Consumer – Retail & Business Services Payments Sales Associate

Help large corporate clients modernize how they move, manage, and optimize cash. In this role, you’ll build commercial instincts and product knowledge while partnering with experienced sales managers and cross-functional teams. You’ll gain exposure to complex client needs and learn how solutions come together end-to-end, from discovery through implementation. You’ll grow a strong internal network and play a meaningful role in improving client outcomes. If you enjoy connecting dots across teams and turning ideas into action, you’ll thrive here.

As a Payments Sales Associate within Consumer, Retail, and Business Services, you support Payments Sales Managers (PSM's) with sales efforts and day-to-day relationship management for large corporate clients. You help identify client needs, coordinate internal stakeholders, and contribute to developing solutions that improve client outcomes. You support deal execution activities such as pricing support, proposal coordination, and preparation of client materials. You also assist with onboarding and implementation processes to help deliver a consistent client experience.

Job responsibilities

• Support portfolio growth by assisting sales managers with sales execution and client engagement activities

• Build relationships within client treasury organizations to understand needs, anticipate challenges, and connect clients to appropriate internal partners

• Coordinate cross-functional and regional deal activity, including solution development support, pricing inputs, and proposal workflow management

• Support request-for-proposal and request-for-information processes by organizing inputs, timelines, and deliverables with product partners

• Prepare client research and pitch materials, and coordinate meeting follow-ups by driving actions across internal teams

• Develop account plans, briefing memos, and materials to support relationship reviews in partnership with client service teams

• Coordinate onboarding documentation and support seamless integration with implementation partners through clear tracking and follow-through

• Submit and monitor onboarding, client due diligence (know-your-customer), and implementation requests, escalating appropriately to meet client needs while managing expectations

• Analyze transactional data to identify trends, risks, and pricing or billing inefficiencies; summarize insights and recommended actions

• Contribute client insights in partner forums to align solutions with client objectives and broader firm priorities

• Support product implementations and client service escalations by coordinating stakeholders and driving timely resolution

Required qualifications, capabilities, and skills

• 2+ years of experience in cash management, treasury services, payments, or a related field

• Strong verbal and written communication skills, including the ability to synthesize complex issues into clear, concise conclusions

• Proven ability to manage multiple priorities with strong organization, planning, and follow-through

• Demonstrated ability to build and leverage internal networks to mobilize resources and drive outcomes

• Proficiency in Microsoft Excel, Word, and PowerPoint

• Ability to analyze transactional or business data to identify trends, risks, and improvement opportunities

• Experience supporting client onboarding and implementation workflows, including documentation tracking and stakeholder coordination

Preferred qualifications, capabilities, and skills

• Experience supporting large corporate clients and/or complex, multi-stakeholder relationship coverage models

• Familiarity with diversified industries client needs and treasury operating models

• Knowledge of payments and treasury services products and solutions

• Experience supporting pricing analysis and profitability or billing reviews

• Exposure to credit processes and partnership with credit stakeholders

• Demonstrated ability to propose process improvements and advance team-wide initiatives

• Bachelor’s degree