Full-Time
Forward Deployed Engineer
Anthropic Business Unit
Posted on 8/21/2026
Caylent
501-1,000 employees
AWS-focused cloud-native consulting and DevOps
Compensation Overview
$136k - $216k/yr
No H1B Sponsorship
Remote in USA
Hybrid
Fully remote, with up to 50% travel depending on business needs.
 Software Engineering (1) |
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- 2–4 years of software engineering, technical delivery, or business systems experience.
- Ability to self-direct on assigned scope, managing time, priorities, and delivery quality without daily oversight.
- Hands-on experience in one or more of: LLM application development, cloud-native development, backend engineering, or business automation tooling.
- Ability to communicate technical concepts clearly with engineers and credibly with business stakeholders.
- High tolerance for ambiguity and ability to begin delivery before every requirement is defined.
- Own assigned workstreams end-to-end within a larger engagement.
- Build and ship in client codebases and environments.
- Contribute to discovery sessions, architecture reviews, and stakeholder interviews alongside senior Forward Deployed Engineers.
- Translate ambiguous problems into scoped, deliverable work within the assigned scope.
- Surface risks and blockers early and escalate intentionally when decisions exceed the assigned scope.
- Document and hand off working software or automations that remain usable after the engagement.
- Contribute at least one reusable artifact or pattern back to the practice before each engagement closes.
- Hands-on experience building with LLM APIs such as Claude or AWS Bedrock, including prompt architecture, tool use, or basic agent patterns.
- Familiarity with cloud-native development, preferably AWS, containerization, or backend systems.
- Experience rapidly prototyping an ambiguous problem into a working proof of concept.
- Background in a consulting firm, systems integrator, or professional services environment.
- Deep fluency in at least one business function: Finance, HR, Legal, Sales Operations, Supply Chain, or Manufacturing.
- Hands-on experience with Zapier, Power Automate, Airtable, or similar business automation tools.
- Familiarity with enterprise systems such as Salesforce, Oracle, D365, Workday, ServiceNow, or equivalent.
- Experience supporting AI or digital adoption programs for non-technical audiences.
Caylent is a cloud-native services company that helps organizations maximize the value of AWS-driven solutions. It guides and executes on cloud journeys, offering migration, DevOps, DevSecOps, and ongoing optimization to build, scale, and improve cloud systems. The company uses a co-delivery model, working closely with clients to deliver tailored cloud solutions and transfer knowledge so clients can manage their environments themselves. Caylent differentiates itself with deep AWS alignment (as an AWS all-in partner), a strong library of methodologies and code repositories, and a history rooted in container and microservices work (originating as the first Docker Swarm container-as-a-service platform). Its goal is to shorten time-to-value for customers by applying AWS best practices and proven processes to create scalable, secure, and well-optimized cloud environments.
Company Size
501-1,000
Company Stage
Growth Equity (Venture Capital)
Total Funding
$16.2M
Headquarters
Irvine, California
Founded
2015
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See people who can refer or advise you
Simplify's Take
What believers are saying
- June 2026 Caylent Accelerate claims 70% faster remediation and 40% lower MTTR.
- Caylent won four 2025 AWS Partner of the Year awards, including GenAI and Migration.
- April and June 2026 launches expanded Anthropic ACE and AWS collaboration, signaling stronger enterprise demand.
What critics are saying
- AWS partners like Accenture and Slalom can bundle similar services and squeeze margins by 2026.
- Caylent's AI-first positioning depends on AWS and Anthropic roadmaps, reducing product independence.
- If enterprise AI services commoditize, Caylent becomes a labor-heavy consultancy vulnerable to margin collapse.
What makes Caylent unique
- Caylent holds AWS Premier Tier status, Anthropic Preferred Services, and AWS Managed Services Provider credentials.
- June 2026 SCA with AWS backs agentic AI, managed services, and Amazon Connect expansion.
- Pronetx acquisition adds Amazon Connect expertise, extending Caylent from migration into customer experience.
