Dispatch Officer

MARKSMAN SECURITY LLC

Is Hiring Immediately

Dispatch Officer

$21.50 Per Hour  |  Full Time  |  South Florida

Shift: All (varies by assignment)

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Marksman Security is built on serving our clients and building careers – just like yours. We are trusted by some of the most well-known companies and properties in the country while remaining dedicated to building personalized security solutions that solve the needs of every customer we support. Named as a nationally recognized Top Workplace in 2024 and 2025 by USA Today, Marksman's customized approach to security services will provide you with the opportunity to learn, grow and succeed. Our core values of being Unified, Transparent, Innovative, Committed and Accountable help us in providing unparalleled service and support in all that we do. If you are looking for a meaningful career, a culture of excellence, and the ability to make a difference, we want to talk to you!

Marksman Security is seeking a dependable, alert, and technology-savvy Dispatch / Communications Officer to monitor and coordinate response across our client portfolio from a premier corporate command center. This role calls for sharp attention to detail, sound judgment, and a genuine commitment to keeping people and property safe.

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This post supports one of our most distinguished corporate accounts, where the standard for professionalism, presentation, and precision is exceptionally high – true concierge-level security.

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What We're Looking For

We hire for our core values – and we mean it:

• Service – You understand that exceptional service builds trust and reputation
• Integrity – You are accountable, honest, and self-aware
• Innovation – You look for better ways to get the job done
• Drive – You bring 100% effort and push through obstacles
• Commitment – You dedicate yourself to the mission
• Polished, professional presentation – well-groomed and business-appropriate at all times
• Clear, fluent, professional communication skills, both written and verbal
• Composed and confident interacting with senior executives and high-profile visitors

Key Responsibilities

• •    Monitor CCTV, alarm, and access control systems from the Security Operations Center / dispatch desk
  •    Dispatch officers and coordinate response to alarms, incidents, or emergencies across client sites
  •    Respond to calls of distress or emergencies such as fire, injuries, or the presence of unauthorized persons by contacting police, fire departments, and/or local emergency response teams
  •    Prepare clear, concise, and accurate incident reports and shift logs
  •    Operate dispatch/monitoring platforms, incident reporting software, and email
  •    Manage multiple simultaneous alerts and radio/telephone communications in a high-pressure environment
  •    Perform other duties as determined by the security supervisor

Qualifications

Applicants must meet one or any reasonable combination of the following:

• Two years of customer service experience AND one year of verifiable security experience

Requirements

• Valid FL Security D License
• Valid FL Driver's License
• High school diploma or equivalent
• Ability to pass a criminal background check and drug test
• Technology skills: operate access control systems, utilize a computer for incident reports, operate security software systems or applications, use email
• Strong customer service skills, professional demeanor, and appearance
• Experience managing multiple tasks, executing radio and telephone communications, and performing in a medium to high pressure environment with frequently changing and/or competing demands
• Familiarity with report writing
• Excellent surveillance and observation skills
• Above-average written and verbal communication skills
• Strong interpersonal skills with a demonstrated ability to interact effectively with client staff and the public
• Willingness and ability to work across multiple client sites and shifts based on operational need
• Trained in CPR and First Aid preferred

Compensation & Benefits

• $21.50 per hour
• Paid time off
• Medical insurance
• Dental insurance
• Paid holidays
• Pension / retirement benefits
• Skills-enhancing training and opportunities for career growth and promotion

If you want a team that invests in you, show us you're ready to invest in it.

Marksman Security LLC · Equal Opportunity Employer M/F/D/V

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