automate operations and adapt quickly to market changes, with plans to expand in North America and continue product development including AI features.

Company size
201-500
Company stage
Series A
Total funding
$30.7M
Headquarters
Tokyo, Japan
Founded
2021

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