Food Service Specialist

Campus Enterprises Mission: Campus Enterprises is NC State University’s division of retail and hospitality organizations — NC State Dining, NC State Stores, Lonnie Poole Golf Course, NC State Student Centers (Witherspoon and Talley), and the One Card Office. Each department is dedicated to providing service excellence, value and enrichment of the student experience in support of academic success.

Purpose: Provide vital support to Campus Enterprises and NC State Dining by providing an excellent dining experience for all guests.

Compensation: Students will start at a training level of tier 1 at $11 per hour. Once they have demonstrated sufficient skills they will be eligible to be promoted to a tier 2 position at $12 per hour. 

In addition, eligible students will receive longevity raises based on years of service within Campus Enterprises. Dining and Catering employees earn free meals and are eligible for an end-of-semester bonus of up to $200.

Locations: Smoothie U at the Atrium Food Court. 

Work Schedule:Flexible shifts that work around your class schedule

Federal Work-Study Eligible

Essential functions and responsibilities include but are not limited to:

• Prepare high-quality products, such as smoothies and acai bowls following food safety and sanitation guidelines.
• Restock and rotate products according to established guidelines.
• Store food in designated areas following wrapping, dating, food safety, and rotation procedures.
• Clean work areas (kitchen production area, customer service area, dining room, lobbies, and restrooms).
• Wash dishes, glassware, equipment, and serving utensils.
• Adhere to all recipe, production, and presentation standards to ensure proper quality, serving temperatures, and standard portion control while following all health, safety, and sanitation guidelines.
• Serve customers in a friendly, efficient manner, following the outlined steps of service, and provide excellent customer service.
• Resolve customer concerns to the best of your ability and relay relevant information to the supervisor. 
• Operate the micros system (point of sale) and accurately process transactions in adherence with university policy.
• Assist the supervisor with opening and closing duties of the unit as assigned.
• Communicate effectively with supervisors, peers, and guests.
• Help to maintain temperature and sanitation to ensure food safety and assist units in maintaining a Grade A sanitation of 95% or better.
• Other duties as assigned.

Essential Qualifications:

• Current NC State University student with a flexible schedule
• Willingness to handle and serve all types of food (including meat products)
• Ability to demonstrate excellent customer service skills
• Ability to work in a fast-paced environment
• Ability to read and follow both written and verbal instructions and recipes
• Ability to work with a team and effectively communicate
• Efficient cash handling and ability to count back correct change
• Must be able to lift up to 30 pounds with or without reasonable accommodation
• Must attend mandatory student employee orientation and training sessions

Learn, Grow and Earn More:

• Gain experience, grow your skills and get promoted
• Earn annual raises
• Connect with other students beyond the classroom
• Stand out to future employers
• Build strong relationships with supervisors who can serve as references

Campus Enterprises at NC State University Hiring Standards

NC State University is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, gender identity, age, sexual orientation, genetic information, status as an individual with a disability, or status as a protected veteran.

Persons with disabilities requesting accommodations in the application and interview process, please call 919.515.3148 or send an email to [email protected].

NC State uses E-Verify to confirm employment eligibility of all newly hired employees. Visit the E-Verify website to learn more about E-Verify, including your rights and responsibilities.

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