Health Unit Coordinator

Job Summary:

Summary

The Health Unit Coordinator assists with managing the flow of admissions and unit specific administrative needs. The Health Unit Coordinator represents the organization in a positive manner, frequently interacting with medical providers, nursing staff, patient family members and visitors.

Essential Duties and Responsibilities

• Supports and promotes the mission and values of Covenant Health Ministry.
• Assist with admissions process within the Electronic Health Record (EHR), collaborating with the House Supervisor (HS) and Charge RN.
• Inform the primary RN when the admission orders are entered for hand off report.
• Assemble and label patient chart.
• Place prior advanced directive on chart.
• Make sure cardiac patients have telemetry monitor assigned if applicable and notify RN of expiring orders.
• Assemble necessary forms, copy chart and book ambulance if necessary to external facilities.
• Prepare chart and gather paperwork for discharge or transfer to other units in the hospital.
• Schedule follow up appointments and outpatient testing.
• Discharge patients from computer census and disassemble chart for medical records.
• Maintain supply of chart forms, desk supplies and make packets as needed.
• Maintain charts by thinning and adding forms as needed.
• Send/retrieve mail and and distribute.
• Helps answer patient call lights and may assist the RN/LNA with transport as needed within the scope of the health unit coordinator.
• Demonstrates knowledge of standard precautions, life safety codes, hospital wide codes and all safety policies.
• Promotes a clean, safe and orderly environment.
• Miscellaneous administrative projects for unit or nurse manager.
• Maintain patient census log and board.
• Maintain call schedules and keep list daily of patients off floor for testing.
• File forms and reports in charts.
• Assists with recording unit/dept. statistics.
• Prioritize orders and tasks with direct admissions known stats as priority items in collaboration with the RN.
• Knowledge of medical terminology, symbols and abbreviations.
• Prepare surgical and pre- procedure charts and process post procedure/post op charts.
• Enter patient daily charges DTAR.
• Notify staff and departments of stat orders.
• Notify nurses when blood ready for transfusion.
• Request services from ancillary and support departments for supplies or equipment.
• Request food trays, stat meds, old records, patient’s valuables from safe etc.
• Request patient consent for information or films from external facilities.
• Assist with timekeeping if designated.
• Comply with regulatory agency guidelines/rules.
• Assist with 15-minute patient checks and 1:1’s for safety.
• Abide by HIPAA regulations when receiving phone calls or visitor requests for patient information.
• Restrict access to patient information, chart, computer, and otherwise.
• Refer patient to patient advocate to assist in patient satisfaction.
• Assist with patients who want advanced directives initiated or spiritual care.
• Send and receive documents by fax.
• Answer and disperse phone calls, in a professional and friendly manner.
• Attends Health Unit Coordinator and department meetings
• Maintains computer census.
• Enters orders and follows established computer downtime procedures.
• Access labs, radiology reports, and other data as required.
• Generate reports and patient education materials.
• Register patient into telemetry monitoring system.
• Notify RN if monitor alarms sound immediately
• Duplicate documents using copy machine.
• Transport specimens using pneumatic tube.
• Assist with malfunctioning equipment.  Maintain log of all equipment that has gone out for repair and when it has returned to the department for use.
• Report problems with computers and office equipment to ITS.
• Attends all mandatory training as assigned within the timeframe given
• Other duties as consistent with this role.

Job Requirements

Job Knowledge and Skills

• Medical terminology and computer skills preferred.
• Crisis Prevention Institute (CPI) training preferred or obtained prior to completion of orientation

Education and Experience

• Currently enrolled in high school, High School Diploma or GED preferred.
• 1-2 years' experience as a receptionist/secretary preferred.

An equivalent combination of education and experience which provides proficiency in the areas of responsibility listed above may be substituted for the above education and experience requirements.

Working Conditions/Physical Demands

Must possess the physical and mental abilities to perform the tasks normally associated with this position that involves a combination of sitting, standing, walking, bending, stooping, and reaching. Occasional lifting/carrying up to 25 lbs.  Some stress related to high level of responsibility for quality care.

Americans with Disabilities Statement

Must be able to perform all essential functions of this position with reasonable accommodation if disabled.

The above statements are intended to describe the general nature and level of work being performed.  They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.  Covenant Health reserves the right to modify position duties at any time, to reflect process improvements and business necessity.

Standard of Business Conduct

Every St Joseph Hospital employee is required to abide by the Standards of Conduct and to report any activity that appears to violate the Standards of Conduct.

Covenant Health Mission Statement

We are a Catholic health ministry, providing healing and care for the whole person, in service to all in our communities.

Our Core Values:

•Compassion

We show respect, caring and sensitivity towards all, honoring the dignity of each person, especially the poor, vulnerable and suffering.

•Integrity

We promote justice and ethical behavior, and responsibly steward our human, financial and environmental resources.

•Collaboration

We work in partnership, dialogue and shared purpose to create healthy communities.

•Excellence

We deliver all services with the highest level of quality, while seeking creative innovation.

Applicants, employees and former employees are protected from employment discrimination based on race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age (40 or older), disability, and genetic information (including family medical history).

Comp Range:

Rate of pay displayed reflects the beginning of the pay scale.  At the time of an offer, determination of your offer will reflect your skills and experience as it relates to the position.

Our people make the difference. See firsthand what makes our employees and culture shine!