Full-Time

Retail Display Manager

Posted on 5/3/2024

SharkNinja

SharkNinja

1,001-5,000 employees

Develops household cleaning and cooking products

Consumer Goods

Senior

London, UK

Required Skills
Communications
Data Analysis
Requirements
  • +5 years as an industry leader in EMEA retail display design and development
  • Solid understanding of retail store operations from working with retail stores across EMEA
  • Ability to demonstrate a data-informed approach, including experience with extensive digital tool implementation in retail
  • Proven track record of developing and delivering retail improvement and display projects and initiatives that benefit the overall experience for shoppers and consumers
  • Strong project management skills that enable you to independently lead smaller projects/workstreams and prioritise numerous tasks and projects simultaneously
  • Extensive key stakeholder management experience and comfort in providing collaborative challenge
  • Proficient English verbal and written communication skills, an open mind and ability to work across many markets and organisational levels
  • Proficient in using data analysis tools such as Excel, Tableau, or similar software for data cleaning, manipulation, and visualization
Responsibilities
  • Adapt and further develop SharkNinja’s retail excellence playbook and guidelines to ensure seamless customer experiences across emerging EMEA markets
  • Lead GTM for emerging EMEA markets
  • Build a framework with distributors for assessing key retail opportunities that guides SharkNinja’s CAPEX investment
  • Analyse, follow up and report sales figures and Key Performance Indicators (KPIs) for displays and implement appropriate actions across emerging EMEA markets and with country teams
  • Support country and distributor retail marketing teams and partners in delivering a consistent, unique and excellent customer experience across our store network
  • Continuously improve our in-store service model, building and delivering and audit and maintenance program across emerging EMEA markets
  • Work with key stakeholders to develop processes and policies that enable operational excellence across all stores
  • Support the Director of Retail Excellence – EMEA and the Senior Manager - In-store Experience and Display - EMEA to conceptualise, scope and deliver key projects (including experiential) in physical retail
  • Analyse and interpret store needs and business strategies to define problem statements to build strong user stories and drive alignment with key stakeholders
  • Ensure that projects, tools and processes are 'fit to land' in physical stores
  • Develop and optimize best practices for in-store experience and execution (manuals, guidelines, processes, etc.)
  • Develop the Shark Ninja branded retail excellence playbook, strategy and retail brand guidelines including clear ROI metrics
  • Build a strong understanding of our retail business, guide and drive critical improvement initiatives Create KPI’s and country guidelines across retail display and store metrics ie NPS

SharkNinja is renowned for contributing to the advancement of household product categories, including cleaning, cooking, and food preparation, through its Shark and Ninja brands. The company focuses on innovative product design and technology, consistently developing highly-rated consumer products. Working here offers an opportunity to be part of a team that values cutting-edge technology and customer satisfaction, thriving in a culture that champions creativity and problem-solving.

Company Stage

IPO

Total Funding

$558.6M

Headquarters

Needham, Massachusetts

Founded

1994

Growth & Insights
Headcount

6 month growth

9%

1 year growth

23%

2 year growth

42%