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UptimeAI

AI-driven predictive maintenance for industrial operations

IT System Architect

Implementation & Technical Account ManagementPosted on Nov 10
Full-timeRemote in USANo salary listedRemote

About the Job

Requirements

  • At least 5 years of experience in IT/OT architecture, including 2–3 years in predictive maintenance or industrial AI.
  • Strong understanding of industrial automation, sensor data, and protocols such as OPC and Modbus.
  • Hands-on experience with cloud platforms such as Azure, AWS, or GCP, Kubernetes or Docker, databases, and data lakes.
  • Familiarity with Python or Node.js for integration and troubleshooting.
  • Experience leading technical discovery and architecture workshops with enterprise customers.
  • Strong ownership, problem-solving, and cross-functional collaboration skills.

Responsibilities

  • Design and document end-to-end solution architectures across customer environments.
  • Define secure, scalable architectures integrating OT data, edge systems, cloud platforms, and enterprise IT.
  • Lead technical discovery and assess customer infrastructure, security requirements, and integration needs.
  • Own the IT architecture throughout customer onboarding, deployment, and rollout.
  • Define connectivity, network, firewall, port, server, and data pipeline requirements.
  • Partner with customer IT teams to resolve dependencies and ensure readiness against implementation timelines.
  • Support authentication, storage, backup, and other enterprise IT requirements.
  • Develop standardized IT checklists for internal teams and customers, covering responsibilities, dependencies, and readiness.
  • Create and maintain testing procedures to validate connectivity, data flow, integrations, and system stability.
  • Oversee system integration and performance testing, ensuring production readiness before handover.
  • Develop IT runbooks, standard operating procedures, monitoring dashboards, and technical documentation.
  • Provide Tier 2/Tier 3 support for IT-related issues and contribute to continuous improvement across deployments.

About the Company

UptimeAI

AI-driven predictive maintenance for industrial operations

UptimeAI provides AI-driven predictive maintenance and operational efficiency solutions for industrial users. Its platform uses deep learning to learn how different parts of an operation interact, which lowers alarm fatigue and delivers precise alerts that identify the root cause of issues. This helps clients in sectors like chemicals, utilities, oil, metals, and aerospace reduce unscheduled maintenance and improve reliability. The product is delivered via a subscription model, giving ongoing access to software and support. UptimeAI differentiates itself through its system-level approach to relate components within an operation, focus on reducing maintenance costs and disruptions, and a team of industry experts and data scientists. The company aims to help customers save time and money by improving reliability and efficiency while maintaining margins.

Company size
51-200
Company stage
Series A
Total funding
$19M
Headquarters
South San Francisco, CA
Founded
2019

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