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ChenMed

High-touch primary care for underserved seniors

Medical Assistant-Float

Clinical Support & Patient AdministrationConfirmed live in the last 24 hours
Full-timeOpa-locka, FL, USA

About the Job

Requirements

  • Have a high school diploma or equivalent education (GED).
  • Graduate from a nationally accredited Medical Assistant, Patient Care Technician, Emergency Medical Technician, or Paramedic program.
  • Have at least 1 year of work experience as a Medical Assistant, Patient Care Technician, Emergency Medical Technician, or Paramedic.
  • Hold Basic Life Support (BLS) for Healthcare Providers certification.
  • Be fluent in spoken and written English.
  • Be able and willing to travel locally and/or regionally up to 10% of the time to cover other centers as needed.
  • Be flexible to work evenings, weekends, and/or holidays as needed.
  • Have knowledge of medical products, terminology, services, standards, policies, and procedures.
  • Have basic phone and computer operation skills.
  • Be proficient in Microsoft Office Suite, including Word, PowerPoint, Outlook, and Excel, and other word-processing, spreadsheet, database, email, and presentation software.
  • Be able to maintain effective and organized systems to ensure timely patient flow.

Responsibilities

  • Measure and record patient vital signs, interviews, and medical histories.
  • Catalog and communicate patient needs to the primary care provider, clinician, specialist, and/or other clinical personnel.
  • Prepare patients for examinations, perform routine screening tests, assist physicians with examinations, and explain treatment procedures and physician instructions to patients.
  • Observe patients and report changes in their conditions to the primary care provider, clinician, specialist, and/or other clinical personnel.
  • Perform non-critical medical and therapeutic procedures based on medical instructions; collect phlebotomy and other laboratory specimens; and perform basic waived laboratory tests.
  • Prepare and administer medications, change dressings, apply bandages, remove sutures, and perform other first aid procedures; use CPR skills when necessary, all under physician supervision.
  • Maintain supplies and equipment, stock and sterilize instruments, follow OSHA safety standards, and maintain accurate, legal, and ethical documentation.
  • Process patient phone messages, return calls, route messages to appropriate team members, and call patients to obtain and relay pertinent information for the physician.
  • With physician approval and authorization, call prescriptions in to the pharmacy; communicate using appropriate medical terminology and follow legal and ethical professional conduct. Authorized individuals use the ChenMed Rx system to support physician medication dispensing.
  • Provide health coaching to a defined group of patients to support healthy lifestyle choices and follow up with coached patients through weekly calls.
  • Perform other duties as assigned and modified at the manager’s discretion.

Desired Qualifications

  • Experience working with geriatric patients.
  • Experience with electronic medical record (EMR) systems.
  • Strong interpersonal and customer service skills with compassion and empathy toward patients and families.
  • Strong oral and written communication, time management, and organizational skills.
  • Ability to collaborate and partner effectively with physicians, clinicians, market leaders, center managers, nurses, case managers, and front desk staff.
  • A problem-solving mindset focused on patient needs and team goals.
  • Detail orientation to ensure accuracy of reports and data.
  • Ability to remain calm in busy or stressful situations.

About the Company

ChenMed

High-touch primary care for underserved seniors

ChenMed provides primary care for underserved, moderate-to-low-income seniors with complex chronic diseases through a network of 100+ centers across 15 states. Its high-touch, preventive primary care model emphasizes longer visits and closer patient relationships, enabled by a lower doctor-patient ratio and physician-led operations. This approach distinguishes it from typical primary care providers by offering more time per patient, personalized care, and a mission-driven culture. ChenMed aims to improve health outcomes and lives by delivering accessible, patient-centered care while transforming how care is delivered to needy seniors.

Company size
1,001-5,000
Company stage
Grant
Total funding
$300K
Headquarters
Miami Gardens, FL
Founded
1985

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