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Kirby Medical Center

Nonprofit community hospital in central Illinois

Patient Service Representative

Full-Time
$16.05 - $18.43/hr+ Annual quality/goal incentive + 401(k) match
Entry
Monticello, IL, USA
In Person
Medical, Clinical & VeterinaryClinical Support & Patient Administration

About the job

Requirements
  • One year of experience in an office or hospital setting is preferred.
  • Experience with billing and insurance is preferred.
Responsibilities
  • Provide front-end patient and clinic support through insurance and demographic collection and verification.
  • Assist patients with documentation.
  • Perform appropriate appointment scheduling.
  • Document patient-related phone calls in the electronic medical record (EMR).
  • Explain wait times and set reasonable expectations for waiting patients.

About the company

Kirby Medical Center is an independent nonprofit community hospital serving Piatt County and surrounding areas of central Illinois. Its hospital combines emergency and inpatient care with surgery, diagnostic imaging and specialty clinics, while Kirby Medical Group brings primary care to nearby communities. The organization also operates retail pharmacies and a Therapy & Wellness Center, linking treatment with rehabilitation, fitness and preventive services. Patients receive care regardless of their ability to pay, and the hospital's independent structure keeps care decisions local. Founded in 1941, it is headquartered in Monticello, Illinois.

Company Size

201-500

Company Stage

N/A

Total Funding

N/A

Headquarters

Monticello, IL

Founded

1941

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