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Vinfen

Health and human services for disabilities

Program Director 2 - Brain Injuries

Case Management & AdvocacyConfirmed live in the last 24 hours
Full-timeHaverhill, MA, USA$64.5k /yrIn-person

About the Job

Requirements

  • A minimum of three years of progressively responsible human services experience, including two years in a supervisory capacity.
  • A high school diploma or equivalent is required; in some cases, experience may substitute for academic training.
  • Driving is required using either a Vinfen van or a personal vehicle. For personal vehicle use, maintain adequate insurance and a safe driving record subject to annual checks; present a valid driver's license at employment, be at least 21 years old, have held a valid U.S. driver's license for at least six months, and pass a driver's screening background check.
  • Ability to stand, walk, bend, kneel, stoop, crouch, crawl, and climb in a physically active role; lift at least 25 pounds using proper lifting techniques or a two-person lift; operate a computer and office equipment; sit, reach, climb stairs, and maneuver through narrow spaces or hallways; assist clients with activities of daily living; remain stationary 50% of the time as needed; bend, reach, file, sit, stand, and move around the facility; speak, hear, and communicate with clients, staff, and external representatives; and perform tasks requiring close, distance, color, and peripheral vision, depth perception, and focus adjustment.
  • CPR is required within two weeks of hire; First Aid within two weeks; MAP within 150 days; Safety Care within 90 days; and NET certification is required.
  • May be asked to obtain Certified Brain Injury Specialist certification.
  • Knowledge of human services related to the assignment, operations management procedures and practices, advocacy techniques, communication and learning styles, organizational and strategic practices, participatory and collaborative skills, human/legal/civil rights and community resources, available equipment, therapies and service providers, empowerment and self-advocacy techniques, formal and informal assessment practices, participatory planning techniques, crisis intervention techniques, decision-making processes, personal computer applications and equipment, financial management practices in human service organizations, and documentation requirements.
  • Sensitivity to cultural, religious, racial, disability, and gender issues.
  • Ability to provide leadership and team management to staff, balance competing priorities, make independent judgments and decisions, and work professionally and confidentially.

Responsibilities

  • Oversee clinical, financial, and administrative operations of specified programs and ensure compliance with standards and regulations set by funding sources; ensure programs meet quality standards and provide value to the public.
  • Direct and manage program staff activities, hire appropriate staff, and allocate staff to optimize effort and achieve operational and financial goals.
  • Manage staff performance by providing direction, training, and coaching; implementing recognition and rewards programs; conducting performance planning and review sessions; guiding career development; and carrying out counseling and corrective action programs as necessary.
  • Ensure timely, professional intake of prospective persons served; arrange and perform intake procedures and conduct initial assessments of suitability for the program.
  • Provide supervision and direction to program staff regarding treatment/support plans and interventions, including rehabilitative strategies and techniques; assist managers with comprehensive assessments; and participate in internal and external treatment/support planning meetings.
  • Research housing and subsidy opportunities for referred individuals, assist with the application process as necessary, and follow through on related requirements and documentation.
  • Provide outreach and create environments that foster family, friends, and established relationships of the person served.
  • Resolve problems for staff and persons served, and foster teamwork and leadership in work groups.
  • Provide staff with new and updated policies and directives.
  • Ensure the quality and timely completion of clinical, recordkeeping, and service/support/action plans and documents for persons served.
  • Ensure compliance with internal quality and external licensing, certification, and accreditation standards and regulations, as well as program-specific policies and procedures.
  • Assist in developing program budgets and manage adherence to them.
  • Ensure collection of program fees and service-delivery data.
  • Represent Vinfen in professional, trade, regulatory, and funding-source organizations and participate in committees, meetings, and other activities as requested.
  • Serve as a resource for program staff, family and friends of persons served, neighbors, public officials, and other providers.
  • Manage adverse events, including medication occurrences, physical restraints, and other critical incidents, and ensure plans and corrective actions are implemented and reported.
  • Respond to internal and external data-collection and reporting requests.
  • Ensure program quality and achievement of goals and objectives, and manage quality improvements.
  • Provide on-call backup and on-site support and intervention when necessary.
  • Store, administer, document, and dispose of medication for persons served in accordance with MAP requirements, funding-source regulations, and company policy; ensure compliance with Vinfen MAP protocols.
  • Maintain and enhance staff knowledge of human-services issues, trends, and techniques.
  • Ensure maintenance and safety of physical sites.
  • Perform other related duties as required.

Desired Qualifications

  • Experience working with individuals with brain injury.

About the Company

Vinfen

Health and human services for disabilities

Vinfen provides health and human services to adolescents and adults with disabilities or life challenges. It operates more than 200 locations in Massachusetts and Connecticut and offers a range of evidence-based programs, including recovery support, supported living, habilitation, education, employment services, clinical care, and peer support. How the product works: Vinfen delivers these services through coordinated programs and teams at community sites and partners, helping people gain skills, live more independently, and participate in daily life. How it differs from competitors: Its large, regional network covers a broad continuum of care—from clinical treatment to housing and employment—across both youths and adults, using evidence-based approaches and integrated supports. What the company aims to achieve: to improve quality of life, independence, and meaningful community participation for people with disabilities or life challenges.

Company size
1,001-5,000
Company stage
Not listed
Total funding
Not listed
Headquarters
Cambridge, MA
Founded
1977

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