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Davies North America

Global insurance professional services and tech

Multi Line Claims Adjuster

Claims AdjudicationUpdated on Nov 13
Full-timeLafayette, LA, USA$55k - $65k /yr

About the Job

Requirements

  • At least 3 years of adjusting or related claims experience.
  • Active adjuster license(s) as required by Louisiana or other assigned jurisdictions.
  • A valid driver’s license and reliable transportation.
  • Ability to travel locally and regionally within the assigned territory.
  • Strong documentation, organizational, and time-management skills.
  • Comfort using claims platforms, mobile documentation tools, and estimating/reporting systems.
  • Experience handling Liability, Maritime, Workers’ Compensation, Automobile, and Property claims.
  • Ability to work independently while managing deadlines, territory activity, and service expectations.
  • A strong investigative mindset and attention to detail.
  • Strong written and verbal communication skills.
  • Professional presence when interacting with insureds, claimants, attorneys, vendors, and carrier representatives.
  • Ability to manage multiple assignments and shifting priorities in a fast-paced field environment.

Responsibilities

  • Conduct on-site inspections and field investigations for assigned claims.
  • Document damages, conditions, causation indicators, and other relevant findings through notes, measurements, photographs, and diagrams.
  • Evaluate loss facts and support investigations of coverage, liability, damages, and exposure.
  • Obtain statements from insureds, claimants, witnesses, or other involved parties when needed.
  • Prepare timely, accurate, and well-documented reports for clients and internal stakeholders.
  • Coordinate with examiners, managers, carriers, policyholders, vendors, attorneys, and other claim participants as needed.
  • Maintain complete file documentation in accordance with company standards, client instructions, and regulatory expectations.
  • Escalate complex issues, large-loss exposures, litigation indicators, or specialty claim concerns appropriately.
  • Manage field assignments within service expectations, turnaround times, and quality standards.
  • Travel throughout the assigned Gulf Coast territory as assigned.

Desired Qualifications

  • Experience handling Liability, Maritime, Workers’ Compensation, Automobile, and Property claims.
  • Multi-line field experience.
  • Experience with general liability, casualty, bodily injury, or transportation-related claims.
  • Carrier certifications and multi-state licensing.
  • Bilingual capabilities.

About the Company

Davies North America

Global insurance professional services and tech

Davies North America is a global professional services and technology company that began in the UK as an insurance claims manager. It now provides technology, consulting, and legal solutions to clients in regulated industries, including insurance, through managed services, outsourcing, and advisory offerings. The company grows by acquiring other businesses to expand its geographic reach and service capabilities. Its goal is to become a global leader in professional services and technology for regulated industries, particularly in markets like the US, Canada, and Bermuda.

Company size
5,001-10,000
Company stage
Debt Financing
Total funding
$363M
Headquarters
London, United Kingdom
Founded
1968

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