Full-Time
Enterprise Account Executive
Posted on 6/13/2025
Amplitude
1,001-5,000 employees
Product analytics platform for user behavior
Compensation Overview
$248k - $372k/yr
New York, NY, USA
In Person
 Sales & Account Management (1) |
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- 10+ years of closing Enterprise SaaS Experience in the Big Data, Analytics, Mobile or MarTech space
- Ability to tell a story using data
- Experience building, leading and growing new business within enterprise companies
- Experience with account and territory planning
- Successful track record of being a top performer
- Passion to work and thrive in a team setting
- Develop and execute a territory and account plan for existing enterprise customers
- Maintain existing relationships and build and grow new opportunities focusing on assigned strategic enterprise accounts through prospecting, and collaboration with your internal ecosystem (Customer Success, SDR, leadership)
- Become an expert on Amplitude's product and conduct discovery calls, customized demos, and presentations to prospective customers
- Effectively sell the value of Amplitude to key stakeholders within the account while navigating a complex sales cycle across various lines of business including multiple stakeholders across product, engineering, analytics, and marketing
- Collaborate well with team members and forecast accurately
- Exceed quarterly and annual targets
Amplitude provides product analytics tools that help teams understand how users interact with their products. It tracks product usage, measures the impact of new releases, and maps user journeys to identify friction points and improve retention. The platform works by collecting event data and user properties, then offering dashboards, funnels, retention cohorts, and path analysis. It integrates with platforms like AWS, Braze, Segment, and Snowflake, and is delivered via a subscription model with tiered features. Amplitude differentiates itself through deep, product-focused analytics that emphasize user behavior, journey analysis, and retention, plus strong integrations to fit into existing tech stacks. Its goal is to help businesses make data-driven product decisions to grow engagement and retention across SaaS, e-commerce, media, gaming, and fintech customers.
Company Size
1,001-5,000
Company Stage
IPO
Headquarters
San Francisco, California
Founded
2012
Simplify's Take
What believers are saying
- Amplitude’s AI Assistant and add-on features can increase ACV from large enterprise customers over time.
- The Adswerve partnership strengthens demand for behavior-based activation tied to product-led growth and AI analytics.
- Deep platform adoption among 727 customers paying over $100,000 ARR supports cross-sell and expansion upside.
What critics are saying
- Statsig integration and customer handoff risks could trigger churn and distract product focus in the next 6–12 months.
- AI inference costs are already compressing margins and may force further operating income guidance cuts.
- Amplitude’s weak profitability versus infrastructure peers makes it vulnerable to multiple compression if growth slows.
What makes Amplitude unique
- Amplitude combines product analytics, experimentation, and AI agents into a single platform for digital product teams.
- Its AI Assistant uses real-time behavioral data and session replay to guide users inside workflows, not just answer queries.
- Amplitude focuses on product-led growth by linking marketing acquisition, product usage, and retention in one system.
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Benefits
Parental Leave
Wellness Stipend
Unlimited PTO
Stock Exercise Window
Growth & Insights and Company News
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↑ 0%Zendesk appoints Tifenn Dano Kwan as Chief Marketing Officer. Transformational GTM Leader Joins to Scale Global Growth and Capture the Autonomous AI Opportunity Gepubliceerd 27 mei 2026 Zendesk has named Tifenn Dano Kwan as Chief Marketing Officer. This appointment comes as Zendesk accelerates its push into creating a true Autonomous Service Workforce. Dano Kwan will oversee the global marketing organization with a specific focus on market differentiation and pipeline. Dano Kwan joins Zendesk from Amplitude, where she served as Chief Marketing Officer, leading the company's strategic go-to-market transition into an AI-native analytics platform. During her tenure, she oversaw a 52 percent year-over-year increase in website traffic and built a global marketing engine responsible for over a third of marketing-sourced pipeline. Prior to Amplitude, her executive career includes nearly a decade at SAP, where she served as Chief Marketing Officer for both SAP Ariba and SAP Fieldglass, as well as leadership roles at Collibra and Dropbox. "Tifenn is a disciplined leader who understands how to connect marketing strategy to measurable growth," said Tom Eggemeier, CEO, Zendesk. "As we reinvent Zendesk for the next generation of customer service, Tifenn's deep expertise in scaling pipeline, leading AI-driven marketing, and aligning GTM functions will be essential. Her ability to articulate the tangible value of our technology makes her the right person to lead our brand as we move toward an autonomous service workforce." This appointment coincides with significant business momentum for Zendesk's AI offerings. AI bookings more than doubled in fiscal year 2026, and the company is currently on track to more than double that figure again in fiscal year 2027 to over $400M. This surge in demand reflects widespread customer adoption following the recent rollouts of agentic messaging alongside new voice and email AI agents. "Agentic Service is the defining opportunity in CX right now and there's no brand better positioned to lead it than Zendesk. Years of category leadership have built a level of trust and credibility with the market that you can't manufacture overnight, and that equity is exactly what's needed to take AI from promise to proof. Our true structural moats lie in our deep industry vertical expertise, our massive knowledge and data foundation, and a platform with trust and governance engineered directly into it. I'm excited about the opportunity to further extend and amplify Zendesk's category leadership in the AI era," said Dano Kwan. Dano Kwan steps into the role as market demand for specialized, outcome-based AI solutions outpaces general-purpose alternatives. Her executive career spans major global markets, including leadership positions in Singapore, Sydney, Paris, and San Francisco. She will put this deep international experience to work immediately to drive global demand for Zendesk.
