Apt Resources

Hostess

Dining, Bar & Counter ServiceConfirmed live in the last 24 hours

Full-timeDubai - United Arab EmiratesNo salary listedIn-person

About the Job

Requirements

A minimum of 2 years of experience as a host or hostess in a high-end restaurant or hotel.
Fluency in English is required.
Knowledge of a restaurant reservation system is essential.
Strong customer service, problem-solving, and communication skills are required.
A positive attitude, reliability, and a guest-oriented approach are required.
Willingness to work flexible schedules, including weekends and evenings, is required.
Ability to work as part of a team and follow instructions is required.

Responsibilities

Greet guests in a friendly and courteous manner and ensure a positive, lasting impression.
Escort guests to their assigned tables or waiting areas.
Manage reservations and maintain a reservation system.
Advise guests on the menu, specials, and unusual features of the restaurant.
Ensure that all guests are served with a consistent high level of quality.
Address customer complaints, suggestions, or concerns, and report them to a manager or the respective department.
Ensure that the restaurant is clean, well maintained, and operational at all times.

Desired Qualifications

A second language such as Arabic, French, Italian, Spanish, Russian, or Chinese is advantageous.
Knowledge of dining etiquette, menu presentation, wine service, and bar service is a plus.

Hostess - for Lifestyle dining restaurant in Dubai

Apt Resources · Dubai, United Arab Emirates · Full-time · Posted 2024-06-14

Workplace: on_site

Department: Mngt

Description

Our client a very successful and award winning restaurant group in Dubai is seeking a highly motivated and dynamic individual to join their team as a Hostess. They are a leading hospitality company in their segment serving guests in Dubai since about 15 years. They require a customer-oriented individual to be the first point of contact with our guests and provide excellent service, maintaining high standards of safety, hygiene, quality, and customer service.

Responsibilities

Greet guests in a friendly and courteous manner, and ensure a positive lasting impression.
Escort guests to their assigned tables or waiting areas.
Manage reservations and maintain a reservation system.
Advise guests on the menu, specials, and unusual features of the restaurant.
Ensure that all guests are served with a consistent high level of quality.
Address customer complaints, suggestions or concerns, and report them to a Manager or the respective department
Ensure that the restaurant is clean, well maintained and operational at all times.

Requirements

A minimum of 2 years of experience as a host or hostess in a high-end restaurant or hotel.
Fluent in English, and a second language such as Arabic, French, Italian, Spanish, Russian, or Chinese will be an advantage.
Knowledge of a restaurant reservation system is essential.
Strong customer service, problem-solving, and communication skills.
Positive attitude, reliable, and guest-oriented.
Willing to work flexible schedules including weekends and evenings
Ability to work as part of a team and follow instructions.
Knowledge of dining etiquette, menu presentation, wine service, and bar service is a plus.

Benefits

As per the market standards.

Apply

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About the Company

Apt Resources

Company size: Not listed
Company stage: Not listed
Total funding: Not listed
Headquarters: Not listed
Founded: Not listed

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