Medical, Clinical & VeterinaryClinical Support & Patient Administration
About the job
Requirements
Previous experience in home care, nursing, or other medical fields.
Ability to build rapport with patients.
An Associate’s degree or Bachelor’s degree is required.
Strong communication skills.
Ability to work flexible hours to meet patient and employee needs.
Responsibilities
Conduct home assessments to determine consumer eligibility for Home Care services.
Effectively communicate with Direct Care Workers and patients about company updates regarding their services.
Supervise, observe, and monitor contact visits.
Advise, guide, and train household members in managing household affairs, practical tasks, and other means of providing care.
Complete routine updates on the well-being of patients and Direct Care Workers.
Lead and supervise a team of Care Team Associates.
Ensure that patients receive personal care services based on their needs and what matters most to them.
Meet operational and growth goals, including key performance metrics.
Ensure that the quality of services delivered meets Company standards.
Foster an engaged workforce.
Ensure compliance with the law and Company policies.
Assist Care Team Associates with their day-to-day duties, including screening new patients and caregivers, onboarding new patients and caregivers, staffing patient cases with caregivers, ensuring patient cases are started promptly, communicating with patients, caregivers, and patient families to ensure satisfaction and quality service delivery, and assisting with on-site visits as needed.
Desired Qualifications
Two or more years of healthcare leadership experience.
Bilingual ability.
Overview
We are a leading provider of homecare services throughout the states of Pennsylvania and Delaware. Our mission is to provide exceptional and compassionate homecare services to patients who need our help the most.
We are seeking talented, passionate individuals to join our team as a Patient Care Manager and help our patients live happier and healthier lives.
What We Offer*:
We know that, to be the best place for our patients, we must be the best place to work for our employees. We offer the following to our employees:
Make a difference every day in the lives of those who need our help the most
Completive pay
Paid on a weekly basis
Medical/dental/vision/life insurance
Paid holidays/PTO/401(k) match
Career growth opportunities
Great and collaborative work environment
Work‐life balance
Responsibilities
Conduct home assessments to determine consumer eligibility for Home Care services
Effectively communicate with Direct Care Workers and patients about company updates regarding their services.
To supervise, observe and monitor contact visits.
To advise, guide, and train household members in managing household affairs', practical tasks, and other means of providing for care.
Complete routine updates on the well-being of patients and direct care workers.
Lead and supervise a team of Care Team Associates (CTA)
Ensure that patients receive personal care services based on needs and what matters most to the patient
Meet operational and growth goals, including key performance metrics
Ensure quality of services delivered meets Company standards
Foster an engaged workforce
Ensure compliance with the law and Company policies
Assist CTAs with their day‐to‐day duties, including screening new patients and caregivers, on‐boarding new patients and caregivers, staffing patient cases with caregivers and ensuring patient cases are started promptly, communicating with patients, caregivers, and patient families to ensure satisfaction and quality service delivery, and assist with on‐site visits as needed
Qualifications
Previous experience in home care, nursing or other medical fields
Ability to build rapport with patients
Associate’s degree or Bachelor’s degree required
Two or more years of healthcare leadership preferred
Bilingual preferred
Passion and dedication to help those in need
Strong work ethic
Strong communication skills
Ability to work flexible hours to meet patient and employee needs