Account Handler - Corporate

Introduction


Overview

Gallagher’s Chichester office is expanding its established corporate team and is seeking an experienced Corporate Account Handler to play a key role in supporting a high‑quality mid to large corporate portfolio.

Working closely with a team of Account Executives, you’ll have hands‑on involvement across renewals, mid‑term adjustments and insurer engagement, ensuring clients receive a proactive, technically sound service. Retention is central to the role, with the opportunity to support growth initiatives where there is a clear commercial need.

Sitting within Gallagher’s Retail Broking Division, the Chichester team specialises in tailored insurance, risk management and risk transfer solutions for mid corporate clients. Reporting into the Handling Team Manager, you’ll join a collaborative, technically capable team where expertise is valued, relationships matter, and the focus is on doing the job properly, not just processing business.

This is an ideal opportunity for an experienced Account Handler looking to work with quality clients, deepen their technical exposure, and be part of a team that genuinely values expertise and collaboration.

If this sounds like you, we’d love to hear from you!

How you'll make an impact

• You will be responsible for creating documents for new customers, along with any mid-term adjustments and renewals information too.
• Ensure all customer details are recorded accurately and entered on to the system in a timely fashion to ensure data integrity. 
• Obtain renewal terms for customers, always ensuring you've explored other options before providing the best available solution.
• Prepare renewal closings from meeting minutes and ensure cover is bound by renewal date.
• Manage insurer and customer queries about their policies. Confirm cover with relevant insurers, process policies and chase up outstanding documentation when required.
• Deal with account queries and credit control matters highlighting any concerns.
• Apply fundamental legal and regulatory policy in relation to internal policies and the insurance contract as required.

About You

• Previous experience working as an Account Handler within the corporate insurance market is essential.
• Knowledge of lines of business such as Property, Casualty, Construction, Professional Indemnity, D&O, Motor Trade/Fleet.
• Prior experience handling corporate clients would be an advantage however we would also be interested in experience handling SME commercial business.
• Risk aware in handling customer information, 100% customer centric, focussed on the best possible outcome for our customers at all times.
• Holding or working towards one of the Chartered Insurance Institute Qualifications, Cert CII, Dip CII or ACII would be an advantage. Educated to GCSE standard or equivalent, with an intermediate knowledge of the commercial insurance industry
• Due diligence and process driven to deadlines, task focused, results oriented and takes initiative when assisting team members.
• Outstanding communication and interpersonal skills, confident when building and maintaining rapport, strong planning and analytical skills with high accuracy and attention to detail.
• Proficient in MS office, and Acturis experience would be advantageous.
• Eligible to work in the UK.

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Compensation and benefits

At Gallagher, we believe supporting our colleagues goes far beyond the role itself. For more information, visit our Benefits page.

• Competitive compensation
• Comprehensive benefits programs designed to support your well-being 
• Career development opportunities and ongoing learning 
• A collaborative, people-first culture with accessible leadership 
• The opportunity to do meaningful work with global reach and local impact 

At Gallagher, we are dedicated to building an inclusive and authentic workplace. If your past experience doesn’t align perfectly, we encourage you to join our Talent Community to stay connected to additional career opportunities. Although this role is listed as full-time, if you’re in a job-share partnership, work reduced hours, or have any other flexible arrangement, please still get in touch. We will also offer reasonable adjustments to the recruitment process if required, so please let us know.

Gallagher is an affirmative action/equal opportunity employer (Minorities/Females/Veterans/Disabled)