Founding Member of Technical Staff
Solvea
Founding Member of Technical Staff
Solvea
Automates multi-channel customer service workflows
About Solvea
Solvea is building simulations for high-stakes decisions. In our rapidly changing world, leaders are forced to act with imperfect information. Solvea helps them move with conviction by simulating these high-stakes decisions so they better understand how and why their decisions will ripple across society. Our mission is to predict the outcome of every decision.
In <1 year, we’ve 10x-ed revenue with customer demand outstripping our pace of deployment. We’ve built proprietary models that work across the lifecycle of strategic decisions that are live in deployment every day. Most importantly, we have won the trust of dozens of clients who continue to refer us organically to their peers even as we remain in stealth.
We are hiring the last few members of the founding team to help us shape the product and work with our rapidly expanding client base, as we prepare to scale. You’ll push, and be pushed by our incredibly talent dense team. Founding Principals are from leading consulting firms with experience working on the most complex decisions. Founding Members of Technical Staff have worked on problems at scale (Google, Microsoft, Uber) and on cutting-edge research (Kaggle top 100).
This role is a launchpad for future founders or Solvea leaders. High-intensity, in-person environment in San Francisco, 6 days a week, with top-of-market comp. We move fast and the bar is high - join us and make a difference.
Our Philosophy on Working Culture
We are high autonomy - you will operate with incredible scope of responsibility from day 1
We think from first principles - reinventing how work should be done requires reasoning about why we do things, and what we are trying to achieve
We operate across domains - if you haven’t already, you will learn how the leaders make their decisions as you build the simulations to support their decisions.
About the Role
Responsibilities
This is a unique role combining the very best aspects of Product, Engineering, and Research
Working with our principals as a core product owner - define, design and build net-new AI products that shape the frontier of decision-making
Researching novel techniques for simulating the consequences of decisions.
Implementing and evaluating performance of state of the art business simulations
What makes a good fit at Solvea
We are looking for the trifecta of smart, driven and nice
Capability - You likely are at a top software company with meaningful development experience and are tired of the politics
Commitment - You are individually intense, learn rapidly and recognize the opportunity ahead to shape the world
Culture - You are low ego, earn the right through action, and want to elevate your teammates to win together
Benefits
Compensation & Benefits
Cash Compensation - USD $150,000 - $300,000
Meaningful Equity
Lunch, dinner, and coffee provided in the office
Top Health + Dental + Vision Insurance
401k plan
Late night Ubers
Visa sponsorship support
Solvea offers an AI-powered resolution engine that automates complex customer service workflows across industries, acting as an AI receptionist across channels like phone, email, chat, and SMS. It uses a no-code setup so businesses describe their needs in plain language to deploy a virtual agent in minutes and can integrate with tools such as Google Calendar, Shopify, Zendesk, and Intercom for tasks like scheduling and order tracking. The platform applies natural language processing to understand intents, enforces business rules, and runs over 100 pre-built workflows, with escalations to human agents when necessary; its Agent Assist feature provides real-time suggestions to human agents. Pricing is performance-based, charging per resolved ticket, with a goal to improve support efficiency and reduce costs while claiming auto-resolution of up to 70% of common queries.
Explore more opportunities at Solvea