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Full-Time

Product Manager

Confirmed live in the last 24 hours

Tekmetric

Tekmetric

51-200 employees

Cloud-based software for auto repair shops

Automotive & Transportation
Consumer Software
Enterprise Software

Mid

Remote in USA

Category
Product Management
Product
Required Skills
Market Research
Sales
SQL
JIRA
Marketing
Requirements
  • 3+ years of experience in product management, preferably in a SaaS environment
  • Experience implementing and working with Stripe
  • Payments and Finance industry experience
  • Strong analytical skills, with the ability to interpret data and make informed decisions. Strong SQL skills and experience with Looker are a plus.
  • Experience with Kanban development methodologies and product management tools, such as JIRA
  • Experience leading a product squad within a trio including a Tech lead and Design lead.
  • Understanding of how to take open-ended, high level business goals and break them down into defined requirements
  • Ability to take ownership of an entire software feature and make decisive decisions, while keeping stakeholders informed.
  • Strong presentation skills and comfort with communicating with users and fellow employees of all levels.
Responsibilities
  • Define and prioritize product features and requirements, and manage the product backlog
  • Own both the discovery and delivery phases of the product development lifecycle
  • Execute the product strategy and roadmap for our SaaS product in the auto repair industry
  • Collaborate with cross-functional teams, including engineering, design, marketing, and sales to ensure alignment on product goals and priorities
  • Conduct market research and competitive analysis to identify opportunities and inform product decisions
  • Coordinate and conduct customer discovery calls with new and existing customers
  • Analyze customer feedback and usage data to drive continuous product improvement and inform future development
  • Ensure successful product launches by coordinating with other teams and executing on launch plans
  • Establish KPIs and metrics to measure product performance and track progress toward business goals
  • Build and maintain relationships with key stakeholders, including customers, partners, and industry influencers
  • Help define and improve our product development processes as we grow

Tekmetric provides software solutions specifically designed for auto repair shops in the United States and Canada. Its main product is a cloud-based Shop Management System (SMS) that helps over 3,000 auto repair shops improve their operations. The software includes features like automated reports, digital vehicle inspections with photos and videos, and trend tracking, which assist shop owners in making informed decisions and enhancing customer trust. Tekmetric differentiates itself from competitors by using a subscription-based pricing model that charges a flat monthly fee based on the number of shops, making it accessible for businesses of all sizes. The company's goal is to facilitate the transition from paper-based systems to digital solutions, ultimately improving operational efficiency and customer satisfaction.

Company Stage

Seed

Total Funding

$1.6M

Headquarters

Houston, Texas

Founded

2015

Growth & Insights
Headcount

6 month growth

13%

1 year growth

52%

2 year growth

102%
Simplify Jobs

Simplify's Take

What believers are saying

  • The introduction of the Tekmetric Tire Suite expands the company's market reach into tire shops, enhancing its product offering and market influence.
  • Partnerships with companies like SiriusXM add value to Tekmetric's platform, offering additional benefits to customers and fostering loyalty.
  • Recognition as a leader in multiple G2 reports underscores Tekmetric's strong market position and customer satisfaction.

What critics are saying

  • The competitive landscape of auto repair software is crowded, requiring Tekmetric to continuously innovate to maintain its edge.
  • Expansion into new features and markets, such as tire management, may stretch resources and focus, potentially impacting core product quality.

What makes Tekmetric unique

  • Tekmetric's cloud-based Shop Management System (SMS) integrates seamlessly with OEC RepairLink, providing a unique advantage in facilitating business interactions with Original Equipment (OE) dealers.
  • The subscription-based pricing model based on the number of shops rather than users makes Tekmetric's software cost-effective for auto repair shops of all sizes.
  • Tekmetric's focus on digital vehicle inspections, automated reports, and trend tracking offers a comprehensive suite of tools that enhance operational efficiency and customer satisfaction.