AvePoint

Cloud data governance and migration solutions

Microsoft Dynamics 365 CRM Specialist

Enterprise ApplicationsConfirmed live in the last 24 hours

Full-timeKuala Lumpur, Federal Territory of Kuala Lumpur, MalaysiaNo salary listedIn-person

About the Job

Requirements

Three to five years of experience.
Proficiency in Dynamics 365 CRM plugin development and form customization.
Experience configuring on-premise and online Dynamics 365 workflows.
Front-end development experience using React, JavaScript, HTML5, and CSS3.
Solid database knowledge, including SQL Server, MySQL, and PostgreSQL.
Familiarity with WebAPI standards, security protocols, and integration techniques.
Experience with SFTP-based system integration.
A bachelor's degree or above.
Strong analytical and troubleshooting skills, especially in CRM environments.
Ability to work independently and under tight timelines.
Effective communication and interpersonal skills, with a collaborative and consultative approach.
Detail-oriented and organized, with commitment to delivering high-quality solutions.

Responsibilities

Set up and configure Microsoft Dynamics 365 on-premise and online environments, including system settings, security roles, and data integrations.
Design and implement Dynamics 365 workflows, business rules, and process automation to support business requirements.
Develop custom Dynamics 365 CRM plugins and perform form customizations using JavaScript and the Dynamics 365 SDK.
Collaborate with Business Analysts and stakeholders to gather requirements, propose CRM-based solutions, and support workshops and solution reviews.
Work with remote R&D teams to troubleshoot and resolve CRM-related incidents and technical issues.
Integrate Dynamics 365 with external systems via WebAPI and SFTP, addressing authentication, authorization, and encryption.
Utilize CI/CD pipelines and implement secure coding practices in CRM solution deployment.
Work with public agency IT teams in Singapore and the AvePoint R&D team to complete a customer-related CRM project.

Overview

We are seeking a motivated and detail-oriented Microsoft Dynamics 365 CRM Specialist with hands-on experience in Microsoft Dynamics 365, particularly in on-premise and online environments. The ideal candidate will play a key role in configuring, customizing, and enhancing CRM systems to meet evolving business needs.

This position offers you the opportunity to work with public agency IT teams of Singapore and AvePoint R&D team to complete customer-related CRM project.

What will you be doing:

Set up and configure Microsoft Dynamics 365 (on-premise and online) environments, including system settings, security roles, and data integrations.
Design and implement Dynamics 365 workflows, business rules, and process automation to support business requirements.
Develop custom Dynamics 365 CRM plugins and perform form customizations using JavaScript and Dynamics 365 SDK.
Collaborate with Business Analysts and stakeholders to gather requirements, propose CRM-based solutions, and support workshops and solution reviews.
Work closely with remote R&D teams to troubleshoot and resolve CRM-related incidents and technical issues.
Integrate Dynamics 365 with external systems via WebAPI and SFTP, with considerations for authentication, authorization, and encryption.
Utilize CI/CD pipelines and implement secure coding practices in CRM solution deployment.

Experience and skills that we are looking for include:

Experience

3-5 years

Profile

Proficient in Dynamics 365 CRM plugin development and form customization.
Experience in configuring both on-premise and online Dynamics 365 workflows.
Front-end development experience using React, JavaScript, HTML5, and CSS3.
Solid database knowledge, including SQL Server, MySQL, and PostgreSQL.
Familiarity with WebAPI standards, security protocols, and integration techniques.
Experience in SFTP-based system integration.
Strong analytical and troubleshooting skills, especially in CRM environments.
Proactive and self-motivated team player, capable of working independently and under tight timelines.
Effective communication and interpersonal skills, with a collaborative and consultative approach.
Detail-oriented, organized, and committed to delivering high-quality solutions.
Education: Bachelor's degree or above

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About the Company

AvePoint

Cloud data governance and migration solutions

AvePoint provides enterprise-grade cloud, compliance, data governance, and management software that helps large organizations migrate, manage, and protect data across cloud environments, especially for Office 365 and SharePoint. Its products include cloud services with subscriptions, on-premises licenses, and professional services that support data migration, governance, security, and regulatory compliance. The company differentiates itself through its global scale (16,000 customers, 7 million cloud users in 88 countries), its integrated suite spanning cloud and on-premises solutions, and a focus on governance and compliance across popular platforms. AvePoint aims to accelerate digital transformation for enterprises, government agencies, and not-for-profits by improving productivity, collaboration, and data protection while expanding access to digital tools and advocating for broad broadband access.

Company size: 1,001-5,000
Company stage: IPO
Headquarters: Jersey City, NJ
Founded: 2001

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