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Torus

Residential batteries store renewable energy

Systems Engineer 2

System AdministrationPosted on Nov 11
Full-timeSalt Lake City, UT, USA

About the Job

Requirements

  • A bachelor's degree in IT, computer science, engineering, or a related field, or equivalent practical experience.
  • Three to five years of experience in systems engineering, infrastructure engineering, or a similar role.
  • Strong Linux administration skills, preferably Ubuntu, including networking, services, storage, and command-line troubleshooting.
  • Experience with automated or bare-metal provisioning tools such as MAAS, Foreman, PXE/iPXE, Kickstart, cloud-init, or similar tools.
  • Solid networking fundamentals, including TCP/IP, VLANs, routing, DNS, firewall concepts, and VPN technologies.
  • Experience administering enterprise network or security platforms such as Cisco, Arista, Palo Alto, Juniper, Fortinet, or comparable platforms.
  • Proficiency in Python or Bash, including integration with REST or JSON APIs, and familiarity with configuration management such as Ansible.
  • Experience with monitoring, logging, or telemetry systems.
  • Ability to write clear technical documentation and follow change-control procedures.
  • Self-directed problem-solving ability and judgment about when to escalate.
  • Willingness to participate in an on-call rotation.
  • Willingness to travel within Utah, including occasional travel to remote sites.
  • English reading, writing, and speaking proficiency.
  • Ability to communicate information clearly and exchange accurate information.
  • Ability to report to work reliably and use full and unimpaired skills and judgment to perform work safely.
  • Ability to wear required personal protective equipment on the production floor, including ear protection, gloves, eye protection, and/or a safety helmet.
  • Ability to observe, detect, and respond to audible and visual machine malfunction warnings on the production floor.
  • Ability to lift up to 50 pounds and occasionally rack and install equipment.
  • Ability to respond to alerts outside business hours as part of an on-call rotation.
  • Applicants must already be legally authorized to work in the United States without employer sponsorship.
  • Candidates are subject to a background check.

Responsibilities

  • Administer and operate MAAS (Metal as a Service) for bare-metal provisioning, including machine enlistment, commissioning, and deployment workflows.
  • Build and maintain standardized operating system images, cloud-init configurations, and deployment templates for Linux hosts.
  • Automate operating system patching, configuration management, and baseline compliance across the fleet.
  • Troubleshoot provisioning, boot, and operating-system issues, and document root causes and fixes.
  • Work with Compute Engineering on the handoff between hardware standards, including BIOS, boot order, and BMC, and the MAAS workflow.
  • Deploy and maintain Tailscale subnet routers and related access infrastructure across sites, designing for high availability without a single point of failure for site access.
  • Manage Tailscale access-control lists, tags, and access policies based on least-privilege principles, and support third-party and vendor access requests.
  • Monitor tunnel health and connectivity, and troubleshoot routing, DNS, and access-control-list issues using a tiered diagnostic approach.
  • Keep subnet routers and supporting hosts patched, hardened, and consistently configured.
  • Build, deploy, and operate telemetry collection servers and data pipelines that aggregate sensor and device data from field sites, including BMCs using IPMI and Redfish, PDUs, power shelves, cooling distribution units, and network gear.
  • Integrate vendor REST and JSON-RPC APIs, SNMP, and industrial protocols to collect operational data.
  • Configure polling, collection intervals, retention, and alerting for operational data.
  • Integrate telemetry sources with monitoring, logging, and visualization platforms such as Datadog.
  • Maintain accurate inventories of data sources, device registers, and collection configurations.
  • Support integration of PLCs and industrial devices, such as chiller and cooling controllers, into central monitoring and control systems using Modbus TCP and other industrial standards.
  • Work with controls engineers and vendors on register maps, protocol gateways such as serial-to-IP converters and protocol translators, addressing, and test plans.
  • Help design network segmentation for controllers and gateways with network engineering, and validate that integrations remain within defined security boundaries.
  • Support commissioning and field troubleshooting of controller integrations.
  • Administer the management plane of enterprise network and security platforms, including Arista, Cisco, and Palo Alto environments, covering user and role management, configuration backups, firmware upgrades, and logging.
  • Maintain management-plane standards for access control, multifactor authentication, credential vaulting and rotation across BMCs, PDUs, and network devices, audit logging, and configuration baselines.
  • Use centralized management tools such as Arista CloudVision, Cisco management platforms, and Panorama to push and verify configurations.
  • Contribute to change management by testing, documenting, and implementing approved changes, working with Network Engineering, which owns data-plane design and templates.
  • Write and maintain runbooks, diagrams, configuration records, and integration documentation.
  • Support security and compliance efforts with NIST- and CIS-aligned evidence and configuration documentation.
  • Participate in a defined on-call rotation for the platforms operated.
  • Mentor interns and junior staff as opportunities arise.
  • Travel to Torus sites in Salt Lake and Utah counties as needed, and occasionally to remote sites.

Desired Qualifications

  • Experience with Tailscale, WireGuard, or other mesh or overlay VPNs, including high-availability subnet routing.
  • Familiarity with industrial protocols such as Modbus RTU/TCP, OPC UA, DNP3, and BACnet, and experience integrating PLCs or sensors with IT systems.
  • Experience with PLC or SCADA platforms such as CODESYS or Ignition.
  • Experience with serial-to-IP gateways and protocol translation devices.
  • Experience with time-series databases and telemetry stacks such as Prometheus, Grafana, InfluxDB, and Datadog, or similar tools.
  • Experience with secrets management and credential rotation at fleet scale.
  • Familiarity with centralized management platforms such as CloudVision, Panorama, or Cisco Catalyst Center.
  • Experience with endpoint security and device management tools, including EDR and MDM.
  • Background in OT/ICS, energy, or critical infrastructure environments.
  • Knowledge of NIST, CIS, IEC 62443, NERC CIP, CMMC, and similar security frameworks.
  • Relevant certifications such as CCNA/CCNP, PCNSA/PCNSE, Arista ACE, RHCSA, or Linux Foundation certifications.

About the Company

Torus

Residential batteries store renewable energy

Torus sells residential energy storage batteries designed to store renewable power from hydro, wind, and solar. The units are made with 95% recyclable materials and can last up to three times longer than traditional chemical batteries. The batteries are sold directly to homeowners who want to reduce grid reliance and act as their own utility. A key feature is real-time monitoring that shows home energy use, renewable production, and battery status with updates every second. Torus helps customers qualify for a 30% federal tax credit, making the system more affordable. Unlike many competitors, Torus emphasizes long life and high recyclability, targets eco-conscious homeowners seeking energy independence, and provides an easy-to-use monitor and tax credit guidance to simplify adoption.

Company size
201-500
Company stage
Series C
Total funding
$767M
Headquarters
Salt Lake City, UT
Founded
2021

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