Customer Service Representative

Job Description

Domino's Pizza is seeking an enthusiastic and customer-focused Customer Service Representative to join our team at our 139 Illini Blvd location in Sherman, United States. As a key member of our front-line staff, you'll play a crucial role in ensuring our customers have an exceptional experience with every interaction.

• Greet customers warmly and take food orders accurately, both in-person and over the phone
• Process payments and handle cash transactions efficiently
• Respond to customer inquiries, concerns, and special requests in a friendly and professional manner
• Collaborate with kitchen staff to ensure order accuracy and timely delivery
• Maintain a clean and organized work area, adhering to food safety and hygiene standards
• Assist in preparing food items as needed during busy periods
• Handle multiple tasks simultaneously during peak hours
• Contribute to a positive team environment and support coworkers
• Participate in promotional activities and upselling initiatives
• Adapt to changing customer needs and company policies with flexibility

Qualifications

• Excellent communication and interpersonal skills
• Strong customer service orientation with a friendly and empathetic demeanor
• Ability to work efficiently in a fast-paced, high-energy environment
• Proven multitasking abilities and attention to detail
• Basic computer skills for operating point-of-sale systems
• Team player with a positive attitude and willingness to learn
• Problem-solving skills to address customer concerns effectively
• Flexibility to work various shifts, including evenings, weekends, and holidays
• Previous customer service experience preferred, but not required
• High school diploma or equivalent (preferred)
• Must be at least {AGE} years of age

Additional Information