About

Tekmetric provides software solutions specifically designed for auto repair shops in the United States and Canada. Its main product is a cloud-based Shop Management System (SMS) that helps over 3,000 auto repair shops improve their operations. The software includes features like automated reports, digital vehicle inspections with photos and videos, and trend tracking, which assist shop owners in making informed decisions and enhancing customer trust. Tekmetric differentiates itself from competitors by using a subscription-based pricing model that charges a flat monthly fee based on the number of shops, making it accessible for businesses of all sizes. The company's goal is to facilitate the transition from paper-based systems to digital solutions, ultimately improving operational efficiency and customer satisfaction.

Simplify's Take

What believers are saying

• The introduction of the Tekmetric Tire Suite expands the company's market reach into tire shops, enhancing its product offering and market influence.
• Partnerships with companies like SiriusXM add value to Tekmetric's platform, offering additional benefits to customers and fostering loyalty.
• Recognition as a leader in multiple G2 reports underscores Tekmetric's strong market position and customer satisfaction.

What critics are saying

• The competitive landscape of auto repair software is crowded, requiring Tekmetric to continuously innovate to maintain its edge.
• Expansion into new features and markets, such as tire management, may stretch resources and focus, potentially impacting core product quality.

What makes Tekmetric unique

• Tekmetric's cloud-based Shop Management System (SMS) integrates seamlessly with OEC RepairLink, providing a unique advantage in facilitating business interactions with Original Equipment (OE) dealers.
• The subscription-based pricing model based on the number of shops rather than users makes Tekmetric's software cost-effective for auto repair shops of all sizes.
• Tekmetric's focus on digital vehicle inspections, automated reports, and trend tracking offers a comprehensive suite of tools that enhance operational efficiency and customer satisfaction.

Help us improve and share your feedback! Did you find this helpful?

YesNo