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Benefits
Remote Work Options
Health Insurance
Company Equity
Long-Term Disability
401(k) Company Match
Unlimited Paid Time Off
Paid Sick Leave
Paid Holidays
Parental Leave
Professional Development Budget
Performance Bonus
Home Office Stipend
Flexible Work Hours
Equipment & Office Stipend
Conference Attendance Budget
Growth & Insights and Company News
6 month growth
↑ 1%1 year growth
↑ 0%2 year growth
↑ 2%Caylent, an AWS Premier Tier Services Partner and Anthropic Preferred Services Partner, has appointed Eduardo Fayh as President and Chief Operating Officer. Fayh will focus on operationalising Caylent's AI-first services model and scaling the company to serve more enterprise customers. Fayh brings over 25 years of experience in technology and consulting leadership. He spent 13 years at Thoughtworks, overseeing a $300 million business, and most recently served as VP of Delivery at Globant. He will report to CEO Valerie Henderson and lead Service Delivery, Operations and Managed Services teams. The appointment aims to build the infrastructure needed to scale Caylent's delivery capabilities whilst maintaining quality, leveraging partnerships with AWS and Anthropic for enterprise growth.
Caylent appoints Eduardo Fayh as President and Chief Operating Officer to scale AI-First enterprise services. June 25, 2026 Caylent Announcements With 25+ years of technology, consulting, and operational experience, Fayh joins Caylent to turn AI-first services into a scalable, repeatable engine for enterprise growth. IRVINE, Calif., June 25, 2026 - Caylent, an AI-First Amazon Web Services (AWS) Premier Tier Services Partner, Anthropic Preferred Services Partner, and AWS Managed Services Provider, today announced the addition of Eduardo Fayh as President and Chief Operating Officer (COO). Fayh's primary focus will be on operationalizing Caylent's AI-first services model and scaling the company's foundation to serve even more enterprise customers through their continued growth. With more than 25 years of experience in technology, consulting, and operational leadership, Fayh joins Caylent to capitalize on expanding relationships with partners including AWS and Anthropic. He will report directly to Caylent's CEO Valerie Henderson and will lead teams including Service Delivery, Operations, and Managed Services. "When I looked at what Caylent has built, I saw a company with genuine momentum and a market position that competitors simply cannot replicate," said Fayh. "The combination of a deep AWS partnership and an emerging Anthropic practice creates an opportunity that doesn't come along very often. As a member of the team, my focus is on execution and building the structure, processes, and talent model that turn Caylent's AI-first services approach into a scalable, repeatable business. This is exactly the kind of work I came here to do." Fayh spent 13 years helping build Thoughtworks in progressively senior roles, ultimately overseeing a $300 million business. He most recently served as VP of Delivery at Globant leading strategic client partnerships and driving growth at the enterprise level. Fayh has also held leadership positions at Dell Computers and Telco Group Claro. A fluent English, Spanish, and Portuguese speaker with deep roots across the Americas, he is well positioned to lead a company with delivery centers spanning the US, Canada, and Latin America. He holds executive education from MIT Sloan School of Management and Harvard Business School. "Caylent Accelerate(TM) is our commitment to customers that they will move from ideas to impact faster than they can anywhere else, and delivering on that commitment at our scale requires an elite operational foundation to match the ambition," said Caylent CEO Valerie Henderson. "Eduardo has spent 25 years building exactly that kind of foundation at some of the most operationally demanding consulting organizations in the world. He understands what it takes to scale delivery without sacrificing quality, to operationalize an AI-first model with real discipline, and to build the team structures that let great engineers do their best work. Bringing Eduardo on as President and COO is how we make sure that as we grow, we keep getting better for every customer we serve." About Caylent Since 2015, Caylent has grown alongside organizations modernizing on AWS. It is the operating partner they trust to build, run, and evolve intelligent systems at scale. As an AWS Premier Tier Services Partner, Anthropic Preferred Services Partner, and AWS Managed Services Provider, with ten Partner of the Year Awards including GenAI, Migration, and Security Consulting Partner of the Year in 2025, Caylent combines deep AWS expertise, proprietary accelerators, and an agentic delivery system to move organizations from idea to impact, faster. Learn more at caylent.com. Caylent Announcements Caylent team. Accelerate your cloud native journey. Leveraging its deep experience and patterns
Caylent, an AWS Premier Tier Services Partner, has launched Caylent Accelerate for Agentic Cloud Operations, a managed services platform powered by Amazon Bedrock AgentCore. The system is trained on 12 years of proprietary cloud operations data and uses AI agents to automate routine tasks. The platform expedites 70% of remediation work and reduces mean time to resolution by 40%. AI agents handle incident triage, provide cost optimisation recommendations, and retain memory of completed tasks to prevent recurring issues. Caylent Accelerate is available through three models: CloudOps Core managed services starting at $7,500 monthly, a 30-day free trial for migration customers, and custom AIOps platforms beginning at $125,000. The system integrates with Slack and uses multi-agent architecture with guardrails defined by AWS experts.
