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TVH

Global distributor of industrial vehicle parts

Electronics Quality Team Manager

Hardware Validation & TestingPosted on Nov 13
Full-timeWaregem, BelgiumNo salary listedHybrid

About the Job

Requirements

  • A master's degree in Electronics, or equivalent experience.
  • Several years of experience coaching a team.
  • Knowledge of quality management is a strong advantage.
  • Ability to communicate fluently in Dutch and English, both in writing and orally.
  • Ability to communicate persuasively with a diverse population.
  • Ability to handle stress and solve problems.

Responsibilities

  • Coach, motivate, and develop a team of seven employees so they can optimally use their competencies and knowledge.
  • Serve as the first point of contact for questions, conduct performance evaluation conversations, and develop training pathways for current and new employees.
  • Maintain the quality policy and monitor compliance with test and repair procedures.
  • Monitor the quality of electronic components and decide on preventive measures or corrective actions after a defect or complaint.
  • Develop procedures for quality control and sample validation.
  • Determine quality standards for electronic components in collaboration with product specialists.
  • Monitor the Electronics helpdesk to ensure fast, high-quality service.
  • Write guidelines and procedures for technical helpdesk employees.
  • Maintain the knowledge database and make a customer FAQ available.

Desired Qualifications

  • Knowledge of quality management.

About the Company

TVH

Global distributor of industrial vehicle parts

TVH is a global distributor of parts and accessories for forklifts, industrial vehicles, aerial work platforms, telehandlers, and other machinery. It supplies a huge catalogue of parts to dealers, rental companies, and service providers through its network of subsidiaries and warehouses around the world. Parts are ordered from TVH and moved through its international logistics system to the customer, enabling quick replacements and maintenance for equipment. TVH differentiates itself by being a family-owned business with a long history (founded in 1969 in Belgium) and a wide, globally distributed network that provides an extensive parts catalogue to a diverse customer base. Its goal is to keep industrial equipment running by delivering a broad range of parts efficiently through its global distribution platform.

Company size
1,001-5,000
Company stage
Acquired
Total funding
$1.3B
Headquarters
Waregem, Belgium
Founded
1969

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