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Kaiser Permanente

Integrated healthcare provider and payer platform

Validation Specialist 1 - Medical Laboratory

Diagnostics & Laboratory ProfessionalsConfirmed live in the last 24 hours
Full-timeRockville, MD, USANo salary listedIn-person

About the Job

Requirements

  • Minimum two (2) years of experience working in a laboratory environment.
  • Minimum one (1) year of experience in a leadership role with or without direct reports in a healthcare-related field.
  • A bachelor's degree in medical laboratory science or an equivalent or healthcare-related field and a minimum of four (4) years of experience in medical technology, clinical laboratory sciences, or a healthcare-related field, or a minimum of seven (7) years of experience in medical technology, clinical laboratory sciences, or a healthcare-related field.
  • A Medical Laboratory Scientist Certificate, Clinical Laboratory Scientist Certificate, or Medical Technologist Certificate is required at hire.

Responsibilities

  • Perform initial testing and setup procedures, including validation, verification, calibration, and sensitivity studies, for new or replaced instruments.
  • Support assay development.
  • Contribute to the implementation and performance of validation plans.
  • Provide and develop information, resources, advice, and expertise for coworkers and members; build relationships with cross-functional and external stakeholders and customers; provide actionable feedback; pursue self-development; lead by influencing others through technical explanations and examples; adapt to new responsibilities and changes; and facilitate team collaboration to support business outcomes.
  • Complete work assignments autonomously and support business-specific projects by applying subject-area and business knowledge; collaborate cross-functionally and externally; provide recommendations; solve complex problems; escalate high-priority issues or risks; monitor progress and results; support work plans; identify resources; and guide stakeholders toward appropriate solutions.
  • Develop technical and non-technical training materials and provide training; evaluate personnel competency; identify training needs; ensure regular, in-service, and competency training; and complete required personal training.
  • Develop policies and work instructions aligned with applicable regulations, license requirements, accreditation standards, and laboratory inspection checklists.
  • Lead adherence to requirements for the recruitment, processing, testing, storage, and distribution of materials and samples.
  • Conduct accreditation inspection processes with inspectors, laboratory supervisors, and managers; monitor license renewal; and update technical and non-technical documentation.
  • Monitor regulatory and accreditation changes, inspection citations, current events, and trends relevant to laboratory services, quality, and training.
  • Contribute to cross-functional teams that evaluate and improve technical and non-technical quality management systems; coordinate laboratory operations, quality, and utilization across internal teams; and apply local and national standards, regulations, technology, and initiatives.
  • Evaluate and standardize laboratory services and processes to improve operational efficiency, quality, service, patient safety, member and customer satisfaction, and cost effectiveness.
  • Design work-plan processes to improve systems across the continuum of care; research new testing methodologies, processes, and technology; resolve moderately complex laboratory and patient or member problems; coordinate day-to-day laboratory operations; implement inventory and maintenance systems; inventory supplies; report usage and costs; and lead technical and non-technical project management and status reporting.
  • Assist in developing and modeling policies and procedures for audit and process-improvement projects; conduct internal audits; address deviations from expected quality-control results; ensure tests are performed properly and results are verified before being shared.
  • Collect, prepare, run, and review specimens; ensure specimens are collected and processed according to established time and quality standards; report and track proficiency-testing performance; and independently resolve moderately complex workflow concerns and problems.

About the Company

Kaiser Permanente

Integrated healthcare provider and payer platform

Kaiser Permanente runs an integrated healthcare platform that lets members manage and pay medical, premium, and pharmacy bills online. It serves Medicare Advantage, Individual and Family, and non-employer plans, offering options to pay as a guest or set up payment plans. The platform works by presenting a centralized online portal where users can view bills, choose how to pay, and handle multiple types of charges in one place. Revenue comes from premiums and medical services fees, while the service aims to reduce administrative work for both providers and patients and encourage on-time payments. What sets Kaiser Permanente apart is its combination of healthcare services with a single billing experience across multiple plan types, focusing on a user-friendly, centralized payment process rather than handling billing through separate systems. Its goal is to provide a straightforward, reliable way for members to manage and pay their bills, improving convenience and payment timeliness.

Company size
10,001+
Company stage
Grant
Total funding
$7.5M
Headquarters
Oakland, CA
Founded
1945

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