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EWC Growth

Franchise operator of waxing centers

Center Sales Director

Full-TimeUpdated on 10/4/2026
$65k - $75k/yr
Mid, Senior
Yonkers, NY, USA
In Person
No H1B Sponsorship

About the job

Requirements
  • At least 3 years of experience in a sales leadership or management role across retail, beauty, or spa industries.
  • A proven track record of achieving sales and operational targets.
  • Team leadership and talent development experience.
  • Financial acumen, budget management, and schedule creation skills.
  • Verbal and written communication and conflict resolution skills.
  • Guest service and sales expertise.
  • Proficiency in Microsoft Office and point-of-sale systems.
  • Full-time availability, including flexibility to work evenings and weekends.
  • Strong proficiency in English.
  • Ability to lift up to 25 pounds and stand for extended periods.
Responsibilities
  • Drive service sales, retail sales, Wax Passes, and future bookings.
  • Own center key performance indicators, revenue goals, and performance metrics.
  • Analyze results and turn insights into action.
  • Build local partnerships through grassroots marketing events to add new guests to the network.
  • Coach associates on behaviors that drive stronger sales performance and an elevated guest experience.
  • Execute local marketing and community engagement initiatives that grow the business.
  • Champion a consistently exceptional guest experience.
  • Coach associates on creating meaningful guest connections.
  • Resolve escalated guest concerns.
  • Support the front desk during high-volume periods and lead by example.
  • Ensure every interaction reflects brand standards.
  • Recruit, hire, train, and retain high-performing associates.
  • Coach the team to strengthen sales, service, and leadership skills.
  • Deliver regular feedback and performance conversations.
  • Recognize wins and create accountability around opportunities.
  • Build a positive, high-energy culture where people want to perform and grow.
  • Build effective associate schedules while managing labor targets.
  • Oversee timekeeping, payroll, deposits, and other daily administrative functions.
  • Maintain compliance with training, licensing, human resources, and operational requirements.
  • Manage inventory, product ordering, and payment and electronic funds transfer processes.
  • Keep the center organized, efficient, and ready to perform every day.
Desired Qualifications
  • Exposure to a luxury environment.

About the company

EWC Growth runs a large and fast-expanding network of European Wax Center franchises with 52+ locations across CT, FL, IL, MA, and NY. It offers waxing services (e.g., Brazilians, brows) performed by Wax Specialists who use premium skincare products to extend the glow after a service. The business emphasizes a standout guest experience, thorough training for staff, and a culture that supports growth, aiming for beauty professionals to thrive and guests to leave feeling confident. Compared with others, it differentiates itself through scale in franchising, a strong training program, and a commitment to consistently high-quality results and customer experience. The goal is to grow the franchise network while delivering reliable, premium waxing and skincare services that empower both employees and clients.

Company Size

51-200

Company Stage

N/A

Total Funding

N/A

Headquarters

Needham, Massachusetts

Founded

2020

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Simplify's Take

What believers are saying

  • EWC Growth posted 60+ openings across 35 locations on July 26, 2026.
  • European Wax Center Q1 2026 system-wide sales rose 1.3% to $228.9 million.
  • Same-store sales rose 2.0% in Q1 2026, supporting mature-center demand.

What critics are saying

  • European Wax Center settled a $5 million pixel lawsuit in April 2026.
  • Q4 2025 had one opening and seven closures, signaling weak unit economics.
  • General Atlantic's May 8, 2026 buyout concentrates control and compresses franchisee bargaining power.

What makes EWC Growth unique

  • LinkedIn listed 52+ EWC centers across five states on Aug. 26, 2026.
  • NB Group says EWC Growth consolidated franchisees into one platform in 2020.
  • Its Sep. 1, 2026 careers page shows manager, associate, and wax-specialist pipelines.

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Benefits

Health Insurance

Dental Insurance

Vision Insurance

401(k) Retirement Plan

401(k) Company Match

Parental Leave

Life Insurance

Disability Insurance

Flexible Work Hours

Employee Discounts

Sick Leave

Health Savings Account/Flexible Spending Account

Commuter Benefits

Training Programs

Professional Development Budget

Growth & Insights

Headcount

6 month growth

↑ 13%

1 year growth

↑ 13%

2 year growth

↑ 13%