Sword Group

Sword Group

Global IT transformation, data management, security

Cloud Operations Lead

Full-TimePosted on 9/25/2026
No salary listed
Mid
Aberdeen, UK
Hybrid

About the job

Requirements
  • Proven experience leading infrastructure, cloud platform or technical operations teams within Managed Services or Co-Managed Services environments.
  • Strong working knowledge of hybrid cloud, public cloud and virtualisation technologies, including VMware and Nutanix.
  • Good understanding of operational disciplines across compute, storage, networking, backup, monitoring, availability, capacity, lifecycle and resilience.
  • Ability to turn technical standards defined by Principal Engineers, architects or other technical authorities into consistent operational delivery.
  • Direct people-management experience covering 1:1s, objective setting, appraisals, coaching, performance management and career development.
  • Experience assessing team capability, maintaining skills and training matrices, and converting identified gaps into practical development plans.
  • Strong knowledge of service-management practices, including incident, problem, change, request, capacity, service transition and continual improvement.
  • Ability to coordinate patching, maintenance, backup assurance, vulnerability remediation, lifecycle and capacity activities across multiple customer environments.
  • Experience using observability, service-health data, incident trends and customer feedback to identify operational risks and improvement priorities.
  • Commercial and operational awareness covering workload planning, customer onboarding, scope control, contract commitments, service boundaries and operational risk.
Responsibilities
  • Lead the day-to-day operation and development of the Infrastructure and Cloud Platforms discipline across multiple customer environments.
  • Lead Infrastructure Engineers and Cloud Platform Engineers across Managed Services and Co-Managed Services.
  • Translate standards defined by Principal Engineers into clear expectations and consistent team behavior.
  • Manage individual and team performance through regular 1:1s, objectives, personal development plans, appraisals, coaching and clear action tracking.
  • Maintain an accurate skills and training matrix, identify capability gaps, and turn them into training, mentoring or recruitment actions.
  • Coordinate workload, service coverage, priorities and escalation across infrastructure and cloud platform services.
  • Ensure operational commitments covering patching, maintenance, backup, capacity, lifecycle and vulnerability remediation are owned, tracked and progressed.
  • Support the onboarding and transition of new customers and services into live support.
  • Confirm that engineers have the required knowledge, access, monitoring, runbooks and escalation paths before accepting operational responsibility.
  • Use service data, incident trends, problem records, observability insight and customer feedback to identify delivery risks and improvement priorities.
  • Identify work outside agreed service scope and escalate it through the appropriate operational or commercial route.
  • Work closely with Principal Engineers, Service Delivery, Architecture, Cyber, Automation, Commercial teams and customer stakeholders.

About the company

Sword Group is a global provider of digital IT transformation solutions. It helps enterprises improve efficiency, cut costs, and increase productivity by delivering customized data management, digital transformation, and IT security services. The company works through a combination of consulting, software solutions, and ongoing support contracts, operating in over 50 countries for a wide range of industries. Its offerings focus on unlocking the value of data by digitalizing processes while keeping information secure. Compared with competitors, Sword Group emphasizes a client-specific approach, an open culture, and diverse, project-based teams that tailor solutions to each organization. The overarching goal is to enable large enterprises to organize and use their data effectively, streamline operations, and overall boost performance through secure, well-managed digital systems.

Company Size

1,001-5,000

Company Stage

IPO

Headquarters

New York City, New York

Founded

2000

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Simplify's Take

What believers are saying

  • H1 2026 revenue reached €187.7 million, up 6.8%, with 12% EBITDA margin.
  • CirrusHQ adds £6 million annual revenue, 12% plus EBIT, and AWS Premier credentials.
  • Backlog covered 23.2 months in August 2026, supporting double-digit growth into 2027.

What critics are saying

  • CirrusHQ, Full On Net, and eu-LISA integration distract management through 2026 and 2027.
  • Public-sector wins expose Sword to procurement delays, appeals, and budget freezes in Europe.
  • If acquisitions stall or eu-LISA ramps slowly, Sword's growth story loses credibility and valuation compresses.

What makes Sword Group unique

  • Sword layers niche specialists like CirrusHQ and Full On Net without rebranding them.
  • Sword won eu-LISA's €93 million EES contract on 4 June 2026.
  • Sword preserves multi-country delivery across 50-plus markets, giving clients one scaled vendor.