Caylent launches Caylent Accelerate(TM) for Agentic Cloud Operations, expediting 70% of remediation work and reducing MTTR by 40%. June 17, 2026 Caylent Announcements A new AWS-native managed services model powered by Amazon Bedrock AgentCore and trained on 12 years of proprietary CloudOps intelligence that anticipates issues before they surface, continuously optimizes cost and performance, and evolves alongside the business it serves. New York, NY - June 17, 2026 - Operations teams are under pressure no headcount strategy can solve. Incident queues grow faster than engineers can triage them. Cost optimization recommendations accumulate unactioned. Engineers spend the majority of their day on reactive work instead of building. Caylent, an AI-First Amazon Web Services (AWS) Premier Tier Services Partner, Anthropic Preferred Services Partner, and AWS Managed Services Provider, is changing that. With the launch of Caylent Accelerate(TM) for Agentic Cloud Operations, organizations gain a measurable, immediate shift in how cloud operations get done. Agents handle the highest-volume, lowest-differentiation work that used to consume entire engineering teams, freeing those teams to spend their time on the application and business logic work that moves the business forward. And because agents carry context forward from every task they complete, the same operational issue does not surface twice, and time to resolution keeps falling. Managed Services that anticipate, optimize, and evolve. * Instant incident triage by agents. Every ticket arrives with context, root-cause signals, and a recommended resolution path before a human is paged. * 70% of remediation tasks accelerated by agents. Guardrailed agents do the work; its AWS architects and engineers approve and audit. * 40% lower mean time to resolution. Fewer minutes between an incident and a fix, every time. * Continuous cost optimization recommendations surfaced by agents. Savings opportunities become visible the moment they appear in the environment. * Agents retain memory of every completed task, eliminating repeat incidents so engineers can shift from reactive operations work to innovation. "What we're building with Caylent Accelerate(TM) is a new operating model for cloud, one where intelligence compounds with every ticket resolved, capacity scales with context instead of headcount, and operations get ahead of problems instead of chasing them." said Valerie Henderson, Chief Executive Officer of Caylent. "Twelve years of CloudOps data and AWS power this. Every customer should expect this level of sophistication from their managed services partner. We're setting that standard today." Caylent Accelerate(TM) for Agentic Cloud Operations is available through three engagement paths, designed to meet customers where they already are in their cloud journey. 1. Managed Services through CloudOps Core. Caylent's CloudOps Core combines its AI agents with the AWS-certified architects and operators who run them, delivered as one accountable team. Customers gain the outcomes of an agentic operations system with measurable value starting the moment onboarding completes. The agents can integrate through customers' Slack or Caylent's MSP platform, so triage, escalation, and optimization signals flow into intuitive user interfaces. Packages start at $7,500 USD per month, with tiers that scale to match each customer's cloud operations footprint. 2. 30-Day trial free trial after a migration. Every new qualified Caylent migration customer is automatically enrolled in a 30-day CloudOps Core trial the moment their migration project closes. Full access to its agentic system and the supporting AWS expert team with no additional contract and no setup fee. 3. Custom AIOps platform. For enterprises that want to own their agentic operations infrastructure, Caylent designs and builds a custom AIOps platform tailored to existing tooling, incident management workflows, and team structure. Engagements begin with a fixed-fee AIOps Blueprint starting at $125K USD. "For more than a decade, ExecOnline has trusted Caylent's AWS expertise to run our cloud environment. The