Senior Billing Coordinator

Focused on employment and labor law since 1958, Jackson Lewis P.C.’s 1,000+ attorneys located in major cities nationwide consistently identify and respond to new ways workplace law intersects business. We help employers develop proactive strategies, strong policies and business-oriented solutions to cultivate high-functioning workforces that are engaged and stable, and share our clients’ goals to emphasize belonging and respect for the contributions of every employee.

The Firm is ranked in the First Tier nationally in the category of Labor and Employment Litigation, as well as in both Employment Law and Labor Law on behalf of Management, in the U.S. News - Best Lawyers® “Best Law Firms”. 

This position reports to the Billing Manager and serves as a senior member of the billing team, providing comprehensive billing and eBilling support to attorneys, clients, billing management, and internal stakeholders. The Senior Billing Coordinator supports accurate invoice preparation, electronic submission readiness, compliance with client billing guidelines, vendor platform coordination, rejection prevention, and invoice tracking through successful submission. The role requires independent judgment and daily collaboration with Finance, Billing, eBilling resources, other organizational partners, clients, and leadership to ensure timely follow-up, resolve billing and eBilling matters, reduce work-in-process inventory, and maintain consistent process standards.

Essential Functions

• Billing and Invoice Management: Manage monthly prebill generation, distribution, edits, invoice preparation, formatting, coding, and submission support to ensure accurate, timely, and compliant billing outcomes.
• eBilling and Client Compliance: Support electronic invoice submission, client billing guideline compliance, vendor platform requirements, rejection prevention, invoice status tracking, and follow-up through successful submission.
• Stakeholder Collaboration: Partner with attorneys, clients, Finance groups, Billing team members, eBilling resources, billing management, and other internal stakeholders to resolve billing issues, reduce aged inventory, address unapplied funds, and move matters forward effectively.
• Reporting and Analysis: Prepare spreadsheets, pivot tables, projections, reconciliations, aged prebill reports, invoice status updates, rejection/resolution tracking, and other scheduled, ad hoc, or delegated billing and eBilling reports or projects as needed.
• Process Improvement and Team Support: Identify recurring issues, client guideline gaps, vendor platform trends, and process improvement opportunities; mentor team members on eBilling workflows; assist with training and knowledge sharing; and support billing/eBilling initiatives, system changes, and workflow improvements.
• Lead Support, Escalation, and Team Communication: Serve as a backup team lead when the Billing Manager is unavailable, helping maintain continuity across billing and eBilling operations and acting as an additional escalation contact for the team. Facilitate bi-weekly discussions on process changes, training needs, recurring questions, and workflow updates; support the creation of PowerPoint presentations and visual tools as needed; and serve as a team liaison and secondary resource for questions, issue identification, and follow-up.
• Solution-Oriented Leadership: Apply a fact-based, growth-minded, and solution-oriented approach to identify practical resolution options, escalate issues appropriately, and help drive allowable outcomes for attorneys, clients, Finance partners, and the broader organization.

Qualifications/Skills Required

• Between 4–6 years of legal billing experience.
• Demonstrated experience with eBilling processes, client billing guidelines, third-party vendor platforms, invoice submission requirements, rejection follow-up, and invoice status tracking.
• Strong knowledge of insurance and split billing is preferred.
• Strong Microsoft Office skills and MS Windows environment, including intermediate to advanced Excel experience with spreadsheets, reporting, pivot tables, conditional formatting, or similar billing analysis tools.
• Professionalism, reliability, teamwork, ability to multi-task, and attention to detail are essential.
• Ability to work independently, prioritize work, and follow through on time-sensitive billing and eBilling tasks, while collaborating daily with Finance groups, other levels of the organization, and leadership as needed and appropriately escalate items as needed.
• Excellent organizational and time management skills.
• Flexibility with overtime as necessary.
• Ability to write and communicate effectively, tactfully, and professionally with employees, clients, attorneys, billing management, and cross-functional stakeholders.
• Knowledge of Aderant, Billblast, and relevant accounting applications preferred.
• Experience identifying process gaps, recommending improvements, and supporting consistent billing/eBilling standards.
• Strong critical thinking, problem-solving, and follow-up skills, particularly when resolving billing or eBilling issues.

Educational Requirements

• BA/BS in finance, accounting, business, or related field preferred.
• Equivalent law firm billing, eBilling, or accounting operations experience may be considered in lieu of degree preference.

Pay Transparency

We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, marital status or any other characteristics protected by law.