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The Home Depot

Home improvement retailer offering tools, services

District Asset Protection Manager

Loss Prevention & Asset ProtectionPosted on Nov 12
Full-timeRemote in Canada$64.3k - $72.2k

About the Job

Requirements

  • Must have at least 1 year of experience as an Asset Protection Specialist Supervisor.
  • Must have supervisory experience and at least 2 years of district-based Asset Protection management experience.
  • Must maintain a valid security guard license and/or private investigator license where applicable.
  • Must have access to a vehicle.
  • Must be able to travel to various stores in the market area.
  • Must be available to work a variety of shifts, including days, evenings, nights, and weekends.
  • Must be able to travel, including occasional overnight travel, 10–20% of the time.
  • Must be able to perform physical tasks that may involve bending, stooping, reaching, twisting, lifting, pushing, pulling, moving merchandise and tools, and climbing a ladder.
  • Must be able to stand and walk through store locations for extended periods, respond quickly to public-address announcements, move around the store, communicate with and assist associates and customers, and operate a computer and other technology.
  • Must be able to work a flexible schedule that may include evenings and weekends.
  • Must have experience with Microsoft Access and advanced spreadsheet analytics.
  • Must have presentation skills, analytical skills to identify trends and develop plans, communication skills to articulate strategy and results to multiple audiences, and interpersonal skills for dealing with sensitive and controversial issues.

Responsibilities

  • Ensure core Asset Protection initiatives are executed within the assigned district and deliver asset-protection metrics.
  • Lead and develop Asset Protection Specialists to ensure execution of Asset Protection initiatives.
  • Manage financial losses in the assigned district arising from theft, fraud, organized retail crime, connected retail fraud, and property vandalism.
  • Partner with the District Manager and store managers to drive Asset Protection activities and evolve district strategies.
  • Analyze district trends, improve Asset Protection metrics, execute initiatives, and lead change within the district.
  • Maintain Asset Protection expense lines as outlined in the district profit and loss statement.
  • Develop community relationships with local law enforcement to support positive relations and communicate retail-loss business needs.
  • Review and analyze market shrink performance, identify trends, and inform the District Operations Manager of operational-process opportunities.
  • Manage Asset Protection profit-and-loss expense lines, including security miscellaneous, Sensor Matic, security guards, and armored and alarm security, to meet or beat plan.
  • Support the Compliance and Process team with assigned tasks.
  • Identify operational-process risks through exception-based reporting and closed-circuit television that may cause shrink or profit erosion, and partner with the District Manager and District Operations Manager on resolution strategies.
  • Support and deliver district Asset Protection initiatives, including camera upgrades, merchandise-protection updates, department-hardening initiatives, and building-security initiatives.
  • Identify and investigate internal theft and fraud activity and manage district apprehension performance.
  • Develop relationships with local law-enforcement agencies.
  • Partner with the Central Investigations team or coordinate investigations involving organized retail crime.
  • Prepare accurate, timely reports for police, Human Resources, and others upon request; monitor criminal cases; appear in court and testify when warranted.
  • Support stores and recommend solutions to improve associate engagement, education, and awareness related to theft, fraud, organized retail crime, connected retail fraud, and property vandalism.
  • Coach and develop Asset Protection Specialists.
  • Communicate trends, activities, and requirements to the Regional Manager to support and drive the Asset Protection strategy.

About the Company

The Home Depot

Home improvement retailer offering tools, services

Home Depot is a big retailer of home improvement supplies. It sells building materials, tools, lawn and garden items, decor, and other related products, and it offers services like tool rentals, installation, and credit financing. Customers can shop either in its many North American stores or online, and the company serves homeowners, renters, and professional contractors. Its business model combines direct product sales with rental services and financing, supported by a Pro Xtra loyalty program for professionals and a focus on customer service. The company differentiates itself through its wide product assortment, extensive store network, and combined online and in-store shopping experience, plus services designed to help customers complete projects. Its goal is to help customers finish home improvement projects by providing a broad selection, helpful services, and a convenient shopping experience while continuing to grow its business and support professional contractors.

Company size
10,001+
Company stage
IPO
Headquarters
Atlanta, GA
Founded
1977

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