Optical Assistant
Hakim Group
Optical Assistant
Hakim Group
Back-office services for independent eye care
Optical Assistant Vacancy - Malcolm Gray & Associates
We’re proud to be an independent practice where patient care always comes first, and joining us as an Optical Assistant means being part of a team that values clinical freedom, supports your development, and encourages you to bring your personality and expertise to the role. We offer a welcoming, people first environment where your contributions are heard and your individuality is celebrated. Whether you're looking for the next step in your career or a fresh start in an independent practice that genuinely puts patients and people before numbers, this could be the right place for you.
We offer a range of benefits designed to support your wellbeing, development, and work-life balance
We are looking for a full or part time Optical Assistant to join us in delivering outstanding patient care. You’ll play a key role in providing expert advice, sharing knowledge on frames and fittings, and delivering ongoing care that makes patients feel confident, comfortable, and cared for.
This is a role for someone who genuinely enjoys helping people, our ideal candidate takes pride in offering honest advice, building trust with patients, and being part of a team that delivers a quality service while supporting one another. You’ll have the time, tools, and encouragement to do your job to a high standard, without feeling rushed or pressured. Collaboration is a big part of how we work, so you’ll play a key role in making sure every patient has a smooth, positive experience from start to finish.
As an Optical Assistant, you’ll support patients with everything from frame styling and lens choices to fittings, adjustments, and aftercare. You’ll offer product knowledge that’s tailored to each person’s visual and lifestyle needs, and help manage more complex prescriptions with the support of the wider team. You’ll also assist with day to day practice tasks, contribute to the upkeep of displays and equipment, and be a friendly, reliable point of contact for both patients and colleagues. Above all, you’ll bring a genuine interest in people, an eye for detail, and a caring, can do attitude to every part of your day.
Additional Information:
Click apply below and we will ensure you are contacted as soon as possible by one of our team.
Back-office services for independent eye care
Hakim Group is the largest network of independent opticians and audiologists in the UK and Ireland. It uses a joint venture model that acquires a majority stake in practices while the original owners keep a minority share and continue to manage, letting each practice keep its brand and community focus. The group provides centralized back-office support—procurement, finance, accounting, IT, technical support, HR, and training—so clinicians can concentrate on eye and hearing care, with revenue coming from these shared services. Its goal is to grow its network, scale its support platform, and improve efficiency and patient care across the optical and audiology sectors.
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