Full-Time
Assistant Business Manager
Posted on 10/21/2024
Charlotte Tilbury
1,001-5,000 employees
Luxury skincare, makeup, and fragrance products
Entry, Junior, Mid
Nottingham, UK
- Retail management experience
- A genuine passion for the beauty industry.
- Commercial acumen
- People management experience.
- Strategic planning experience.
- Drive financial results in store to meet and exceed targets and key performance indicators.
- Support the Business Manager to determine individual and team sales targets and communicate with the Retail Artists to agree sales objectives and deliver them.
- Demonstrate entrepreneurial spirit; being a specialist amongst the retail artistry brands and showing a genuine enthusiasm, commitment and interest in the Company’s performance.
- Lead by example to promote exceptional customer service and creating a customer experience.
- Coach and give feedback to the team to ensure Charlotte Tilbury standards are achieved in both areas of service and artistry.
- Take every opportunity to extend exceptional customer service beyond the in-store experience; driving the customer database for direct marketing opportunities.
- Implement individual and team development plans, conducting regular reviews that encourage two-way feedback and coaching.
- Create a positive and cooperative team culture in store, through team meetings and a collaborative management style; recognizing and celebrating performance where necessary.
- Entrepreneurial with proposing plans, events and other limitless activity to unlock commercial success.
- Maintain impeccable visual merchandising, counter cleanliness and hygiene standards.
- Execute flawless grooming standards, inspiring your team to be and feel the best versions of themselves.
Charlotte Tilbury Beauty Ltd. specializes in luxury beauty and skincare products, offering a diverse range that includes skincare, makeup, and fragrances. Their products, such as Charlotte's Magic Cream and Magic Serum Crystal Elixir, are designed to meet the needs of beauty enthusiasts who seek high-quality items. The company operates through a direct-to-consumer model via its website and also partners with major department stores for retail sales. What sets Charlotte Tilbury apart from competitors like Estée Lauder and Dior is its focus on innovative product formulations and strong celebrity endorsements. The goal of Charlotte Tilbury is to provide premium beauty solutions while enhancing customer engagement through personalized services like virtual consultations and loyalty programs.
Company Stage
Acquired
Total Funding
N/A
Headquarters
London, United Kingdom
Founded
N/A
6 month growth
↑ 6%1 year growth
↑ 24%2 year growth
↑ 42%
Simplify's Take
What believers are saying
- The launch of the Neuroscents Collection showcases Charlotte Tilbury's commitment to innovation and staying ahead in the luxury beauty market.
- New store openings in key locations like east London and Glasgow indicate strong growth and expansion potential.
- Strategic partnerships, such as with F1 ACADEMY, enhance brand visibility and open new marketing avenues.
What critics are saying
- The competitive luxury beauty market requires continuous innovation to maintain market share against established brands like Estée Lauder and Dior.
- Expanding physical retail presence involves significant investment and operational risks, especially in uncertain economic climates.
What makes Charlotte Tilbury unique
- Charlotte Tilbury stands out with its innovative product formulations and celebrity endorsements, setting it apart from other luxury beauty brands.
- The company's strong online presence and direct-to-consumer model, combined with retail partnerships, provide a diversified revenue stream.
- Personalized services such as virtual consultations and in-store appointments enhance customer engagement and satisfaction, distinguishing it from competitors.
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