Amplitude has appointed Gab Menachem as chief product officer to lead its transformation into an AI analytics provider. Menachem founded Loom Systems, which ServiceNow acquired in 2020, and spent six years scaling ServiceNow's IT Operations Management product line to over $1 billion in annual revenue. At Amplitude, Menachem will oversee product management, design and growth organisations, reporting to co-founder and CEO Spenser Skates. He describes the company's evolving positioning as an intelligence platform for digital and AI builders, focusing on what he calls "agent analytics" as companies increasingly build AI agents rather than traditional software. The appointment comes during Amplitude's first company-wide AI Week, where employees across all functions build AI-powered tools. Amplitude serves over 4,700 customers including Atlassian and NBCUniversal.
Amplitude's stock has dropped 32% to $7 per share since October 2024, driven by softer quarterly results. Despite the lower entry price, several concerns remain. The company's net revenue retention rate stands at 102%, indicating modest growth from existing customers but lagging behind top SaaS companies that routinely exceed 120%. Its expensive cost structure has produced an average operating margin of negative 28% over the past year, raising questions about profitability. Additionally, Amplitude's free cash flow margin averaged just 6.8%, below expectations for software businesses and limiting opportunities for capital returns to shareholders. The company's high spending on customer acquisition makes its long-term viability uncertain if investments are scaled back, despite Wall Street's optimistic growth projections.
Amplitude's blended fair value estimate has fallen 19% from $15.67 to $12.70, reflecting shifting analyst sentiment on the analytics software company. Several firms, including Morgan Stanley, Baird, KeyBanc, UBS and Piper Sandler, have lowered price targets amid concerns about margin levels, though BofA raised its target to $20 and UBS maintained a Buy rating. The company expanded its share buyback programme by $100 million to $150 million total on 18 February 2026, having repurchased 2.5 million shares for $27.48 million since May 2025. Amplitude guided Q1 2026 revenue to $91.7 million–$93.7 million and full-year revenue to $390 million–$398 million, representing 15% year-over-year growth. The firm recently launched AI agents that analyse product usage data across platforms including Anthropic and OpenAI.
Amplitude named to Fast Company's Most Innovative Companies of 2026. Recognized for reinventing how teams use AI and customer behavior to continuously shape products. Mar 24, 2026 The gap between how fast you can ship and how fast you can learn is where many product bets go sideways. That's why its work at Amplitude over the past several years has been focused on closing that gap. Amplitude has rebuilt Amplitude around the idea that companies should be able to see what customers are doing, understand why, and act on those insights in one continuous flow. And today, being honored in Fast Company's Most Innovative Companies of 2026 list is a recognition of this shift as Amplitude move from "build more" to "learn faster and act smarter." Fast Company's Most Innovative. Fast Company's Most Innovative Companies list celebrates organizations that are reshaping industries and culture through meaningful innovation. This year's list spans 59 sectors and regions and sits alongside the World's 50 Most Innovative Companies, highlighting businesses from early-stage startups to some of the most valuable global brands. Amplitude is honored to be included in the 2026 list in the Enterprise category, alongside companies like Google, Nvidia, Adidas, and Walmart. Innovating so you can too. For Amplitude, this recognition comes at a moment when AI has changed the cost of building software but not the need for clear signal. Teams can ship features faster than ever, but they still need to know which experiences actually matter to customers. Amplitude is focused on making analytics feel less like a reporting function and more like an always-on feedback loop: helping teams go from behavior to understanding to action without getting stuck in dashboards or one-off requests. Amplitude see this as part of a broader shift across the industry. The companies that win in the AI era will be the ones that can learn quickly, adjust confidently, and keep products aligned with what customers actually do - not just what they say they want. Being named to Fast Company's World's Most Innovative Companies list reinforces that this way of building is becoming the new baseline, not the exception. Here's to innovating together. Amplitude is grateful to its customers, partners, and Ampliteers who have pushed Amplitude to move faster and think bigger. You can explore the full list of Fast Company's World's Most Innovative Companies here and learn more about Amplitude's AI innovations at amplitude.com/ai. Marianne Ridgeway Sr. Communications Manager, Amplitude With over a decade of experience in the Bay Area tech industry, Marianne manages corporate, product, and executive communications at Amplitude.