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Altice USA

Cable, fiber, and broadband provider

Cyber Security Incident Commander

Security Operations & Incident ResponsePosted on Nov 14
Full-timeNorwalk, CT, USANo salary listedIn-person

About the Job

Requirements

  • A bachelor's degree in Computer Science or a related field is required.
  • At least five years of experience in Information Technology is required.
  • At least three years of direct IT Security experience in Cyber Security operations and Incident Response is required.
  • Experience performing event and log analysis with one or more of the following is required: anti-virus, intrusion detection systems, firewalls, Active Directory, web proxies, data loss prevention tools, or other security tools used in large enterprise network environments.
  • The candidate must be able to communicate complex information, concepts, or ideas confidently and in a well-organized manner through verbal, written, or visual means.
  • Solid working knowledge of networking technology and tools, firewalls, proxies, intrusion detection and prevention systems, encryption, Security Information and Event Management (SIEM), and Endpoint Detection and Response (EDR) is required.
  • Experience writing scripts, tools, or methodologies to enhance investigative processes is required.
  • Working knowledge of the MITRE ATT&CK framework and the NIST incident response lifecycle (NIST SP 800-61) is required.
  • Hands-on experience with industry-standard forensic toolsets and cloud forensics across major cloud and productivity platforms is required.
  • Familiarity with artificial intelligence tools and an AI-first mindset are required.
  • Applicants must be authorized to work for any employer in the United States.

Responsibilities

  • Serve as incident commander for mid-tier and major incidents, own the full lifecycle, and direct cross-functional workstreams involving IT, Legal, Communications/Public Relations, Engineering, and executives.
  • Monitor alerts and logs, and triage and prioritize incidents by severity, criticality, and business impact.
  • Execute incident response playbooks to contain, mitigate, and remediate breaches, restore affected systems, and close off unauthorized access.
  • Act as the primary point of contact to executive leadership and the Chief Information Security Officer, translating technical events into business-impact briefings.
  • Conduct host, network, memory, and cloud/hybrid forensics to determine root cause, scope, and extent of compromise while preserving evidence and maintaining chain of custody to legal and regulatory standards.
  • Perform malware triage and static and dynamic analysis, including sandbox detonation, to establish capability and indicators of compromise.
  • Integrate threat intelligence and proactively hunt for adversary tactics, techniques, and procedures mapped to MITRE ATT&CK.
  • Use artificial intelligence-enabled tooling to accelerate triage, enrichment, and investigation.
  • Own post-incident reviews and root cause analyses, capture lessons learned, and drive remediation to closure.
  • Develop and mature incident-response playbooks, tabletop exercises, and readiness drills.
  • Organize and execute security exercises, including Purple Team exercises, penetration tests, and audits.
  • Define and report incident response metrics, including mean time to detect and mean time to respond, and major-incident tracking to leadership.
  • Prepare detailed incident reports covering timeline, impact, remediation, and lessons learned.
  • Coordinate with external parties, including law enforcement, regulators, and third-party vendors.
  • Develop security policies, procedures, and best practices, and perform risk assessments and audits for compliance with industry standards.
  • Evaluate and recommend security technologies, partnering with IT to design and implement solutions.
  • Lead and mentor junior analysts, fostering continuous learning.
  • Stay current on emerging threats, vulnerabilities, and industry trends.

Desired Qualifications

  • Advanced certifications such as Certified Information Systems Security Professional (CISSP) or incident-response/forensics GIAC certifications, including GCIH, GCFA, GCFE, or GNFA, are preferred.

About the Company

Altice USA

Cable, fiber, and broadband provider

Altice USA provides broadband internet, digital television, VoIP phone services, and mobile plans under the Optimum brand to about 4.6 million residential and business customers across 21 states. Its core offering is high-speed internet delivered over a 100% fiber-optic network aimed at faster, more reliable speeds, with options for bundled or standalone services. Revenue comes from monthly subscription fees from customers. The company differentiates itself by committing to a fully fiber-optic network to boost speed and reliability and by offering a wide range of services—internet, TV, phone, and mobile—under one brand. Its goal is to connect homes and businesses with dependable communications and to grow its fiber network and customer base.

Company size
1,001-5,000
Company stage
IPO
Headquarters
New York City, New York
Founded
2015

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