consistency of their team and the depth of their operational knowledge have made them feel like an extension of ours," said Stewart Garner, VP of Engineering at ExecOnline. "They have built agents alongside our engineering team that have already made meaningful improvements to how we operate, and what they are bringing next with agentic cloud operations is exactly the kind of innovation we look to Caylent for." How it works. Caylent Accelerate(TM) for Agentic Cloud Operations is built on three foundations that, taken together, are not replicable by a generic AI tool or a hyperscaler-native service alone. * Twelve years of CloudOps ticket history. Its AI agents are trained on the proprietary operational data that defines how the best AWS teams triage incidents, escalate the right issues, remediate, and optimize. * Amazon Bedrock AgentCore, AWS frontier agents, AWS MCP Server and Amazon OpenSearch Serverless. The platform is built on AWS, ensuring deep alignment with the AWS roadmap and giving customers running Amazon Bedrock workloads a natural implementation partner. * Multi-agent architecture with guardrailed remediation and SLO frameworks. Every agent action is bounded by guardrails defined by Caylent's AWS experts, with SLO-driven measurement built in from the start. Availability and next steps. Caylent Accelerate(TM) for Agentic Cloud Operations is available immediately. CloudOps Core packages start at $7,500 USD per month. Enterprise AIOps platform builds begin with an AIOps Blueprint engagement starting at $125K USD. Qualified migration customers are automatically enrolled in the 30-day free trial upon project completion. To learn more or speak with a Caylent cloud architect, visit https://caylent.com/caylent-accelerate-agentic-cloud-operations or meet the team at booth #643 AWS Summit New York on June 17, 2026. About caylent. Since 2015, Caylent has grown alongside organizations modernizing on AWS. It is the operating partner they trust to build, run, and evolve intelligent systems at scale. As an AWS Premier Tier Services Partner, Anthropic Preferred Services Partner, and AWS Managed Services Provider, with ten Partner of the Year Awards including GenAI, Migration, and Security Consulting Partner of the Year in 2025, Caylent combines deep AWS expertise, proprietary accelerators, and an agentic delivery system to move organizations from idea to impact, faster. Learn more at caylent.com. Caylent, an AI-First AWS Premier Tier Services Partner, Anthropic Preferred Services Partner, and AWS Managed Services Provider, is changing that. With the launch of Caylent Accelerate(TM) for Agentic Cloud Operations, organizations gain a measurable, immediate shift in how cloud operations get done. Agents handle the highest-volume, lowest-differentiation work that used to consume entire engineering teams, freeing those teams to spend their time on the application and business logic work that moves the business forward. And because agents carry context forward from every task they complete, the same operational issue does not surface twice, and time to resolution keeps falling. Caylent Announcements Caylent team. Accelerate your cloud native journey. Leveraging its deep experience and patterns
Caylent, an AI-focused AWS Premier Tier Services Partner, has launched Anthropic Consulting & Engineering (ACE), a dedicated business unit built around Anthropic's Claude platform. The company is a charter member of Anthropic's Claude Partner Network and positions itself at the intersection of Anthropic and AWS services. ACE offers two service tracks: Agentic SDLC, which embeds Claude Code across software development lifecycles, and Applied AI, providing Forward-Deployed Engineers to build Claude-powered products. The practice uses outcome-based pricing and fixed-fee terms where feasible. Caylent has deployed over 500 AI workloads on Amazon Bedrock, with Claude Enterprise implementations now driving more token consumption than 98% of those workloads combined. The launch comes as Amazon and Anthropic deepen their strategic collaboration, with AWS customers soon able to access Claude Platform directly through AWS.