Application Support Specialist 3

Job Description

AECOM EC is seeking an experienced Application Support Specialist to monitor and maintain the efficiency of our global software applications. The individual will report to our senior digital capabilities team. Experience in the AEC industry is preferred however knowledgeable candidates from other industries may be considered. This position will be based in Bogota, Colombia.

Key Responsibilities:

• Oversee installation, testing and maintenance of software applications to streamline operations
• Domain, Server and Database administration
• Cloud infrastructure administration
• Creating and managing user accounts
• Application support for both internal and external users
• Analyzing software performance and usage
• Perform diagnostic tests before releasing applications
• Verify the efficiency of network infrastructure
• Work closely with global digital capabilities team

Qualifications

Minimum Requirements:

• Bachelor’s degree in computer science, computer engineering, software engineering, IT or similar plus a minimum of 4 years of related applications support experience or demonstrated equivalency of experience and education.
• Advanced knowledge of computer applications and computer hardware.
• Experience working with Web API’s.
• Attention to detail and quality in design.
• Proactive in providing application support.
• Strong problem-solving skills.
• Extensive experience in providing application support in a fast-paced environment.
• Excellent communication skills, with professional English proficiency (C1), both written and verbal.

Preferred Requirements:

• Experience with Microsoft Power Platform (Power BI, Power Apps, Power Automate)
• Advanced knowledge of front-end and back-end programming languages, such as Python, Java and C++
• Extensive experience in providing application support in a fast-paced environment

Additional Information

At AECOM, we are committed to maintaining a secure and trustworthy recruitment process and take any fraudulent hiring activity seriously. To support this commitment, all newly hired employees are required to attend an in-person Day 1 onboarding at an AECOM office location as a condition of employment.

About AECOM 

AECOM is proud to offer comprehensive benefits to meet the diverse needs of our employees. Depending on your employment status, AECOM benefits may include medical, dental, vision, life, AD&D, disability benefits, paid time off, leaves of absences, voluntary benefits, perks, flexible work options, well-being resources, employee assistance program, business travel insurance, service recognition awards, retirement savings plan, and employee stock purchase plan. 

AECOM is the global infrastructure leader, committed to delivering a better world. As a trusted professional services firm powered by deep technical abilities, we solve our clients’ complex challenges in water, environment, energy, transportation and buildings. Our teams partner with public- and private-sector clients to create innovative, sustainable and resilient solutions throughout the project lifecycle – from advisory, planning, design and engineering to program and construction management. AECOM is a Fortune 500 firm that had revenue of $16.1 billion in fiscal year 2025. Learn more at aecom.com. 

What makes AECOM a great place to work 

You will be part of a global team that champions your growth and career ambitions. Work on groundbreaking projects - both in your local community and on a global scale - that are transforming our industry and shaping the future. With cutting-edge technology and a network of experts, you’ll have the resources to make a real impact. Our award-winning training and development programs are designed to expand your technical expertise and leadership skills, helping you build the career you’ve always envisioned. Here, you’ll find a welcoming workplace built on respect, collaboration and community - where you have the freedom to grow in a world of opportunity. 

As an Equal Opportunity Employer, we believe in your potential and are here to help you achieve it. All your information will be kept confidential according to EEO guidelines.