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Toku

Real-time payment processing platform with analytics

Senior Account Executive - Utilities

Account ExecutiveConfirmed live in the last 24 hours
Full-timeNo salary listedHybrid

About the Job

Requirements

  • Solid experience in consultative B2B sales, with 7 to 10 years given as a reference, and a track record of winning large accounts.
  • Experience selling to utilities from technology, software, payments, or consulting companies, or commercial experience within the utilities sector.
  • Knowledge of one or more of energy distribution and commercialization, subscription energy and shared generation, gas distribution, water, or sanitation.
  • Understanding of utilities operations, including high invoice volumes, recurring billing, regulatory requirements, and decisions involving multiple departments.
  • Ability to analyze customer operations, identify opportunities, and develop proposals with clear financial returns.
  • Familiarity with consultative sales methodologies such as MEDDIC, SPIN, or Challenger, and experience applying them.
  • Ability to define priorities autonomously, consistently track opportunities, and take responsibility for results.
  • Willingness to test sales approaches, adjust strategy, and collaborate with other departments to advance opportunities.
  • Advanced English and/or Spanish for communicating and working with teams in other countries.
  • Alternatively, experience building a career in collections, billing, or revenue collection within utilities, together with negotiation experience and a commercial profile.

Responsibilities

  • Define priority accounts and the strategy for developing the utilities segment in Brazil.
  • Lead the full sales cycle, including prospecting, discovery, platform presentations, proposals, negotiation, and closing.
  • Understand customers’ billing, revenue collection, collections, and reconciliation processes, and identify where Toku can contribute.
  • Build financial-return analyses showing the potential to reduce delinquency, operating costs, and manual work.
  • Develop relationships with CFOs and leaders in finance, revenue collection, collections, commercial, technology, and operations.
  • Engage the different departments involved in purchasing decisions and conduct contracting processes in an organized and clear manner.
  • Work with BDRs and Marketing to generate opportunities and maintain a consistent sales pipeline.
  • Coordinate the handoff from sale to implementation, ensuring the relevant context and customer commitments reach the responsible teams.
  • Share market feedback with Product and leadership to help guide platform improvements and the commercial approach.
  • Develop new accounts, advance negotiations, and collaborate with the team to build strong proposals.
  • Participate in in-person meetings and customer visits to understand customer operations and areas for improvement.
  • Work frequently with BDRs, Marketing, Product, Implementation, and Customer Success to win customers and prepare Toku to serve them effectively.

Desired Qualifications

  • Knowledge of Pix, boleto, automatic debit, cards, and other payment methods.
  • Familiarity with API integrations and billing and customer-management systems such as SAP IS-U.
  • Experience in fintechs or payments companies.

About the Company

Toku

Real-time payment processing platform with analytics

Toku provides payment processing tools for businesses through a web application that shows real-time transaction details to monitor and manage payments. The product works on a subscription model, with fees based on business size and service level, and includes analytics and customer support. It differentiates itself by offering real-time visibility and strong reliability (100% uptime in the last 90 days) for a wide range of business clients with scalable pricing. Its goal is to help businesses efficiently manage payments and improve customer experience through a dependable platform.

Company size
201-500
Company stage
Series A
Total funding
$57.2M
Headquarters
Santiago, Chile
Founded
2020

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