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Fortive

Makes industrial tools and healthcare systems

Field Service Engineer

Equipment Field ServiceConfirmed live in the last 24 hours
Full-timeTaichung City, TaiwanNo salary listedIn-person

About the Job

Requirements

  • A junior-college, university, or higher educational background; medical engineering, electrical/electronic engineering, or mechanical engineering is preferred.
  • Understand basic electrical and electronic circuits, competently use a multimeter, and read basic circuit diagrams.
  • Operate computer hardware and software systems and perform basic network configuration.
  • Have basic-to-intermediate English reading and writing ability to read instrument and technical manuals and write in English.
  • Hold a car or motorcycle driver's license for field work.
  • For field work, remain calm during urgent hospital service calls and communicate effectively with medical staff, purchasing staff, and biomedical engineering supervisors.
  • Analyze problems and solve them independently, collaborate closely with cross-functional and original-equipment-manufacturer teams, and demonstrate care and responsibility in medical-equipment repairs.

Responsibilities

  • Install, configure, perform preventive maintenance on, repair faults in, and update medical equipment, including hardware, software, and troubleshooting.
  • Perform equipment validation activities internally and at customer sites.
  • Provide customers with equipment-operation guidance, technical support, and troubleshooting.
  • Ensure service quality meets customer needs and company quality standards.
  • Use and manage repair tools and test equipment correctly and complete service records.
  • Coordinate field service and outsourced vendor work to ensure compliance with relevant standards and requirements.
  • Complete reports related to field service, expenses, duty coverage, and inventory, and enter the information into company systems.
  • Report service cases and work arrangements daily to support staffing coordination by the service team.
  • Complete other related duties assigned by the supervisor.

Desired Qualifications

  • At least 2–3 years of experience repairing or providing after-sales service for medical precision instruments or large medical equipment.
  • Medical engineering, electrical/electronic engineering, or mechanical engineering educational background.
  • Ability to handle high-pressure situations, communicate effectively, collaborate with teams, take initiative, analyze problems independently, and work carefully and responsibly.

About the Company

Fortive

Makes industrial tools and healthcare systems

Fortive makes measurement instruments, workplace safety systems and healthcare equipment for industrial technicians, facility managers and hospitals. Its operating companies include Fluke, whose test tools support electrical maintenance, and Advanced Sterilization Products, which builds systems for sterilizing medical instruments. Its software tracks assets and clinical workflows, while its hardware measures equipment conditions and protects workers; customers pay for instruments, consumables, services and software subscriptions. Founded as an independent company in 2016 after separating from Danaher, Fortive is headquartered in Everett, Washington.

Company size
10,001+
Company stage
IPO
Headquarters
Everett, WA
Founded
2016

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