VP – Team Leader - AFC Operations Team

Company: 2201 United Overseas Bank (Malaysia) Bhd

About UOB

United Overseas Bank Limited (UOB) is a leading bank in ASEAN with a global network in Southeast Asia, Asia Pacific, Europe and North America. Operating through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia, Thailand and Vietnam, we have a global network of about 430 branches and offices in 19 markets. At the heart of UOB is our culture, shaped by the UOB Way and anchored on our four values – Honourable, Enterprising, United and Committed. For more than 90 years, these values have guided how we do right by our customers, collaborate with one another and create long-term value for the communities we operate in. As One Bank, we are committed to helping our colleagues build sustainable careers grounded in purpose, supported by strong values, and enriched with meaningful opportunities to grow.

Job Description

• Manage and lead the team effectively by optimising manpower allocation to support workload requirements and maximise team productivity.
• Monitor team capacity, workload distribution and operational deliverables to ensure timely completion of assigned tasks.
• Review operational processes and workflows periodically to ensure continued efficiency, effectiveness and compliance with established requirements.
• Perform Checker reviews on KYC/CDD assessments, including NTB, OGR and Trigger Event reviews completed by Makers to ensure accuracy, completeness and adherence to applicable AML/CFT requirements.
• Ensure all KYC reviews, including NTB, OGR and Trigger Event cases are completed accurately and within the stipulated timelines.
• Provide guidance and advisory support to team members and Business Units/Relationship Managers (BU/RMs) on AML/CFT-related matters, where required.
• Assist with the escalation of Anti-Money Laundering (AML), Countering the Financing of Terrorism (CFT) and Sanctions-related matters to Country Compliance, where necessary.
• Ensure the appropriate approvals are obtained for any exceptions, deviations or deferments in accordance with the Bank’s applicable AML/CFT guidelines and requirements.
• Monitor the quality and accuracy of work performed by the team and ensure identified gaps or deficiencies are promptly addressed to minimise recurrence.
• Prepare and submit monthly or ad-hoc reports as required by Group AFC, Compliance, management and/or other relevant stakeholders.
• Provide coaching, guidance and training to new joiners and existing team members to strengthen their knowledge and understanding of applicable processes and requirements.
• Monitor and review team members’ performance periodically and provide timely feedback, coaching and guidance where necessary.
• Support the implementation of process improvements, control enhancements and remediation initiatives arising from internal reviews, audits or regulatory requirements.
• Ensure proper maintenance of operational trackers, records and supporting documentation in accordance with established procedures.
• Attend to ad-hoc operational requests, enquiries and assignments in a timely and effective manner.

Additional Requirements

Develop (Competency), Engage (Competency), Execute (Competency), Strategise (Competency)

Be a Part of the UOB Family

UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application.

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