I

IHG

Global hotel company

Restaurant Manager: Fine Japanese Dining - Kappo Cuisine

Full-TimeUpdated on 10/23/2026Deadline 10/26/26
No salary listed
Expert
Japan
In Person
Food Service & HospitalityFood & Beverage Operations Management

About the job

Requirements
  • Management experience in a luxury hotel or high-end Japanese restaurant.
  • Experience operating Kaiseki and Omakase-style dining, with deep knowledge of Japanese cuisine traditions.
  • Ability to embody Japanese hospitality culture while focusing on guest experience.
  • Data analysis skills to develop strategies for maximizing revenue and improving profitability.
  • Ability to work effectively with kitchen and marketing departments to drive cross-functional initiatives.
  • Understanding of international service standards from luxury hotels and Michelin-starred restaurants, and ability to blend them with Japanese hospitality culture.
  • Knowledge of Japanese food etiquette and manners, including seating arrangements, handling dishes, and serving procedures.
  • Knowledge and ability to suggest Japanese food pairings with sake and wine.
  • Labor and shift management skills to ensure appropriate staffing and smooth operations.
  • Profit and loss analysis, cost control, and budget management skills.
  • Ability to procure premium ingredients and manage ingredient costs, including selecting seasonal ingredients and pricing rare ingredients.
  • Ability to promote upselling and cross-selling, including drink pairings and premium ingredients.
  • Ability to develop pricing strategies, optimize menu prices, and provide high-value experiences.
  • KPI management skills, including sales targets, customer satisfaction, table turnover rates, and improving average check.
  • Ability to manage and develop a multinational staff while preserving and passing on Japanese cuisine culture.
  • Ability to develop menus using seasonal ingredients in collaboration with chefs, balancing traditional and innovative compositions.
  • Product planning and differentiation based on competitor analysis and market research.
  • Ability to establish a distinctive restaurant brand and develop signature dishes.
  • Ability to use social media and review sites, including Google, TripAdvisor, and Instagram.
  • Ability to plan seasonal promotions, including festivals, limited-time menus, and special events.
  • Ability to develop strategies to attract hotel guests and external customers.
  • Ability to use loyalty programs to encourage repeat guests through member benefits and exclusive services.
  • Ability to communicate the charm and cultural background of Japanese food to international guests; English and other languages are highly desirable.
  • Ability to train staff in foreign languages and clearly explain specialized Japanese cuisine terminology.
  • Ability to understand and accommodate multinational guests’ tastes and dietary preferences, including vegan, halal, and gluten-free diets.
  • Strong problem-solving skills and ability to propose flexible, innovative service improvements.
Responsibilities
  • Manage daily operations of the high-end Japanese restaurant, including service flow, staff supervision, and reservation management.
  • Educate and mentor service staff.
  • Manage team motivation and development through training programs, coaching, and performance evaluations.
  • Improve employee retention by creating a balanced and positive work environment for kitchen and service staff.
  • Strengthen cross-departmental collaboration with kitchen, sales, and marketing teams.
Desired Qualifications
  • Proficiency in English and other languages is highly desirable.

About the company

I

IHG

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IHG is a global hospitality company operating and franchising a portfolio of hotel brands. The company supports hotel development, reservations, loyalty programs, revenue management, brand standards, technology, and guest services. It serves travelers, hotel owners, franchisees, corporate clients, loyalty members, and hospitality partners. Its operating model centers on a primarily franchised and managed hotel network connected through brands, distribution, commercial systems, and regional support. Teams work across hotel operations, development, revenue, technology, marketing, loyalty, finance, and owner support. Teams support coordinated daily delivery.

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