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Benefits

Health Insurance

Wellness Program

Flexible Work Hours

Professional Development Budget

Training Programs

Growth & Insights and Company News

Headcount

6 month growth

↑ 21%

1 year growth

↑ 21%

2 year growth

↑ 21%
DIGIT.FYI
Jul 24th, 2026
Sword achieves Splunk Advise Motion Elite status.

Sword achieves Splunk Advise Motion Elite status. Elizabeth Greenberg 24 July 2026, 10.55am "Being the first regional Splunk partner in the UK and Ireland to achieve Elite status is a fantastic achievement for Sword," Kevin Moreton, CEO of Sword UK, said. Sword has become the first regional Splunk partner in the UK and Ireland to achieve Elite status within the Splunk Advise Motion programme, recognising the company's proven consulting expertise, technical capability and track record of delivering successful customer outcomes. The achievement represents the highest level of accreditation within Splunk's Advise Motion programme and places Sword among a select group of partners recognised for their ability to help organisations maximise value from their data through advisory, consulting and professional services. Elite status is awarded to partners that can demonstrate deep technical expertise, accredited skills, established consulting practices and verified industry experience. The recognition reflects Sword's continued investment in developing specialist capabilities, supporting professional development and accreditations, and building a mature consulting practice that delivers measurable outcomes for customers. Sword works with organisations in highly regulated operations across critical national infrastructure including major energy and financial services providers. Through its partnership with Splunk, the company helps customers improve operational resilience, strengthen security, increase visibility across IT and operational technology environments, and make informed, risk-based decisions. Kevin Moreton, CEO of Sword UK, said: "Being the first regional Splunk partner in the UK and Ireland to achieve Elite status is a fantastic achievement for Sword. "It reflects the expertise of our people, the strength of our partnership with Splunk, and our commitment to delivering meaningful outcomes for customers operating in some of the most demanding and highly regulated environments." Recommended reading. Alexandra Turbitt, GVP, Partner Organisation and Digital Sales, EMEA, Splunk, shared: "Achieving Elite status further strengthens Sword's partnership with Splunk, a Cisco Company, and reinforces the company's commitment to helping organisations address complex operational, security and data challenges through a combination of technical expertise, industry experience and advisory-led services." Those interested in exploring these challenges further can register for Sword's upcoming webinar, Building Resilience Through Observability, taking place on 29 July at 1pm, where experts will discuss how real-time observability can help organisations strengthen resilience, support regulatory compliance and improve decision-making across complex IT and OT environments. Registration is available at Register for the webinar.

High Growth Scotland
May 15th, 2026
Sword Group swoops on Edinburgh AWS specialist CirrusHQ in £6m-a-year deal - French-listed group now employs 650-plus across Scotland.

