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Acumatica

Cloud ERP for mid-sized businesses

Director Strategic Sales Development

Account ManagementPosted on Nov 10
Full-timeBellevue, WA, USARemote

About the Job

Requirements

  • A bachelor's degree in Business, Management, or a related field is required.
  • At least 7 years of people leadership experience leading teams in partner management, account management, or similar roles.
  • Experience working with complex B2B solutions is required; ERP experience is strongly preferred.
  • Deep expertise managing and growing strategic partner relationships.
  • Ability to plan, forecast, and drive accountability.
  • Ability to work effectively at the executive level internally and with partners.
  • Strong verbal and written communication skills with domestic and international internal and external customers.
  • Ability to establish rapport and a track record working with customers.
  • Ability to work successfully with technical and non-technical internal and external customers on daily responsibilities and cross-functional projects of broad scope.
  • Excellent analytical and problem-solving abilities, including prioritizing and executing activities in a high-pressure, just-in-time environment.
  • Ability to adhere to and analyze standards and procedures for workflow and change management.

Responsibilities

  • Develop and execute strategies to grow the company's presence within large, complex organizations.
  • Identify opportunities across conglomerates, holding companies, private equity portfolios, multinational organizations, and other strategic accounts.
  • Build relationships with senior executives and decision-makers to uncover new business opportunities.
  • Drive revenue growth, improve win rates, and build long-term customer relationships.
  • Develop repeatable approaches to expanding the company's presence across multiple businesses within larger organizations, creating opportunities for the company and its partner ecosystem.
  • Help shape the strategy, structure, and operating approach for Strategic Accounts.
  • Recruit, coach, and develop Strategic Account Managers as the team grows.
  • Set clear expectations for account planning, opportunity management, and performance.
  • Help team members develop stronger executive engagement, strategic selling, and negotiation skills.
  • Establish effective onboarding, training, and best practices to support long-term success.
  • Build a team culture that values collaboration across the company and its partner ecosystem.
  • Initially manage a focused portfolio of opportunities to gain firsthand experience with the market, customers, and selling environment.
  • Develop account strategies and clear win themes for important opportunities.
  • Build relationships with senior executives, including C-suite leaders, across complex organizations.
  • Navigate opportunities involving multiple business units, stakeholders, and decision-making processes.
  • Lead complex negotiations and coordinate internal and partner resources to move opportunities forward.
  • Serve as an executive sponsor for key strategic opportunities and customers.
  • Build strong working relationships with company partners to support successful customer engagements.
  • Identify opportunities to leverage partner industry expertise, implementation capabilities, and customer relationships.
  • Work closely with partner-facing teams to ensure clear communication, coordination, and alignment on strategic opportunities.
  • Help identify new market opportunities that can create long-term growth for the company and its partners.
  • Reinforce the company's partner-first philosophy while addressing the unique needs of complex strategic accounts.
  • Own pipeline development, revenue performance, and forecast accuracy for Strategic Accounts.
  • Establish a consistent rhythm for pipeline reviews, deal strategy discussions, and forecasting.
  • Maintain high standards for customer relationship management accuracy, opportunity management, and sales discipline.
  • Identify risks early and work with the team to develop plans to address them.
  • Provide clear, reliable updates and business insights to senior leadership.
  • Work closely with Marketing, Presales, Product, Services, Customer Success, and partner-facing teams to support strategic opportunities.
  • Share customer feedback, market insights, and competitive intelligence to improve the company's approach.
  • Identify opportunities to establish relationships with organizations that can influence multiple enterprise resource planning purchasing decisions.
  • Develop best practices and repeatable strategies that can benefit the Strategic Accounts team and the broader partner ecosystem.
  • Help define the capabilities and resources needed to grow the strategic accounts business over time.

Desired Qualifications

  • An MBA or another advanced degree is preferred.
  • Experience with enterprise resource planning (ERP) solutions is strongly preferred.
  • Direct sales experience is a plus.

About the Company

Acumatica

Cloud ERP for mid-sized businesses

Acumatica provides cloud-based ERP software for small to mid-sized businesses, with integrated modules for financials, distribution, CRM, manufacturing, and more. Customers access the suite in the cloud via modular apps, paying by license or subscription and often engaging partner services for implementation and optimization. The platform is delivered through a global, partner-led network and runs on a cloud-native architecture that supports scalability, real-time data, and cross-functional workflows. Its aim is to help growing organizations improve efficiency and scalability by providing an integrated ERP delivered through a partner ecosystem.

Company size
501-1,000
Company stage
Acquired
Total funding
$48.3M
Headquarters
Bellevue, WA
Founded
2006

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