Patient Service Representative
Kirby Medical Center
Patient Service Representative
Kirby Medical Center
Nonprofit community hospital in central Illinois
Description
Job Title: Patient Sevice Representative
Location: Monticello, Illinois
Department: Kirby Medical Group
Positon Type: Full Time
Hours Per Week: 40
Schedule: M, T, W 10:30am-7pm Th 11:00am-7pm Fr 7:00am-4pm
Holiday Requirement: None
Hourly Rate: $16.05-$18.43
*Compensation dependent on experience
Job Summary: Provides front end patient and clinic support through insurance and demographic collection and verification, assists patients with documentation, performs appropriate appointment scheduling, documents patient-related phone calls in the EMR, and explains wait times and sets reasonable expectations for waiting patients.
Benefits:
• 40 hours PTO effective date of hire
• Health, Dental, Vision and Life insurance effective date of hire
• Generous 401(k) match effective after 90 days
• Quality/Goal incentive annually
• Free Wellness Program
Requirements
Regulatory Requirements:
· One year experience in office setting or hospital setting preferred.
· Experience with billing and insurance preferred.
Kirby Medical Center is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All employment decisions are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.
Nonprofit community hospital in central Illinois
Kirby Medical Center is an independent nonprofit community hospital serving Piatt County and surrounding areas of central Illinois. Its hospital combines emergency and inpatient care with surgery, diagnostic imaging and specialty clinics, while Kirby Medical Group brings primary care to nearby communities. The organization also operates retail pharmacies and a Therapy & Wellness Center, linking treatment with rehabilitation, fitness and preventive services. Patients receive care regardless of their ability to pay, and the hospital's independent structure keeps care decisions local. Founded in 1941, it is headquartered in Monticello, Illinois.
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