Full-Time
Assistant Community Manager
Skye at Chisholm Trail
Valiant Residential
Multifamily property management
No salary listed
Fort Worth, TX, USA
In Person
Category
 Real Estate (1) |
|---|
Required Skills
Marketing
Yardi
Requirements
- Fair Housing Certification, or willingness to obtain it before interacting with prospective residents.
- Ability to support and contribute to the community team.
- Strong oral and written communication skills.
- Strong verbal and written communication skills in English to effectively interact with team members, residents, vendors, and other stakeholders.
- A positive attitude and the ability to smile under all circumstances.
- Participation in training to comply with new and existing laws.
- A valid driver's license with a good driving record and auto insurance.
- Ability to work most weekends.
- Apartment management experience is preferred.
- A neat, clean, and professional appearance throughout the workday and whenever present in the community.
- Compliance with expectations demonstrated in the employee handbook.
- Ability to diffuse and respond to customer concerns to avoid escalation of the problem.
- A high school diploma or equivalent.
- Ability to sit, stand, climb, stoop, and remain at a desk for up to 8 hours or more if needed.
- Ability to walk the property for up to 8 hours or more in various weather conditions.
- Ability to climb stairs to show properties to prospective tenants.
- Ability to lift up to 30 pounds as needed.
Responsibilities
- Assist in preparing advertising materials.
- Assist in showing units and screening applicants.
- Maintain records of rental levels of comparable units in the surrounding area.
- Present creative leasing and marketing ideas.
- Maintain courteous communication with residents, applicants, and representatives of other companies.
- Greet prospects and qualify them by covering all criteria, asking questions, and utilizing completed guest cards.
- Have prospects complete applications and secure deposits in accordance with Valiant Residential procedures and Fair Housing requirements.
- Update the availability report and process applications for approval, including credit checks and rental history reviews, then submit processed applications to the Community Manager for approval.
- Assist in monitoring renewals and distribute and follow up on renewal notices.
- Professionally represent the company at all times.
- Accept rental payments and immediately give them to the Community Manager.
- Type leases, complete appropriate paperwork, and accurately and promptly input information into the Yardi system, reviewing it with the Community Manager before obtaining signatures.
- Assist the management team with various tasks as required.
- Consistently implement community policies.
- Prepare and maintain complete resident files.
- Prepare late notices and notices to pay rent.
- Assist with rent collection and preparation of receipts.
- Assist with legal proceedings.
- Assist with lease preparation, signing, and administration.
- Operate computers programmed with accounting software to record, store, and analyze information.
- Understand the Apartment Association lease and contracted credit report application.
- Communicate with the Community Manager about invoice accuracy, attached purchase orders, and correct invoice coding according to company procedures.
- Ensure that all property invoices are approved, entered, and paid promptly.
- Complete maintenance service requests promptly and inform the maintenance team.
- Answer residents' questions about the community, repairs, rent, rules, and other matters, and follow up promptly when unable to respond.
- Ensure maintenance repairs are handled satisfactorily by contacting residents weekly about completed service requests.
- Maintain open communication with the Community Manager and Maintenance Supervisor.
- Contribute to the community's cleanliness and curb appeal.
- Enforce community policies.
Desired Qualifications
- Bilingual ability in Spanish.
- Two or more years of college.
- Apartment management experience.
Valiant Residential is a residential property-management company focused on multifamily communities. Its teams oversee leasing, resident service, maintenance, marketing, and day-to-day property operations. The company works with owners and investment partners to manage community performance and resident experience. Valiant provides third-party multifamily management, with on-site and regional teams balancing resident experience, occupancy, physical asset upkeep, compliance, marketing, and financial performance across communities with different owners and market positions.
Company Size
N/A
Company Stage
N/A
Total Funding
N/A
Headquarters
N/A
Founded
N/A