Logistics Operations Specialist

About the Role

Turning Point Global Solutions (TurningPoint) is seeking a Logistics Operations Specialist to manage government mobile devices (smartphones, tablets, and accessories) for a federal customer. You will receive, track, set up, issue, collect, and dispose of devices so users get working devices on time.

• Location: Onsite ( Rockville, MD)
• Citizenship: Must be authorized to work in the U.S. without current or future employment visa sponsorship.
• Clearance: Ability to obtain and maintain a federal Public Trust clearance.

What You’ll Do

Responsibilities

Mobile Device Processing

• Receive device shipments, check them against orders, and record serial numbers and IMEIs.
• Tag devices and update the asset tracking system.
• Coordinate device activation and SIM/eSIM assignment with wireless carriers as required.
• Process upgrades, replacements, repairs, and warranty claims.
• Collect devices from departing users, confirm they are wiped, and process them for reuse, carrier return, or disposal.
• Pack, ship, and track devices sent to and from users and vendors.

Tracking, Reporting, and Customer Support

• Keep device and line records accurate, run regular inventories, and resolve discrepancies.
• Prepare inventory and status reports and support audits.
• Answer user and government questions about device orders, issues, and status.
• Perform other logistics duties as assigned.

What We’re Looking For

Required Skills and Qualifications

• Education: High school diploma or equivalent.
• Experience: 0–2 years in logistics, inventory, shipping and receiving, or IT equipment support.
• Technical: Proficiency in Microsoft Excel, Word, and Outlook.
• Skills: Strong attention to detail, organization, and communication; able to manage multiple tasks and meet deadlines.
• Clearance: Ability to obtain and maintain a federal Public Trust clearance.

Preferred Qualifications

• Experience handling mobile devices or IT equipment.
• Familiarity with wireless carrier portals (Verizon, AT&T, T-Mobile).
• Experience with government property accountability.
• Previous experience supporting a federal agency or contractor.

What’s in It For You?

We understand that our team members are our greatest asset. That’s why we offer:

Competitive salary with annual performance bonus and annual merit increases.

Comprehensive health benefits fully funded by the company for employees.

401(k) retirement plan with company match.

Paid time off plus holidays.

Professional development opportunities.

A collaborative and inclusive work culture.

In compliance with pay transparency requirements, the salary range for this role is $40,000 - $45,000.  This salary is a general guideline only, as compensation decisions are based on relevant experience and educational qualifications. 

Ready to make your next career move?

Apply today to join a team that values innovation, collaboration, and continuous improvement. We look forward to welcoming you to TurningPoint!

About Turning Point Global Solutions LLC (https://www.tpgsi.com):

Turning Point Global Solutions is a growing information technology services company that caters to federal, state, and local government organizations, and commercial clients.

At Turning Point Global Solutions, our heritage of innovation and strong software engineering and services capabilities enables us to provide a full suite of mission-critical solutions in a timely and cost-effective manner.

The high level of customer satisfaction with our solutions is exemplified by our consistently winning incumbent contracts (recompetes) and long-term customer relationships.

We take pride in our reputation of predictability, dependability and corporate decision-making that delivers meaningful results and preserves the longevity of our client partnerships.

Founded in 2002, we are privately funded and debt free. TurningPoint Software Engineering process is independently appraised at CMMI Maturity Level 5 for development and CMMI Maturity Level 3 for services.

TurningPoint provides excellent career opportunities for talented professionals and offers a competitive compensation and benefits package.

All qualified applicants are considered for employment without discrimination due to race, gender, religion, age, marital status, national origin, disability, sexual orientation, or any other characteristic protected by federal, state, or local law. This policy extends to all aspects of employment with TurningPoint, including, but not limited to, recruitment, hiring decisions, assignment, advancement, compensation, benefits, retention, and termination.