Sword Group swoops on Edinburgh AWS specialist CirrusHQ in £6m-a-year deal - French-listed group now employs 650-plus across Scotland. Sword Group, the Luxembourg-headquartered Euronext-listed IT services group, has acquired Edinburgh-based Amazon Web Services specialist CirrusHQ in a deal that Why? Free to subscribe, no paywall, daily business news digest. Sword Group, the Luxembourg-headquartered Euronext-listed IT services group, has acquired Edinburgh-based Amazon Web Services specialist CirrusHQ in a deal that will be consolidated into the group's accounts from 1 May 2026 - adding £6m of annual revenue and reinforcing one of the largest international tech employer footprints in Scotland. The acquisition was confirmed in a regulatory announcement to the market on 12 May 2026. According to Sword's filing, CirrusHQ is being acquired at an annual revenue trend of £6.0m with an EBIT margin above 12%. Sword has budgeted the business to grow organically at 20% per year once integrated. What CirrusHQ brings. CirrusHQ is an Amazon Web Services Premier Consulting and Solution Provider partner - one of the highest tiers in AWS's global partner programme - delivering cloud infrastructure, transformation strategies and migration services for enterprise-scale IT estates. The Edinburgh firm supports clients across the UK, with particular strength in helping organisations balance the security, performance and cost trade-offs of large-scale AWS deployments. Sword's filing flagged that the deal will have a particular focus on education and public sector clients - sectors where regulatory compliance and resilience requirements raise the technical bar for cloud transformation work. Kevin Moreton, CEO of Sword UK, framed the deal as a strategic move tied to Sword's stated 2028 corporate vision. "We are delighted to welcome CirrusHQ to the Sword family," Moreton said. "Their deep expertise and ability to deliver innovation at pace will be a great asset as we continue to grow and evolve to meet the demands of a fast-changing landscape shaped by digital and AI technologies." In separate comments carried by ScotlandIS, Moreton added: "This acquisition reaffirms Sword's commitment to enhance our multi-cloud and hybrid capabilities, particularly in Public Sector organisations. CirrusHQ joining Sword is a significant step in strengthening Sword's AI and multi-cloud strategy and aligns with our strategic vision 2028." What it means for the Scottish footprint. Sword UK already employs more than 650 people across Aberdeen, Glasgow, Teesside and London - a footprint built up substantially through Scottish acquisitions over recent years. The group has now made at least three Edinburgh- or Scotland-related deals in the past 18 months, with iDelta acquired in April 2025 to extend cybersecurity and fintech capabilities. CirrusHQ said it will continue to operate as before, with the same team, leadership and AWS practice - and that there will be no change to customer contracts, points of contact or day-to-day ways of working. "We're thrilled to be joining Sword, who share our commitment to excellence and to our people," said James Lucas of CirrusHQ. "We're confident that together we will achieve even more than we could alone." The Edinburgh firm framed the move as access to greater scale rather than absorption - citing Sword's stated model of preserving acquired businesses' specialisms and identities. The wider Sword picture. Globally, Sword Group employs more than 3,600 IT and digital specialists across 50-plus countries. The group is listed on Euronext under ticker SWP (ISIN FR0004180578) and announced its next investor calendar event - a Q2 2026 revenue publication - for 23 July 2026, with H1 2026 results to follow on 10 September 2026. In case you missed it: For Scotland specifically, Sword's continued M&A activity points to two things worth tracking. First: the AWS-led cloud transformation market in the UK is consolidating, with specialist partners increasingly attractive bolt-on targets for international IT service groups. Second: Edinburgh continues to produce AWS-tier expertise that international acquirers find commercially attractive. If CirrusHQ delivers Sword's budgeted 20% organic growth in year one, it will be one of the more efficient bolt-on acquisitions in Scotland's IT services landscape this year - and a clear data point in favour of Scotland's continued positioning as an inward-investment-friendly tech market.

GlobeNewswire
May 12th, 2026
Sword Group acquires CirrusHQ for $7.6M revenue boost in cloud computing

Sword Group has acquired CirrusHQ, an AWS cloud specialist based in Edinburgh, as part of its international expansion strategy. CirrusHQ is an Amazon Web Services Premier Consulting and Solution Provider partner specialising in cloud infrastructure, transformation strategies and migration capabilities for enterprise-scale IT estates. The acquisition will strengthen Sword's multi-cloud and hybrid capabilities across sectors, particularly in education and public sector. CirrusHQ generates annual revenue of £6 million with over 12% EBIT margin. Sword projects 20% organic growth annually for CirrusHQ post-integration. The company will be consolidated into Sword Group's accounts from 1 May 2026. Sword Group employs over 3,600 IT and digital specialists across more than 50 countries, focusing on technological and digital transformation.

Yahoo Finance
Apr 22nd, 2026
Trifork, Sword among European stocks trading below estimated fair value

Sword Group, an IT and software solutions provider operating across Luxembourg, Europe and Asia, is highlighted as potentially undervalued based on cash flow analysis. The company has a market capitalisation of €318.50 million. The article examines European stocks that may be trading at a discount amid cautious economic signals from the European Central Bank and reduced eurozone growth forecasts from the IMF. The pan-European STOXX Europe 600 Index gained 1.91% as investors assessed corporate earnings and geopolitical developments. Trifork Group is also featured, trading at DKK89.6 against an estimated fair value of DKK159.99. The company's earnings are forecast to grow 28.9% annually over three years, exceeding Denmark's market average of 8.5%, despite a declining net profit margin from 8% to 4.7%.

Yahoo Finance
Mar 11th, 2026
Sword Group posts $404.2M revenue with 12.3% organic growth, targets AI-driven expansion in 2026

Sword Group reported consolidated revenue of €357.7 million for 2025, with organic growth of 12.3% on a like-for-like basis and at constant exchange rates. The company's EBITDA reached €42.9 million, representing a 12% margin. The IT services firm's results were supported by a strong backlog representing 21.7 months based on 2026 objectives. Following the divestment of Tipik, Sword Group plans to focus on new external growth opportunities whilst targeting 12% organic growth for 2026. The company will present its 2028 Business Plan at its annual meeting on 12 March in Paris, outlining how artificial intelligence will become central to its strategy. Sword Group has proposed a dividend of €2 per share to shareholders.