Network Plus

Maintains, builds, and delivers utility infrastructure

Permitting Administrator

Administrative SupportUpdated on Nov 13

Full-timeWarrington, UK£18.7k - £29.7k /yr

About the Job

Requirements

Experience investigating and responding to complaints.
Computer literacy and experience using Microsoft packages.
Proven experience working to timescales, deadlines, and service levels.
Good verbal and written communication skills.

Responsibilities

Work as part of the noticing team with the client to coordinate company work through communication with internal and external customers and management of business and client database systems.
Accurately apply for all notices and permits required to work on the Highway.
Monitor permit conditions and the status of notices and permits to ensure site teams are working compliantly.
Monitor jobs that are running out of time.
Accurately and promptly update works management systems and Insight, including backfill and reinstatement details.
Maintain timely and accurate input and uploading of information into spreadsheets, works management systems, and incident management systems, ensuring issues are recorded and escalated.
Process street works defects and interims effectively and efficiently, ensuring data is entered consistently.
Monitor the smartphone tracker system and log management information to support efficient reporting.
Provide daily and weekly street works quality and tracker reports as required, ensuring service levels and objectives are achieved.
Manage, escalate, and resolve Section 74 notices and other statutory penalties as appropriate.

Desired Qualifications

Street Manager experience is advantageous but not essential.
Knowledge of the utility or construction industry is an advantage.

You will be a part of the noticing team working with our client to ensure that the Company’s work is effectively coordinated through communication with internal and external customers as well as the management of the business and client database systems.

You will ensure that all notices and permits that are required to work on the Highway are accurately applied for
You will ensure that permit conditions are monitored, and the status of notices/permits are continuously monitored to ensure that site teams are working compliantly
You will monitor jobs that are running out of time
You will provide update in to works management systems and Insight, including backfill and reinstatement details accurately and in a timely manner
You will maintain the timely and accurate input and uploading of information into spreadsheets, works management systems and incident management systems, ensuring that all issues are recorded and escalated
You will ensure the effective and efficient processing of street works defects and interims ensuring data is inputted in a consistent manner
You will provide monitoring of smartphone tracker system and logging of management information to allow efficient and effective reporting
You will provide Daily and Weekly Street works quality and tracker reports as required and to ensure that all service levels and objectives are achieved
You will manage, escalate and resolve Section 74 notices and other statutory penalties as appropriate

Experience of investigating and responding to complaints
Computer Literate, experience of using all Microsoft packages
Proven experience in working to timescales, deadlines and service levels
Good verbal and written communication skills
Street Manager experience is advantageous but not essential
Knowledge of the utility / construction industry would be an advantage

About the Company

Network Plus

Maintains, builds, and delivers utility infrastructure

Network Plus provides utility and infrastructure services across the UK, supporting the maintenance, construction, and delivery of essential services in sectors such as wastewater, power, local infrastructure, gas, telecoms, and water. It delivers end-to-end solutions for infrastructure projects, handling planning, design, construction, and ongoing maintenance, with revenue generated mainly through long-term contracts with clients like local authorities and large utility companies. The company differentiates itself through a strong emphasis on safety, efficiency, and the adoption of new technologies and methods to improve service delivery on large-scale projects that require specialized equipment and expertise. Its goal is to ensure critical infrastructure remains reliable and efficient, supporting sustainable operations and long-term client relationships.

Company size: 1,001-5,000
Company stage: Not listed
Total funding: Not listed
Headquarters: Salford, United Kingdom
Founded: 2000

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