Full-Time
IT Service Desk Associate
Billups
51-200 employees
No salary listed
Bengaluru, Karnataka, India
In Person
 IT & Security (1) |
|---|
- 1–2 years of proven experience in a service desk or IT support role.
- Strong proficiency in Google Workspace and Microsoft 365 applications.
- Solid understanding of Mac and Windows operating systems, including troubleshooting and configuration.
- Familiarity with IT ticketing tools such as Zendesk, Freshservice, or similar.
- Excellent communication, customer service, problem-solving, and organizational skills, with the ability to explain technical concepts to non-technical users and balance competing demands.
- Serve as the first point of contact for users seeking technical assistance and provide high-quality support for hardware, software, and network issues across Mac and Windows environments.
- Troubleshoot and resolve technical problems.
- Manage incidents in IT ticketing systems.
- Support Google Workspace and Microsoft 365 applications.
- Assist with user accounts, system maintenance, and documentation.
- Collaborate with the IT team, educate end-users on best practices, and help ensure the smooth operation of billups’ IT systems.
Company Size
51-200
Company Stage
N/A
Total Funding
N/A
Headquarters
Lake Oswego, Oregon
Founded
2003
Simplify's Take
What believers are saying
- Fifth acquisition in 12 months doubles UK and EMEA presence.
- Adsquare partnership enhances location intelligence capabilities.
- Expanded to Australia-New Zealand via Billie Media acquisition.
What critics are saying
- Rapid acquisitions overload operations, cause client churn in 6-12 months.
- Adsquare exposes Billups to GDPR-CCPA lawsuits in 12-18 months.
- Vistar Media steals EMEA clients with superior programmatic platform.
What makes Billups unique
- Billups delivers patented privacy-compliant OOH analytics platform.
- Acquired Mediabridge, Billie Media, Outsight since September 2023.
- Launched AI-powered cookieless measurement solutions globally.
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Benefits
Wellness Program
401(k) Retirement Plan
401(k) Company Match
Annual bonus plans
Paid Holidays
Paid Vacation
Maternity/Paternity Leave
Learning & Development offerings
Remote Work Options
Hybrid Work Options
Family Planning Benefits
Fertility Treatment Support
Stock Options
Company Equity
Health Insurance
Dental Insurance
Vision Insurance
Paid Sick Leave
Phone/Internet Stipend
Home Office Stipend
Conference Attendance Budget
Professional Development Budget
Mentorship Program
Gym Membership
Mental Health Support
Relocation Assistance
Adoption Assistance
Childcare Support
Elder Care Support
Pet Insurance
Berveavement Leave
Tuition Reimbursement
Professional Certification Support
Meal Benefits
Legal Services
Employee Discounts
Company Social Events
Company News
Billups has officially acquired Cequel Media. Michael Palatnek, founder of Cequel Media, expressed gratitude to Melissa and Blake for their efforts in launching and growing the company. He announced his new contact at [email protected]. Cequel Media was established in 2007 and reinvented in 2024.
PORTLAND, Ore., Jan. 8, 2025 /PRNewswire/ -- World Champion gymnast and youth advocate Simone Biles is turning the spotlight on her title of 'most decorated gymnast of all time' to another title equally close to her heart: a champion for children. As the national ambassador for the nonprofit organization Friends of the Children , Biles has used her platform to shine a light on the transformative impact of the long-term professional mentoring model.Biles, who Sports Illustrated recently recognized as the 2024 Sportsperson of the Year, has credited much of her success to the support she received from caring adults—her parents, coaches and mentors—both as a young child in foster care and as an adult competing on the biggest stages in gymnastics.Simone Biles shares spotlight with Friends of the Children to celebrate National Mentoring Month. Post thisBiles uses every opportunity to share how she could have benefitted from support provided by Friends of the Children and why the model is widely regarded as the gold standard in youth mentoring programs. The program's innovative model has tremendously impacted youth across the country, including in Biles' hometown of Houston. In 2023, she played a pivotal role in establishing a Friends of the Children chapter there."One of the reasons I'm so excited to be named Sportsperson of the Year by Sports Illustrated is that it recognizes not only my athletic accomplishments but also the great work of Friends of the Children and the impact we can have on the next generation of youth," said Biles
Billups, a leading independent out-of-home (OOH) agency, has acquired UK-based Mediabridge Global, enhancing its presence in the UK and EMEA markets. This acquisition, Billups' fifth since September 2023, supports its mission to make OOH media more accessible and transparent through technology. Mediabridge, launched in 2020, has seen 30% annual billings growth and operates in over 50 countries with its proprietary tech platform, BRIDGE.
Billups, a U.S.-based indie OOH agency, has acquired U.K.-founded Mediabridge, doubling its U.K. presence and expanding its capabilities in the U.K. and EMEA. The deal, valued in the seven-figure range, marks Billups' fifth international acquisition in 12 months. Mediabridge will retain its name and leadership for now but will eventually integrate under the Billups brand.
billups, a global Out-of-Home (OOH) managed services agency helping advertisers and agencies strengthen media performance through a patented analytics and measurement platform, has announced a new partnership with Adsquare, a leading Location Intelligence Platform.